Manager, People Operations

Govpilot; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

GovPilot is seeking an experienced People Operations Manager to own HR operations for a growing organization. You will manage the full employee lifecycle, payroll, benefits, and compliance for a global blended workforce including EORs and contractors.

You will work hands-on with HR systems (Rippling), policy updates, and reporting to leadership while partnering with the CFO on headcount forecasts and HR budgets. Remote (US) position with strong cross-border compliance requirements.

Qualifications

• 5+ years of progressive HR experience, incl. ownership of HR for 100+ person company or equivalent unit.
• Experience with global workforce structures (FTEs, EOR, contractors) and compliance complexities.
• Direct experience with a PEO (Rippling a plus).
• Hands-on with payroll, benefits, and HR systems, not just oversight.
• Strong knowledge across HR disciplines: relations, compliance, recruitment, performance, compensation, systems.
• Excellent judgment and discretion with confidential matters.

Responsibilities

• Own day-to-day HR operations across the full employee lifecycle (onboarding, offboarding, leave, benefits, compliance).
• Handle payroll processing, benefits administration, and PEO relationship management (Rippling).
• Manage HR processes for a blended, multi-country workforce ensuring compliant classifications.
• Serve as the primary HR contact for employees and managers on matters including performance and workplace concerns.
• Maintain and update handbooks, policies, and HR documentation for a growing workforce.
• Administer HR systems (Rippling) and provide leadership with reporting/metrics.

Skills

HR Operations

Payroll

Compliance

Global Workforce

Employee Relations

Policy

HR Systems

Reporting

Finance Partnership

Education

SHRM-CP or PHR certification

Tools

Rippling

Job description

The Position:
We’re looking for an experienced People Operations Manager to own the full breadth of HR operations for our growing organization. This person has previously managed HR for a 100+ person company, or a comparable vertical/business unit within a larger organization, and is comfortable operating across both the strategic and tactical sides of HR — from policy and employee relations down to the details of payroll and benefits administration.

Our workforce is global and blended — a mix of full-time employees, Employer of Record (EOR) arrangements, and independent contractors across multiple countries — and we currently operate through a PEO (Rippling). Experience navigating that kind of complexity, and comfort with the compliance nuances it creates, is essential to this role.

What You Will Own:

• HR Operations & Compliance. Own day-to-day HR operations across the full employee lifecycle — onboarding, offboarding, leave administration, benefits, and compliance with federal, state, and local employment law.
• Payroll & Tactical HR. Be hands-on with the tactical side of HR, including payroll processing and troubleshooting, benefits administration, and PEO relationship management (currently Rippling).
• Global Workforce Management. Manage HR processes across a blended workforce of FTEs, EOR employees, and contractors in multiple countries, ensuring each classification is handled correctly and compliantly.
• Employee Relations. Serve as a trusted point of contact for employees and managers on HR matters, including performance issues, workplace concerns, and conflict resolution.
• Policy & Documentation. Maintain and evolve employee handbooks, policies, and HR documentation to stay current with a growing, multi-state, multi-country workforce.
• HR Systems & Reporting. Own HR systems administration (Rippling), ensuring accurate records, and provide reporting/metrics to leadership as needed.
• Finance Partnership. Work closely with the CFO on headcount forecasting, compensation administration, and budget-related HR matters.

What You Bring:

• 5+ years of progressive HR experience, including prior ownership of HR for a 100+ person company or a comparable-sized business unit.
• Strong working knowledge of global workforce structures — FTEs, EOR arrangements, and independent contractors — and the compliance considerations that come with each.
• Direct experience working with a PEO (Rippling experience a plus).
• Comfortable and capable handling tactical HR functions personally — payroll, benefits administration, systems — not just overseeing them.
• Solid grounding across all core HR disciplines: employee relations, compliance, recruitment, performance management, compensation, and HR systems.
• Excellent judgment and discretion in handling sensitive and confidential matters.

What Makes You Stand Out:

• Experience in a fast-growing startup or SaaS environment.
• SHRM-CP or PHR certification.

Practicals:

• You’ll report to: Chief Financial Officer
• Location: Remote (US)
• Start date: As soon as possible
• Status: Full Time/Exempt
• Hiring Timeline: We expect to keep this posting open for 4 weeks.
• Please note: GovPilot is unable to sponsor or take over sponsorship of an employment visa at this time.

Application Process:

1. Screening call with a recruiter
2. Hiring Manager Interview
3. Team Interview
4. Final Interview with GovPIlot CEO

Equal Opportunity Employer:

GovPilot is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. It’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and by providing this data, if you choose to, it will help us to stay accountable.