Manager - Patient Access

Columbia Memorial Hospital; Astoria (OR); On-site; USD 70,000 - 100,000; Full time

Job summary

Columbia Memorial Hospital is seeking a Patient Access Manager to oversee and optimize patient access functions across the organization, including preregistration, registration, scheduling, referrals, prior authorization, cost estimations, admissions and financial clearance.

The role requires supervisory or management experience within patient access, with a preference for prior Patient Access Manager experience and strong leadership abilities in a high-volume healthcare setting.

Qualifications

• Management leadership skills and ability to set standards and track performance.
• Analytical skills to track trends and KPIs.
• Process development and implementation experience.
• Advanced knowledge of scheduling, preregistration, financial clearance, insurance verification, and prior authorization.

Responsibilities

• Administer, coordinate and review the performance of patient access functions across the organization.
• Oversee preregistration, registration, scheduling, referrals, prior authorization, cost estimations, admissions and financial clearance.

Skills

Leadership

Analytics

Process improvement

Computer skills

Scheduling knowledge

Prior authorization knowledge

Regulatory knowledge

Education

Supervisory/management experience

Job description

The Patient Access Manager is responsible for administering, coordinating and reviewing the performance of patient access functions across the organization. Patient Access functions to include, preregistration, registration, scheduling, referrals, prior authorization, cost estimations, admissions, and financial clearance.

Knowledge of / Skill / Ability to:

• Management leadership skills, setting standards and tracking performance.
• Analytical skills to track trends, and KPIs.
• Process development and implementation.
• Strong computer skills.
• Advanced knowledge of scheduling, preregistration, financial clearance, insurance verification, admission order requirements, and prior authorization.
• Knowledge of applicable laws, guidelines and professional standards.

License / Certification

N/A

Education and/or Experience

Required: Previous experience in a supervisory or management role with experience in the relevant areas of patient access, including in-depth knowledge of customer service, registration, scheduling, and revenue cycle.

Preferred: previous experience as Patient Access Manager

Physical Demands and Work Environment Conditions / ADA Compliance

The Patient Access Manager may spend long hours sitting and using office equipment such as computers. Working in multiple locations including rounding (on-campus and offsite) locations will be required. Position involves standing, walking, stooping and occasional carrying and lifting of lightweight materials (up to 25 pounds). Requires visual acuity and depth perception to recognize words and numbers; and hand and finger dexterity and hand/eye coordination to use a computer keyboard and common office equipment.The Manager will be expected to work in very busy environments with excess noise.