Manager, Payor Engagement- Remote

Sharecare; Saint Paul (MN); Remote; USD 45,000 - 60,000; Full time

Job summary

A leading digital health company in Saint Paul is seeking a client-facing role that involves communication with teammates, financial responsibilities, and client meetings. Candidates should have a college degree or equivalent and be highly proficient in Microsoft applications. A background in healthcare is preferred. This position supports the commitment to health accessibility for all.

Qualifications

• Ability to work independently and collaboratively as a team member.
• Highly proficient in all Microsoft applications.
• Healthcare knowledge a plus.

Responsibilities

• Communicate well with teammates both verbally and via written communication.
• Operate as the point of contact for any and all assigned customers.
• Financial responsibilities including invoicing and collections related to the Audit Line of Business.

Skills

Microsoft Excel

Microsoft PowerPoint

Reporting skills

Task prioritization

Typing speed

Education

College undergraduate degree or equivalent

Job description

Overview

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Responsibilities

• Communicate well with teammates both verbally and via written communication
• Operate as the point of contact for any and all assigned customers
• Report generation
• Communicate and collaborate with sales on customer agreements specifics
• Communicate with customers throughout the scope of projects including data feed issues, metric achievements, and status calls
• Track key metrics and performance via provided company tools
• Prepare, proof and edit documents and spreadsheets
• Serve as a back-up for other job responsibilities as necessary
• Financial responsibilities including invoicing and collections related to the Audit Line of Business
• Attend and participate in client meetings
• Limited travel to meet clients or meetings may be required
• Other duties as assigned

Qualifications

• College undergraduate degree or equivalent is desired but not required
• Highly proficient in all Microsoft applications including but not limited to Microsoft Excel and PowerPoint
• Strong reporting skills
• Typing of 50 WPM
• Task prioritization
• Previous Release of Information (ROI) experience helpful
• Healthcare knowledge a plus
• Ability to work independently and collaboratively as a team member

Physical Requirements

• Ability to sit or stand for long periods of time
• Physical ability to lift and carry 25 lbs. of materials
• Manual dexterity and strength sufficient to enter information via computer keyboard for long periods, to write notes and information needed, and to pick up and hold paperwork, supplies and other items
• Eyesight sufficient to read documents and view information on a computer monitor
• Speaking and hearing ability sufficient to communicate
• Eye/hand coordination, hearing and visual acuity necessary for day to day tasks

Information Governance and Compliance

• A high-level understanding of the organization’s information governance program and role-specific accountabilities
• A thorough understanding of role requirements, including policies, procedures and processes, and how tasks and projects affect the organization’s data and information
• Commitment to discuss questions and recommendations about processes and any observed variations to ensure a standardized approach
• Participation in education as required for corporate compliance and role-specific functions and tasks

HIPAA / Compliance

• Maintain privacy of all patient, employee and volunteer information and access such information only on an as-needed basis for business purposes
• Comply with regulations regarding corporate integrity and security obligations
• Report unethical, fraudulent or unlawful behavior or activity
• Maintain current and yearly HIPAA certification

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.