Manager, Operations (Outpatient), Day Shift, Full-time

Adventist Health; Napa (CA); On-site; USD 90,000 - 134,000; Full time

Job summary

Adventist Health Napa seeks an experienced manager to oversee outpatient operations, ensuring high-quality, cost-effective medical services while guiding clinical, quality, administrative and fiscal performance.

You will lead a diverse team, develop budgets, monitor staffing and operations, collaborate with physicians, and drive program expansion and care model innovation to improve patient outcomes.

Qualifications

• Bachelor’s Degree or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Five years' technical experience: Preferred
• One year's leadership experience: Preferred

Responsibilities

• Works with the site medical expense team to provide direction for actions to control targeted costs for inpatient and outpatient services
• Develops and manages budgets. Plans, monitors and maintains staffing, capital and operational budgets
• Strategizes with the senior staff regarding program expansion, business development and new care models
• Provides leadership to staff, giving direction and guidance to staff as appropriate
• Plans, budgets, organizes and manages the department to accomplish operational and strategic objectives
• Develops and updates comprehensive medical management work plans/programs to ensure revenue accuracy

Skills

Leadership

Budget management

Operations management

Data analysis

Education

Bachelor’s Degree or equivalent

Master’s Degree

Job description

Job Description

Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.

Job Summary

Manages outpatient operations of the facility to ensure provision of high quality, cost-effective medical services. Manages overall clinical, quality, administrative and fiscal aspects of the organization. Identifies and resolves technical, operational and organizational problems. Supervises and directs the activities of various levels of assigned personnel utilizing both professional and supervisory discretion and independent judgement.

Job Requirements

Education and Work Experience:

• Bachelor’s Degree or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Five years' technical experience: Preferred
• One year's leadership experience: Preferred

Essential Functions

• Works with the site medical expense team to provide direction for actions to control targeted costs for inpatient and outpatient services. Conducts regular agenda driven meetings with staff to address issues, concerns, and to communicate mission of organization. Manages, organizes and plans the operation of assigned clinics.
• Develops and manages budgets. Plans, monitors and maintains staffing, capital and operational budgets. Assists with reviewing clinic systems, concerns, budgets and goals with physicians, including cost reduction and revenue enhancement.
• Strategizes with the senior staff regarding program expansion, business development and new care models. Focuses on quality improvement, utilization and reducing medical costs while incorporating the skills of provider partners whenever possible.
• Provides leadership to staff, giving direction and guidance to staff as appropriate. Plans, budgets, organizes and manages the department to accomplish operational and strategic objectives. Analyzes and interprets complex data sets and reports, i.e., variance analysis, financial/quality, population specific reports.
• Develops and updates comprehensive medical management work plans/programs to ensure revenue accuracy.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

Job Identification : 72068

Job Category : Manager

Posting Date : 2026-09-16T23:47:56+00:00

Job Schedule : Full time

Job Shift : Day Shift

Locations : Napa, CA, United States

Assignment Category : Full-time regular

Pay Range : The estimated base pay for this position is $89,603 to $134,404. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department : AHPN Napa (AHSH)

Shift Length : 8 Hours