Manager, Platinum Access Business Development - LA28 Olympic & Paralympic Games

On Location; New York (NY); Hybrid; USD 71,250 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

On Location in New York is seeking a Manager for the LA28 Platinum Access Business Development role. This position will oversee proposal development and account management within custom product development, focusing on the IOC and LA 2028.

The ideal candidate will have at least 7 years of management experience, preferably in the travel and hospitality sector, and will be skilled in client relationship management, negotiation, and strategic development. This role involves significant travel and collaboration across various functional areas.

A competitive salary ranging from $71,250 to $95,000 annually is offered, along with a comprehensive benefits package.

Qualifications

• 7+ years of experience in a management position preferably in travel/hospitality.
• Proficiency in Salesforce and project management tools required.
• Experience with B2B and high-touch guest services.

Responsibilities

• Establish technology initiatives to enhance operational efficiency.
• Build and maintain relationships with corporate clients and VIPs.
• Coordinate with Program Management and analyze post-event financials.
• Oversee client records management in Salesforce and ensure quality standards.
• Adapt to travel schedules including nights and weekends.

Skills

Client relationship management

Sales process negotiation

Account management

Cross-functional collaboration

Project management

Communication

Travel adaptability

Education

Bachelor’s Degree in Hospitality, Business Development, or related field

Tools

Salesforce

Microsoft Office

Airtable

Adobe InDesign

Adobe Photoshop

Job description

About On Location

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion, and culture.

Role Overview

The Manager, LA28 Platinum Access Business Development is responsible for proposal development and account management within the On Location Custom Product Development and Sales Strategy initiative. The role focuses on the IOC and LA 2028, curating customized products and building operational structures to support the program. The Manager works cross‑functionally with sales, marketing, legal, and operations to exceed client expectations and create efficient processes.

Essential Functions & Responsibilities

• Business Operations: Establish and implement technology initiatives to enhance efficiency, maintain relationships with functional areas, and stay informed on commercial product offerings, venue logistics, cultural experiences, and inventory management.
• Business Development: Build and maintain relationships with corporate clients, UWHIs, and VIPs; develop sales strategies, budgets, proposals, RFIs, RFPs, and negotiate contracts to secure optimal rates.
• Account Management: Coordinate with Program Management on feasibility, analyze post‑event financials, review client surveys, maintain client records in Salesforce and Optimo, and ensure brand quality standards.
• Team Management: Provide one‑on‑one coaching, performance management, training, and process improvement, fostering a continuous quality improvement culture and a customer‑first approach.
• Travel & Scheduling: Adapt to a travel schedule that may include international travel and extended periods in host cities, with 15‑20% annual travel and 1‑2 months of continuous travel for key events.

Travel

Must be adaptable to work and travel schedules, including nights, weekends, holidays, and extended periods in host cities. Expected travel is 15‑20% annually with 1‑2 months of continuous travel during rights‑holder events.

Required Education, Experience & Skills

• Bachelor’s Degree in Hospitality, Business Development, Account Management, or related field (or equivalent experience).
• Minimum 7+ years in a management position, preferably B2B or within the travel and hospitality industry.
• Proficiency in Salesforce, Airtable, Keynote, Microsoft Office (Excel, Outlook, PowerPoint), and Adobe InDesign and Photoshop.

Preferred Experience & Skills

• Proven record of building and maintaining client relationships and managing complex corporate accounts.
• Experience with B2B, corporate groups, high‑touch guest services, or event operations.
• Hands‑on ability to execute customized solutions for B2B and corporate clients.
• Knowledge of the entertainment landscape, including sports, fashion, culinary, and cultural verticals.
• Excellent interpersonal, communication, presentation, time‑management, and supervisory skills.
• Strategic thinker with creativity and logistical expertise to deliver results under pressure.
• Fluent in English (written and oral); proficiency in Spanish, Portuguese, or Chinese is a plus.
• Experience with international, Olympic, World Cup, or major sporting events.

Compensation

Competitive salary ranging from $71,250 to $95,000 annually, commensurate with experience, and a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid time off, and a 401(k) plan.

Equal Opportunity Employer

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. TKO additionally complies with all applicable federal, state, and local laws regarding non‑discrimination. Reasonable accommodations are provided for qualified individuals with disabilities in accordance with the ADA.