Manager, Physical Identity Access Management (PIAM)

Netflix; Los Angeles (CA); On-site; USD 215,000 - 340,000; Full time

Benefits offered by this job

Health plans

Mental health support

401(k) with employer match

Stock options

Disability programs

Health savings accounts

Flexible spending accounts

Family-forming benefits

Life and serious injury benefits

Paid time off (PTO)

Flexible time off

Job summary

Netflix is seeking a Physical Identity and Access Manager to lead PIAM efforts, ensure secure and compliant access, and collaborate across HR, IT and business partners globally.

The role drives the PIAM technology roadmap, deploys biometrics and AI-enabled access solutions, and maintains logs and analytics for security metrics in a fast-paced entertainment technology environment.

Qualifications

• 10+ years of experience with increasing scope, responsibility and complexity at a multinational company.
• Proven experience leading global PIAM or physical security initiatives and collaborating with diverse stakeholders.
• Strong project management skills, with OKRs or similar frameworks.
• Deep understanding of physical access control systems, identity management and emerging physical security technologies.
• Up-to-date knowledge of global physical security trends, regulations and compliance requirements.
• Creative problem-solver with a passion for innovation and continuous improvement.
• Experience in the entertainment, technology or critical infrastructure sectors is highly desirable.
• Comfortable working in a fast-paced, dynamic environment.
• Willingness to run lean with a DIY mentality, take educated risks and think out of the box.
• Travel regionally and internationally as required (approximately 25%).

Responsibilities

• Set and maintain high standards for PIAM systems' design, configuration, operation and QA.
• Develop, implement and manage physical access control policies.
• Manage access rights for employees, contractors and visitors.
• Lead deployment of AI, automation and biometrics to enhance PIAM.
• Issue and revoke physical and mobile credentials.
• Ensure up-to-date records of identity and access data.
• Collaborate with HR and IT to integrate identity management.
• Conduct regular audits of access control systems.
• Collaborate with partners to integrate PIAM solutions across Netflix's global ecosystem.
• Shape and support PIAM tech roadmap.
• Design and maintain processes for collecting and centralizing access logs and security data.
• Review compliance with data privacy, access control and security requirements.
• Develop metrics to measure PIAM impact.
• Advise teams on PIAM solutions, design and deployment.
• Communicate program updates clearly to stakeholders.
• Develop technical documentation and training materials for cross-functional teams.

Skills

PIAM leadership

Global cross-functional collaboration

OKRs / project management

Physical access control systems

Security regulations & compliance

Emerging security technologies

Entertainment/tech experience

Fast-paced environment

DIY mindset

Travel up to 25%

10+ years experience

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting‑edge technology. Come be a part of what’s next.

The Physical Identity and Access Manager is responsible for overseeing the development, implementation, and management of the company’s physical identity and access management program. This role ensures the security and safety of employees, visitors and physical assets by managing access control systems and protocols. The Physical Identity and Access Manager will work closely with various departments to ensure compliance with security policies and procedures while providing excellent customer service. We encourage candidates of all backgrounds, identities and experiences to apply—even if you don’t meet every qualification listed. Your unique perspective could be exactly what we’re looking for.

Responsibilities

• Set and maintain high standards for the design, configuration, operation and quality assurance of all physical identity and access management (PIAM) systems and platforms.
• Develop, implement and manage physical access control policies and procedures.
• Manage access rights and permissions for employees, contractors and visitors.
• Lead the deployment and integration of advanced technologies (including AI, automation and biometrics) to enhance and streamline Netflix’s physical security and access control programs.
• Manage the issuance and revocation of physical and mobile identification credentials.
• Ensure accurate and up‑to‑date records of all identity and access data.
• Collaborate with HR and IT departments to integrate identity management with other systems.
• Conduct regular audits of access control systems and processes.
• Collaborate with business partners in HR, Contingent Talent, Workplace, People Tech and IAM to ensure seamless integration of PIAM solutions within Netflix’s global ecosystem.
• Shape and support the PIAM technology roadmap in alignment with departmental and organizational goals.
• Design, implement and maintain robust processes for collecting and centralizing access logs and physical security data, enabling advanced analysis and visualization of physical security metrics.
• Review and ensure compliance with data privacy, access control and physical security requirements.
• Develop and track metrics to measure the effectiveness and impact of PIAM solutions.
• Advise teams across the company on PIAM solutions, design and deployment.
• Communicate program updates and technical information clearly to all stakeholders.
• Develop technical documentation, training materials and best practice guides for cross‑functional teams.

Qualifications

• 10+ years of experience with increasing scope, responsibility and complexity at a multinational company.
• Proven experience leading global, cross‑functional PIAM or physical security initiatives and collaborating with diverse stakeholders.
• Strong project management skills, with experience in setting and achieving objectives through OKRs or similar frameworks.
• Deep understanding of physical access control systems, identity management and emerging physical security technologies.
• Up‑to‑date knowledge of global physical security trends, regulations and compliance requirements.
• Creative problem‑solver with a passion for innovation and continuous improvement.
• Experience in the entertainment, technology or critical infrastructure sectors is highly desirable.
• Comfortable working in a fast‑paced, dynamic environment.
• Willingness to run lean with a DIY mentality, take educated risks and think out of the box.
• Travel regionally and internationally as required (approximately 25%).

Compensation and Benefits

The range for this role is $215,000 - $340,000. Netflix provides comprehensive benefits including health plans, mental health support, a 401(k) retirement plan with employer match, stock option program, disability programs, health savings and flexible spending accounts, family‑forming benefits and life and serious injury benefits. Paid leave of absence programs are available. Full‑time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays and sick leave. Full‑time salaried employees are immediately entitled to flexible time off.

Netflix is a unique culture and environment. Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal‑opportunity employer and celebrate diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status or military service.