Manager, Patient & Site Engagement (Oncology)

Johnson & Johnson; Lower Gwynedd Township (Montgomery County); Remote; USD 115,000 - 198,000; Full time

Job summary

An established industry player is seeking a dynamic Manager for Patient & Site Engagement in Oncology. This exciting role involves developing and executing innovative strategies to enhance patient engagement and diversity in clinical trials. You will collaborate with various stakeholders, analyze key performance indicators, and mentor new team members, all while working in a supportive and inclusive environment. If you are passionate about making a difference in healthcare and have a strong background in patient engagement and clinical research, this opportunity is perfect for you to contribute to meaningful advancements in medicine.

Qualifications

• 6+ years in Pharmaceutical or Healthcare industries focused on patient engagement.
• Strong knowledge of clinical research operations and GCP.

Responsibilities

• Develop and execute patient engagement strategies for clinical trials.
• Collaborate with stakeholders to gather insights for tailored strategies.

Skills

Strategic Patient Engagement

Clinical Research Knowledge

Analytical Skills

Communication Skills

Digital Marketing Strategy

Customer Experience Improvement

Influencing Without Authority

Education

Bachelor’s Degree in Life Sciences

Job description

Job Description - Manager, Patient & Site Engagement (Oncology) (2506235441W)

Description

Johnson and Johnson is currently seeking a Manager, Patient & Site Engagement (Oncology). This position can be located remotely within the United States, Canada, or Europe.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

The Manager, Patient & Site Engagement (PSE) is responsible for executing programmatic recruitment, retention, and engagement strategies that ensure diverse participation in clinical trials. This role will develop and execute program- and trial-level PSE strategies, including site engagement, DEICT, and advocacy, in alignment with all applicable compliance policies and procedures. The manager will collaborate with local, site-facing roles, and partners in the Innovation & Advocacy teams within Global Development to shape fit-for-purpose strategies and tactics while gathering insights to inform and optimize these strategies.

Primary responsibilities:

1. Develop and execute program- and trial-level PSE strategies, including site engagement, DEICT, and advocacy, ensuring alignment with compliance policies and procedures.
2. Gather local insights to inform and optimize the development of global program- and trial-level PSE strategies.
3. Collaborate with site-facing roles and external stakeholders to gather insights that inform tailored strategies for patient engagement and diversity.
4. Continually evaluate and optimize PSE strategies and tactics to enhance effectiveness and adaptability.
5. Identify and own Key Performance Indicators (KPIs) and conduct Return on Investment (ROI) analyses to evaluate the effectiveness of strategies and tactics across programs and trials.
6. Manage program- and study-specific vendor activities to support recruitment and engagement initiatives.
7. Drive innovative strategies and novel tactics to build and maintain enduring relationships with sites and patient representative groups (e.g., Patient Advocacy Groups).
8. Create site-facing materials, train teams, and develop dashboards to track the progress of DICT initiatives and recruitment efforts.
9. Manage recruitment timelines to meet local submission processes while maintaining documentation of recruitment development and quality standards.
10. Support benchmarking and best practice sharing across clinical teams and external partners, ensuring alignment with industry standards and regulatory requirements.
11. Mentor and support the onboarding of new team members, fostering employee engagement, inclusion, and adherence to Credo Behaviors.

Qualifications

Education:

· Bachelor’s degree required, preferred areas of study include Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy)

Required:

1. Minimum of 6 years experience in Pharmaceutical, Healthcare, or related industries.
2. Proven performance focused on strategic patient engagement, recruitment, and diversity initiatives.
3. Strong clinical research operational knowledge and experience across multiple study phases and understanding of GCP.
4. Proficiency in analysis, strategy development and execution, customer and market knowledge, and digital marketing strategy.
5. Experience in creating new or improved customer experiences, particularly for underrepresented populations.
6. Ability to work effectively in a heavily matrixed organization, leading and influencing without direct authority.
7. Strong analytical skills, structured thinking, and the ability to set priorities based on business analysis and customer research.
8. Exceptional communication, presentation, and networking skills, with the ability to connect across a global organization.
9. Comfort with ambiguity and the ability to shape direction in new areas with limited guidance.
10. Travel up to 15% of the time, defined by business needs.

The anticipated base pay range for this position in the US is $115,000 to $197,800. The anticipated base pay range for this position in San Francisco Bay Area is $141,000 to $227,700.

* The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.