Manager, Paid Social

New Engen; Seattle (WA); Hybrid; USD 82,000 - 95,000; Full time

Benefits offered by this job

Hybrid work environment with flexible hours

Unlimited PTO + company holidays

Comprehensive medical, dental, vision, and disability coverage

Life & AD&D insurance

401(k) with company match

Paid parental leave & family support

Pet care perks & insurance

Commuter & transit benefits

Learning & development opportunities

Exclusive employee discounts

Job summary

New Engen is seeking a Senior Paid Social Lead in Seattle to manage high-touch client accounts and drive execution. You will lead the paid social strategy focusing on Meta, oversee a team, and ensure client satisfaction through effective communication and operational excellence.

The role requires 4–6+ years of paid social experience, strong organizational skills, and a team-first mindset. This hybrid position allows for flexible working conditions and offers several employee benefits, including unlimited PTO and comprehensive health coverage.

Qualifications

• 4–6+ years of experience in paid social with strong expertise in Meta.
• Experience managing multiple high-touch clients in a fast-paced setting.
• Strong organizational skills and attention to detail.

Responsibilities

• Lead execution of paid social across key accounts focusing on Meta.
• Serve as the primary client contact ensuring smooth communication.
• Manage a team of associates, providing QA and guidance.

Skills

Paid social experience

Client communication

Team management

Organizational skills

Platform expertise in Meta

Understanding of TikTok and Pinterest

Tools

ClickUp

Asana

Job description

As a Senior Paid Social Lead at New Engen, you will manage high-touch client accounts, drive execution, and lead a small team.

What You’ll Do

• Lead Paid Social Execution Across Key Accounts
  • Own paid social execution across high-touch client accounts, with a primary focus on Meta and exposure to TikTok and Pinterest
  • Translate broader strategy into clear executional direction, ensuring campaigns are delivered accurately and efficiently
  • Maintain a strong understanding of platform capabilities to support team and client needs
• Be the Day-to-Day Client Lead
  • Act as a primary point of contact across Slack, email, and calls for high-touch clients
  • Navigate fast-paced, multi-channel communication and ensure nothing slips through the cracks
  • Build trust with clients by confidently translating requests into actionable next steps
• Oversee and Develop a Team
  • Manage and support a team of 2 Associates focused on execution
  • Provide QA, feedback, and guidance to ensure high-quality campaign delivery
  • Foster a collaborative, supportive team environment while helping Associates grow and develop
• Drive Organization and Operational Excellence
  • Bring structure to complex workflows across multiple communication channels and workstreams
  • Ensure alignment between client requests, internal tracking tools (e.g. ClickUp), and execution
  • Identify gaps or inconsistencies and proactively course-correct before they impact delivery
• Support Performance and Optimization
  • Partner with strategy, analytics, and creative teams to support performance goals
  • Contribute to optimization decisions and testing approaches based on campaign performance
  • Ensure campaigns are pacing correctly and aligned to client expectations

What You Bring

• 4–6+ years of paid social experience, with strong expertise in Meta
• Experience managing multiple high-touch clients or competing priorities in a fast-paced environment
• Ability to operate in a client-facing role, with confidence navigating ambiguity and translating requests into execution
• Experience mentoring or managing junior team members, with a focus on development and team support
• Strong organizational skills and attention to detail, with the ability to manage multiple workflows simultaneously
• Working knowledge of additional platforms such as TikTok or Pinterest, with the ability to quickly ramp where needed
• Comfort reviewing and QA’ing campaign work, with the ability to step into platforms if needed
• Clear, collaborative communication style and a team-first mindset
• Location requirement: This is a hybrid role based in Seattle or Brooklyn (NYC), with ~2 days/week in-office.

Nice to Have

• Agency experience or experience supporting multiple client accounts simultaneously
• Experience working with project management tools (e.g., ClickUp, Asana)
• Experience in DTC or eCommerce environments

Perks

• Hybrid work environment with flexible hours
• Unlimited PTO + company holidays
• Comprehensive medical, dental, vision, and disability coverage
• Life & AD&D insurance
• 401(k) with company match
• Paid parental leave & family support
• Pet care perks & insurance
• Commuter & transit benefits
• Learning & development opportunities
• Exclusive employee discounts

Location & Salary

• Hybrid role based in Seattle or Brooklyn (NYC) with ~2 days/week in-office.
• Salary Range: $82,000-95,000