Manager Patient and Site Engagement

Johnson & Johnson; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

A major healthcare company is seeking a Manager, Patient and Site Engagement to execute recruitment and engagement strategies. Ideal candidates will have at least 6 years in the pharmaceutical industry and experience in clinical research. This role involves collaboration with local teams to ensure effective patient engagement and requires advanced interpersonal skills. The company offers remote work options.

Qualifications

• Minimum of 6 years in Pharmaceutical, Healthcare or related industries.
• Minimum of 1 year in a global pharmaceutical patient and site engagement role.
• Knowledge of GCP and understanding of clinical study processes.

Responsibilities

• Execute programmatic recruitment, retention, and engagement strategies.
• Collaborate with local roles to tailor engagement strategies.
• Train site-facing teams and manage recruitment timelines.

Skills

Clinical research operational knowledge

Data analytics

Interpersonal skills

Education

BS degree in Life Sciences

Job description

Overview

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

We are searching for the best talent for Manager, Patient and Site Engagement.

Position

Manager, Patient and Site Engagement

Job Summary

The Manager, Patient and Site Engagement is responsible for the execution of programmatic recruitment, retention, and engagement strategies. They will collaborate with local, site-facing roles as well as counterparts in the Innovation & Advocacy teams within Global Development to shape fit-for-purpose strategies and tactics. The Manager PSE will be responsible for developing and training on materials and monitoring recruitment progress to meet local submission timelines.

Responsibilities

• Shape and execute TA / DAS / Program / Trial level programmatic, patient and site engagement strategies in support of overall PSE and/or FDA DAP plan in partnership with regional and country teams.
• Collaborate with site-facing roles on site-facing activities to obtain insight for the tailoring of fit-for purpose plans and tactics.
• Create site-facing materials and train site-facing teams throughout the end-to-end process.
• Manage recruitment timelines to meet the local submission process and maintain documentation of recruitment development and implementation requirements to ensure quality standards are met.
• Identify and provide Key Performance Indicators (KPI) and conduct Return on Investment (ROI) analysis to determine the effectiveness of recruitment and engagement strategies and tactics.
• Train and support individual study teams across the Cross-TA portfolio’s in developing a FDA Diversity Action Plan, ensuring equitable access to Johnson and Johnson studies.
• Contribute to protocol design to incorporate patient and site voice and local insight.

Additional Responsibilities

• Lead program-wide global Advisory patient councils.
• Map out data sources and partner organizations/suppliers that will help address recruitment challenges.
• Support building data-based CRM tool tracking site engagement metrics.
• Attend congresses to understand PSE landscape within the indication / TA.
• Mentor & support onboarding of new team members.
• Foster employee engagement, inclusion, and Credo Behaviors.

Qualifications

• BS degree or equivalent, preferred areas of study include Life Sciences (Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy)
• Minimum of 6 years in Pharmaceutical, Healthcare or related industries.
• Minimum of 1 year in a global pharmaceutical patient and site engagement role
• Requires clinical research operational knowledge and experience across multiple phases of studies (Phase I-IV); knowledge of GCP and a good understanding of the processes associated with study / site feasibility, study/project management, monitoring, clinical and regulatory operations.
• Broad-based experience in data analytics / evaluation; ability to leverage, interpret, represent, and drive unbiased data insight into clinical trial operational planning.
• Advanced skills to develop deep insights, uncover unmet needs, drive innovation, inspire, develop, collaborate, and lead within a global matrixed team.
• Exceptional interpersonal skills, including ability to persuade, negotiate, and moderate conflict. Strong presentation and communication skills.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center at [e-mail] or contact AskGS to be directed to your accommodation resource.

Remote: Yes