Manager Patient Care Services- Behavioral Health

Karmanos Cancer Institute; Pontiac (MI); On-site; USD 60,000 - 100,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Manager of Patient Care Services for Behavioral Health. This role focuses on enhancing patient satisfaction and ensuring quality outcomes through effective resource management and staff development. The ideal candidate will demonstrate strong leadership skills and a commitment to collaborative practices within a multidisciplinary team. Join a forward-thinking organization that prioritizes patient care and professional growth, offering a supportive environment for both staff and patients alike.

Qualifications

• 5+ years of cardiology experience required.
• 3+ years of managerial nursing experience preferred.

Responsibilities

• Manage resources to ensure quality patient outcomes and satisfaction.
• Collaborate with multiple disciplines to maintain quality of care.

Skills

Patient Care Management

Collaboration

Budget Management

Quality Assurance

Staff Development

Education

Bachelor of Allied Health Sciences

Master of Allied Health Sciences

Job description

McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.

Manager Patient Care Services- Behavioral Health

Manages the resources for the department to ensure quality patient outcomes, patient satisfaction, and cost-effective care.Develops and empowers staff, forges collaborative and team relationships within nursing department and with other disciplines and departments.Promotes professional nursing care consistent with standards and policies of hospital and nursing department.

Essential Functions and Responsibilities:

1. Establish standards and practices within the department to advance patient satisfaction.Demonstrates therapeutic interactions with patients, families, and health team members.

2. Develops department standards and goals; facilitates attainment of dept. standards and goals.

3. Collaborates with multiple disciplines in maintaining quality of care and enhances patient care by communicating with ancillary departments, medical staff, etc.Acts as a role model regarding collaboration and partnerships with physicians and other departments.Maintains forum to enhance communications at all levels.

4. Ensures effective recruitment, hiring, retention, corrective action, and competency assessment process for employees in assigned departments.Conducts performance appraisals.Supports organizational and nursing policies related to staffing and employee relations.

5. Plans and accurately forecasts budgeting needs for capital expenditures, staffing requirements, and material expenses.Assists with analysis of budget variance, developing corrective action plans as necessary to attain identified target

6. Uses QA process for collecting data, problem identification, implementation and evaluation to resolve problems.Actively supports QA goals and actions within department.

7. Conducts annual review of policies, procedures, and standards for the department and takes action to update them as necessary.

8. Participates in the development of goals/objectives and strategies for the department, and division of Nursing Services.

9. Works with nursing and medical staff to determine the quality indicators and organizes efforts to continually improve that quality.

10. Assumes personal responsibility for continued learning and professional development.

11. Performs other related job duties as requested.

Qualifications:

Required:

· Bachelor of Allied Health Sciences

· 5+ years of cardiology experience

· BLS certification from American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalent, is required before start date and valid at least 60 days beyond start date .

· Three years of prior work experience in progressive, professional nursing experience including program development, implementation and evaluation that demonstrate managerial and leadership skills

Preferred:

· Master of Allied Health Sciences

· Five years of prior work experience in progressive, professional nursing experience including program development, implementation and evaluation that demonstrate managerial and leadership skills

Additional Information

• Schedule: Full-time
• Requisition ID: 25002753
• Daily Work Times: 7:00am-5:00pm
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.