Manager, People Technology (Workday)

Klaviyo; Boston (MA); On-site; USD 128,000 - 192,000; Full time

Benefits offered by this job

Generous benefits

Remote work flexibility

Collaborative team

Job summary

Klaviyo is seeking an HRIS Manager to optimize Workday modules and enhance user experiences. The role involves collaborating across teams, driving improvements, and leading projects effectively.

Ideal candidates will have 6+ years of Workday experience, possess strong project management skills, and be proactive in leveraging AI to enhance systems. Join a collaborative company that values diversity and empowers creators.

Qualifications

• 6+ years in the Workday ecosystem with a strong understanding of functional modules.
• Deep expertise in at least 3 Workday modules.
• Experience supporting global HR technology with knowledge of regulatory requirements.

Responsibilities

• Own Workday modules, optimizing and improving their function.
• Drive enhancements, and manage projects end-to-end.
• Collaborate across departments to provide end-to-end solutions.

Skills

Workday experience

Strong project management skills

AI fluency

Problem solving

Strong communication

Job description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

We have an incredible team at Klaviyo - collaborative, diverse, fun - and we won’t settle for less. We’re looking for a HRIS Manager to join our team. This is equal parts systems thinker, problem solver, and leader.

If you like untangling messy processes, building smarter systems, and improving user experiences, you’ll thrive here. This role will report directly to the Senior Manager, People Technology and play a key part in shaping how People Technology supports Klaviyo employees globally through thoughtful system design, strong team leadership, and a focus on leveraging AI to drive smarter, more scalable solutions.

What you’ll do:

Own your domain

• Be the go-to owner for your Workday modules
• Utilize your team to configure, optimize, and continuously improve how these modules work together
• Drive enhancements, releases, and fixes, not just maintain the status quo
• Heavy focus on improving the end user experience (employee, manager & stakeholder personas)
• Manage and drive projects end-to-end, anticipating changing requirements along the way
• Responsible for SOX compliance deliverables including recurring and ad hoc audit processes

Connect the dots

• Work across People, IT, Finance, and other stakeholders to solve problems end-to-end not just the immediate task in front of you
• Translate business needs into smart Workday or AI‑forward solutions (and vice versa)
• Partner with Integrations and follow the data across systems

Drive smarter processes

• Identify what’s manual, broken, or overly complex and fix it
• Build workflows that actually reflect how and where people work
• With strong AI resources at your fingertips, think differently about how to solve problems and push beyond traditional approaches

Be a strong leader

• Coach and mentor team members, helping them grow both technically and in how they partner with the business
• Set clear priorities and create structure in a space that can get complex quickly
• Balance hands‑on work with leadership; knowing when to dive into the details and when to step back and guide
• Drive accountability and ownership across the team without micromanaging
• Build strong relationships with stakeholders and establish trust as a reliable, strategic partner
• Create clarity out of ambiguity, helping the team navigate shifting priorities and evolving business needs
• Establish scalable processes, documentation, and support models that set the team up for long‑term success

Who you are:

• 6+ years in the Workday ecosystem, with strong understanding across functional modules
• Deep experience with at least 3 Workday modules
• Greenhouse experience a plus
• Comfortable owning systems end‑to‑end, from configuration to rollout to optimization
• A self‑starter who thrives in ambiguity and can lead complex projects with high autonomy
• Strong cross‑functional partner, you can work just as well with engineers as with HRBPs
• A builder mindset: you don’t just maintain systems, you improve them
• AI‑forward mindset

• Curious and proactive about how AI can improve People systems and operations
• Comfortable experimenting with AI to automate workflows, improve data quality, and reduce manual work
• Able to spot practical use cases (not just hype) and bring them into day‑to‑day processes

• Experience supporting global HR technology across multiple countries, with an understanding of regulatory requirements
• Experience in a public company environment, with compliance and controls in mind
• Strong project management and communication skills — able to tailor messaging across executive and project audiences
• Highly organized with strong attention to detail

Massachusetts Applicants:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Base Pay Range For US Locations:

$128,000 — $192,000 USD

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We’re Klaviyo (pronounced clay‑vee‑oh). We empower creators to own their destiny by making first‑party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human‑in‑the‑loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).