Manager, People & Culture

Frontline Managed Services; Chicago (IL); On-site; USD 115,000 - 168,000; Full time

Job summary

Frontline Managed Services invites applications for the position of Manager, People & Culture. As a pivotal member of the HR team, you will lead strategic HR initiatives that shape organizational culture and drive employee engagement. The role requires a blend of strategic thinking and hands-on execution, ensuring alignment of HR practices with business goals. Ideal candidates will demonstrate strong leadership capabilities and a committed approach to diversity and inclusion.

Qualifications

• Minimum of 7 years of experience in a Human Resources role with a generalist focus.
• Strong understanding of diversity, equity, and inclusion principles.
• Data-driven mindset with ability to analyze HR metrics.

Responsibilities

• Serve as a trusted advisor to managers providing strategic HR guidance.
• Drive the development and execution of performance management processes.
• Champion diversity and inclusion initiatives.

Skills

Leadership

Performance Management

Communication

Diversity and Inclusion

Education

Bachelor’s degree in Human Resources, Business Administration, or a related field

Master’s degree or HR certification

Job description

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Welcome to Frontline Managed Services - where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Join Our Team and Be a Catalyst for Change!

We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.

Position Overview

Join our dynamic HR team as an HR Business Partners where you will play a pivotal role in shaping our organizational culture and driving strategic HR initiatives. This position calls for a strategic thinker with a hands-on approach who can effectively align HR practices with our organizational goals, cultivate a high-performing workforce, and enhance overall employee experience. This position will report to our VP of People & Culture.

Key Responsibilities:

Leadership Support:

• Serve as a trusted advisor to managers and executives, providing strategic HR guidance on various people-related matters.
• Develop leadership capabilities through tailored coaching, training, and development programs.
  
  
  

Performance Management:

• Drive the development and execution of performance management processes, including goal setting and performance evaluations.
• Coach managers and employees to ensure constructive and equitable performance feedback.
  
  
  

Workforce Planning & Career Development:

• Collaborate with leaders to design and implement career pathing strategies that align with both organizational objectives and employee aspirations.
• Support career development through mentoring, training programs, and succession planning.
  
  
  

Recruitment & Onboarding:

• Enhance the recruitment and onboarding processes to create an inviting experience for candidates and new hires.
• Partner with the talent acquisition team to align hiring strategies with organizational culture and values.
  
  
  

Workforce Planning:

• Collaborate with business leaders to devise and implement workforce planning strategies that align with company goals.
• Analyze workforce needs to ensure the right talent is in place to meet business demands.
  
  
  

Succession Planning:

• Work with leadership to identify key roles and develop succession plans to ensure organizational stability.
• Implement initiatives to cultivate and develop high-potential employees for future leadership roles.
  
  
  

Diversity and Inclusion:

• Champion diversity and inclusion initiatives, fostering a culture of respect, equity, and belonging.
• Develop strategies to attract, retain, and nurture a diverse workforce.
  
  
  

Multi-Location Support:

• Provide consistent HR support across various business units and locations, including remote teams.
• Tailor HR strategies to address the unique needs of different locations while maintaining alignment with company goals.
  
  
  

Employee Engagement:

• Organize and facilitate activities that promote a positive and inclusive work environment.
• Conduct surveys and feedback sessions to assess employee satisfaction and identify areas for improvement.
• Leverage international HR experience to support global teams and navigate cross-cultural dynamics.
  
  
  

Project Management:

• Lead HR-related projects that support corporate initiatives and strategic goals.
  
  
  

Skills & Abilities:

• Proven experience in career development, recruitment, onboarding, and performance management.
• Strong understanding of diversity, equity, and inclusion principles.
• Exceptional communication and interpersonal skills to build relationships at all levels.
• Data-driven mindset with the ability to analyze HR metrics and provide strategic recommendations.
• Highly organized with the capability to manage competing priorities effectively.
• Ability to thrive in a fast-paced, sometimes ambiguous environment, both independently and as part of a team.
• International HR experience is highly desirable.
• This position may require occasional travel to office sites as required.
  
  
  

Education & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree or HR certification is a plus.
• Minimum of 7 years of experience in a Human Resources role with a generalist focus.
  
  
  

It's not expected that any single candidate would have expertise across all these areas. If you believe you meet a majority and are excited to learn what you do not already know, Please Apply!

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Information Services

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