Manager, Partnerships & Network Development (West Coast)

Thriveworks; New Mexico; Vor Ort; USD 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

Healthcare, dental, vision, and life

Paid time off and holidays

Professional development opportunities

Zusammenfassung

Thriveworks seeks a Manager, Partnerships & Network Development for the West Coast to lead a growing Care Partnerships team and expand referrals with health systems, physician groups, and offices. You will guide outreach, coach associates, and manage strategic accounts from initial outreach through long-term growth.

The role focuses on developing markets, prioritizing high-potential partners, and using data dashboards to forecast results.

Qualifikationen

• 5+ years of experience in network development, healthcare outreach, or related field.
• 2+ years of people management or coaching experience.
• Strong communication and relationship-building with healthcare partners.
• Comfort with outbound outreach and developing new relationships.
• Experience using data and metrics to drive decisions.
• Experience with CRM systems, preferably Salesforce.

Aufgaben

• Lead Thriveworks West Coast Care Partnerships team and coach the Associates.
• Own the territory plan and targets for new client visits and referral growth.
• Assign and rebalance portfolios to cover high-potential accounts.
• Guide associates in researching markets and prioritizing health systems and practices.
• Drive outbound outreach by phone, email, virtual meetings, and in-person visits.
• Support strategic accounts and escalate partner issues as needed.
• Coach the team to navigate the referral process and remove access barriers.
• Manage performance with data; use Salesforce/Looker dashboards to forecast results.
• Partner with Operations, Marketing, Product, and other teams to support growth.
• Share West Coast insights and contribute to Care Partnerships goals.

Kenntnisse

Network development

People management

Relationship building

Outbound outreach

Data-driven

Communication skills

Ausbildung

Bachelor's degree in Business, Healthcare, Marketing, Communications, or related field

Tools

Salesforce

Looker

Jobbeschreibung

Manager, Partnerships & Network Development (West Coast)

Thriveworks is a leading mental health care company dedicated to making high-quality counseling and psychiatric services accessible and affordable for individuals, couples, and families nationwide. With a national network of licensed clinicians and a technology-driven approach, Thriveworks is transforming mental health care delivery to better meet the evolving needs of today’s clients.

Thriveworks is looking for a Partnerships Manager to lead our West Coast Care Partnerships team and expand access to behavioral healthcare. You will manage and coach the Care Partnerships Associates who build and strengthen relationships with healthcare organizations and referral partners across the region, and you will own the territory strategy and measurable referral growth that results.

This is a player-coach role for a proactive, data-driven leader who can set direction, develop people, and personally support strategic accounts from initial outreach through long-term partnership growth.

Hire, onboard, coach, and manage Care Partnerships Associates. Run regular 1:1s, pipeline and account reviews, and outreach coaching; Accountable for the West Coast territory plan and targets for new client visits, referral growth, and new and expanded partnerships. Assign and rebalance portfolios so the highest-potential accounts get the right coverage.

Guide associates in researching markets and prioritizing health systems, physician groups, primary care, OB/GYN, specialty practices and other referral sources by referral potential, performance, and strategic value.

Drive outreach and reactivation: Ensure consistent, effective outbound outreach by phone, email, virtual meetings, and in-person engagement, and lead plans to re-engage declining or inactive partners and expand across providers, offices, departments, and locations.

Support strategic accounts: Build and maintain relationships with stakeholders at health systems and practices, join associates on high-value pursuits, and serve as the escalation point for partner issues.

Coach the team to help partners navigate the referral process, remove barriers to patient access, and adopt tools such as the Patient Referral Dashboard. Manage performance with data: Use Salesforce, Looker, dashboards, and referral data to evaluate individual and team performance, forecast results, and identify opportunities. Enforce CRM accuracy and follow-through on partner commitments.

Partner with Account Operations, Sales Operations, Marketing, Product, Clinical Operations, Data & Analytics, Billing, and other teams to address partner needs and support growth; help associates connect partners with the right internal resources.

Contribute to Care Partnerships leadership: Share West Coast insights, help refine playbooks and best practices, and contribute to overall Care Partnerships goals alongside other regional leaders.

• 5+ years of experience in network development, business development, healthcare outreach, sales, account management, provider relations, or a related field, with a record of driving referral or revenue growth.
• ~2+ years of experience managing or formally coaching team members (people management experience preferred).
• ~ Strong communication, relationship-building, and problem-solving skills, including with physicians, practice managers, and health system leaders.
• ~ Confidence with outbound outreach and developing new relationships, and the ability to coach others to do the same.
• ~ Comfort using data and performance metrics to set priorities and make decisions.
• ~ CRM experience; Salesforce strongly preferred.
• ~ Bachelor's degree in Business, Healthcare, Marketing, Communications, or a related field preferred.
• ~ Occasional travel for partner meetings and team events.

Healthcare, Dental, Vision, and life insurance benefits

• ~Paid time off and paid holidays
• ~ Additional coverage options are available, such as Short-Term Disability, Long-Term Disability, and Group Accident Insurance
• ~ Professional development & advancement opportunities

they embody our core values, which focus on Community, Purpose, Integrity, Access, Quality, and the ability to achieve our goals and work well together. Our people are our most valuable assets.

We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique.

Our recruiters and other team members may also contact you via text or phone to schedule an interview.

A google meets interview invitation will be sent via email and will only come from an @thriveworks.Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).

We will never ask you to purchase or send us equipment.

Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique.