Manager, Payment Risk Transformation

Jobtailor; Richmond (VA); On-site; USD 120,000 - 170,000; Full time

Job summary

Capital One is seeking a seasoned professional to define and implement enterprise payments governance, elevating governance practices and establishing data-driven risk reporting. You will collaborate with cross-functional teams and executive leadership to drive strategic initiatives aligned with business priorities.

You will deploy Generative AI tools to automate risk monitoring, build real-time dashboards with data analytics, and align data strategy with the Enterprise Risk Management framework

Qualifications

• At least 2 years of experience in risk management.
• At least 2 years of storytelling and presenting technical ideations across multiple stakeholder groups.
• At least 3 years of relationship management experience.
• At least 2 years of experience in data management or reporting.
• At least 2 years of experience using Google Suite or Microsoft Office.
• At least 2 years of experience using Generative AI tools.
• At least 4 years of experience in the banking or financial industry.

Responsibilities

• Define and implement the future of payments governance across the enterprise.
• Tackle major payments-related challenges and elevate day-to-day governance practices.
• Collaborate with cross-functional stakeholders to maintain a dynamic, resilient, and well-managed payments ecosystem.
• Partner with executive leadership to shape governance strategy and drive critical initiatives aligned with business priorities.
• Design data-driven risk reporting frameworks that translate risk metrics into actionable executive insights.
• Identify and deploy Generative AI and automation tools to eliminate manual risk monitoring and modernize workflows.
• Partner with data analytics teams to build dynamic, real-time dashboards for proactive trend analysis and early risk identification.
• Connect data strategy with 1st and 2nd Line of Defense teams to align with the Enterprise Risk Management framework.
• Lead cross-functional reporting efforts on behalf of EPGO and consult with executive leadership to enable enterprise-wide risk initiatives.

Skills

Risk Management

Data Management

Generative AI Tools

Relationship Management

Payments Industry Experience

Education

Bachelor's Degree

Military Experience

Tools

Google Suite

Microsoft Office

Reporting Tools

Workflow Management Tools

Job description

• Define and implement the future of payments governance across the enterprise
• Tackle major payments-related challenges and elevate day-to-day governance practices
• Collaborate with cross-functional stakeholders to maintain a dynamic, resilient, and well-managed payments ecosystem
• Partner with executive leadership to shape governance strategy and drive critical initiatives aligned with business priorities
• Design data-driven risk reporting frameworks that translate risk metrics into actionable executive insights
• Identify and deploy Generative AI and automation tools to eliminate manual risk monitoring and modernize workflows
• Partner with data analytics teams to build dynamic, real-time dashboards for proactive trend analysis and early risk identification
• Connect data strategy with 1st and 2nd Line of Defense teams to align with the Enterprise Risk Management framework
• Lead cross-functional reporting efforts on behalf of EPGO and consult with executive leadership to enable enterprise-wide risk initiatives

Requirements

• At least 2 years of experience in risk management
• At least 2 years of storytelling and presenting technical ideations across multiple stakeholder groups
• At least 3 years of relationship management experience
• At least 2 years of experience in data management or reporting
• At least 2 years of experience using Google Suite or Microsoft Office
• At least 2 years of experience using Generative AI tools
• At least 4 years of experience in the banking or financial industry
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position
• Preferred: Bachelor's Degree or Military experience
• Preferred: At least 5 years of experience in risk management
• Preferred: At least 3 years of process, program, or project management experience
• Preferred: At least 4 years of experience in data management or data analysis
• Preferred: At least 3 years of experience working in payments
• Preferred: At least 5 years of relationship management experience
• Preferred: At least 2 years of experience using reporting and workflow management tools
• Preferred: Accredited ACH Professional (AAP) or Accredited Payments Risk Professional (APRP) certification

Core Competencies

Demonstrates expertise in risk management, data management, and governance strategy within the banking or financial industry. Proficient in utilizing Generative AI tools and data analytics to enhance risk reporting and stakeholder communication.

Highest-signal resume keywords

• Risk Management
• Data Management
• Generative AI Tools
• Relationship Management
• Payments Industry Experience

Hard Skills

• Risk Reporting
• Data Analysis
• Governance Strategy
• Process Management
• Project Management

Soft Skills

• Storytelling
• Stakeholder Engagement
• Collaboration

Certifications & Qualifications

• Accredited ACH Professional (AAP)
• Accredited Payments Risk Professional (APRP)

Industry Keywords

• Payments Governance
• Enterprise Risk Management
• Financial Industry
• Dynamic Dashboards
• Cross-Functional Collaboration

Tools & Technologies

• Google Suite
• Microsoft Office
• Reporting Tools
• Workflow Management Tools