Director, Operations | Full Time Regular | Dayshift | Outpatient

Adventist Health; St. Helena (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Adventist Health's St. Helena Hospital seeks a leader to direct outpatient operations and oversee clinical, quality, administrative and fiscal functions. The role provides guidance to Clinical Service Managers and senior staff, addressing complex problems and driving performance across multi-clinic settings.

You will strategize with senior leadership on program expansion, care models, and cost containment, while ensuring high-quality patient care in a historic Napa Valley community.

Qualifications

• Bachelor's Degree in business administration or equivalent required.
• Master's Degree in business administration, management, health care management, or related field preferred.
• Seven years' technical experience preferred.
• Three years' multi-clinic management experience preferred.

Responsibilities

• Directs outpatient operations to ensure high-quality, cost-effective medical services.
• Directs overall clinical, quality, administrative and fiscal aspects of the organization.
• Provides leadership and oversight of Clinical Service Managers and senior level staff.
• Identifies and resolves technical, operational and organizational problems.

Skills

Leadership

Budgeting

Data analysis

Strategic planning

Education

Bachelor's degree in business administration or related field

Master's degree in business administration/healthcare management

Job description

Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.

Job Summary:

Directs outpatient operations to ensure provision of high quality, cost-effective medical services. Directs overall clinical, quality, administrative and fiscal aspects of the organization. Provides leadership and oversight of the performance of Clinical Service Managers and/or senior level clinical professional staff. Identifies and resolves technical, operational and organizational problems. Supervises and directs the activities of various levels of assigned personnel utilizing both professional and supervisory discretion and independent judgement.

Job Requirements:

Education and Work Experience:

• Bachelor’s Degree in business administration or equivalent combination of education/related experience: Required
• Master\'s Degree in business administration, management, health care management, or related field: Preferred
• Seven years\' technical experience: Preferred
• Three years\' multi-clinic management experience: Preferred

Essential Functions:

• Works with site medical expense team to provide direction for actions to control targeted costs for inpatient and outpatient services. Conducts regular agenda driven meetings with staff to address issues, concerns, and to communicate mission of organization. Directs, organizes and plans the operation of assigned clinics.
• Strategizes with the senior staff regarding program expansion, business development and new care models. Focuses on quality improvement, utilization and reducing medical costs while incorporating the skills of provider partners whenever possible.
• Provides leadership to staff, giving direction and guidance to managers and staff as appropriate. Plans, budgets, organizes and manages the department to accomplish operational and strategic objectives. Analyzes and interprets complex data sets and reports, i.e., variance analysis, financial/quality, population specific reports.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.