Manager, Pharmacy Product Development– Integrated Value

CVS Health; Woonsocket (RI); Hybrid; USD 66,000 - 146,000; Full time

Job summary

CVS Health is seeking a Product Development Manager to lead innovative pharmacy services for improved patient outcomes. This role involves strategic roadmap execution, analytics for measuring effectiveness, and collaboration with various teams to ensure successful product launches. Ideal candidates will have experience in healthcare strategy and product development.

Benefits

401(k) plan with company matching

Tuition assistance

Flexible work schedules

Wellness programs

Qualifications

• 5+ years of experience in healthcare program management.
• Proven leadership in complex environments.
• Ability to influence stakeholders effectively.

Responsibilities

• Lead product development initiatives and testing operations.
• Measure performance indicators and present insights.
• Collaborate cross-functionally on strategic opportunities.

Skills

Leadership

Strategic Planning

Data Analysis

Communication

Education

Bachelor's degree

Tools

SQL

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

If you are passionate about making a difference in the work you do and solving complex problems while contributing to helping patients on their path to better health, consider growing your career as a Manager on the Product Development Team within Pharmacy Health Services!

As a product development manager, you will support a strategic multi-year roadmap focused on transforming the role of pharmacy to support value based care providers and payers by improving health outcomes, reducing medical costs, and enhancing patients’ engagement and experience.

You will work on a transformative and highly visible offering launching this year with direct impact to patients’ medication access and adherence. You will support defining our strategy and roadmap, collaborate cross-functionally to implement, and use analytics to measure product performance and impact.

Primary Job Duties & Responsibilities:

Product Development(estimated 40% of time)

• Own test and pilot operations, including training, technology set-up, reporting, performance management, and insights
• Lead end-to-end design and testing of prioritized initiatives and new product concepts
• Align across functional teams and subject matter experts to execute work. Manage to appropriate timelines, accountabilities, and dependencies. Identify and mitigate risks to achieve timelines
• Champion quality through continuous collaboration with legal, regulatory, privacy, compliance, and clinical teams through the development life cycle
• Oversee the design and deployment of technology enhancements. Partner with IT to develop requirements as needed for projects
• Facilitate meetings, working sessions, status updates, collaborative forums, and communications as needed
• Partner with Sr. Manager to communicate plans, risks, and opportunities from working team up to leadership

Product Performance Analytics (estimated 40% of time)

• Independently measure key performance indicators on an ongoing basis. Create standardized reporting views to manage performance and provide recurring readout to senior leadership
• Partner with advanced analytics to measure impact to patient outcomes, medical cost savings, and comprehensive quality measures (e.g., CMS)
• Leverage data, insights, and analytics to influence stakeholders and make impactful, audience-tailored recommendations as appropriate
• Leverage data, insights, and analytics to inform iterative and agile design improvements and make stage gate recommendations to cross-enterprise leaders

Strategy Planning(estimated 20% of time)

• Partner with enterprise teams to identify, size, and prioritize high-value opportunities, align on performance targets, and deliver integrated value across multiple business units
• Support the Sr. Manager in developing an effective communication strategy for alerting both internal and external leaders of anticipated changes
• Collaborate with cross-functional working teams to refine and prioritize key initiatives and develop action plans
• Drive efficient planning and ensure outcomes by implementing a strong project management discipline for action plans across your team and cross-functional partners
• Navigate ambiguity and change to achieve goals despite potential obstacles

This position can be located anywhere in the U.S. with the ability to work remotely or in a CVS Corporate Hub. This role will require travel to different locations throughout the country. The amount of travel will vary depending on our client’s need but could be up to 10% of the time.

Required Qualifications

• 5+ years of experience of developing strategies for, implementing, and managing performance of healthcare programs
• 5+ years of demonstrated successful leadership experience in a highly complex environment. Relevant sectors include retail, healthcare, and pharmaceuticals
• Proven track record of influencing others with and without authority
• Experience leading under pressure, adapting to changing dynamics in real time, and finding solutions that satisfy multiple ‘customers’ of the business
• Experience understanding and breaking down highly complex situations to deliver impactful solutions
• Experience collaborating effectively across different business functions, different perspectives, and different styles of leadership
• Excellent verbal and written communication skills, very strong interpersonal and presentation skills
• Travel - Ability, and willingness, to travel occasionally, <10% of time, based on needs of the business

Preferred Qualifications

• Consulting experience
• Experience using SQL to query data, creating performance reporting, and conducting data analyses
• Experience working with or managing relationships with payers and/or PBMs
• Experience managing cross-functional projects or initiatives involving pharmacy services and payer collaboration

Education

Bachelor's degree or equivalent experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visithttps://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/20/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.