Manager, Operations - Fanatics Events

Fanatics-fb44f34a; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Health and wellness benefits

Leadership role in major events

Career growth opportunities

Access to exclusive sports events

Job summary

Fanatics is seeking an Operations Manager, Signage & Partner Experience, to own signage programs, meeting room operations, and partner deliverables across Fanatics Fest, WWE World, and other flagship events.

You will collaborate with Fulfillment, Marketing, and Exhibitor Customer Success to ensure on-site success and timely execution. Travel for load-in, show days, and load-out is required.

Qualifications

• 5–8+ years in event operations, production, sponsorship fulfillment, or exhibitor services.
• Experience managing signage or print production vendors from ordering to onsite install.
• Strong proficiency with Airtable or similar systems for tracking deliverables.
• Highly detail oriented with excellent organizational and multitasking skills.

Responsibilities

• Own end-to-end signage program across all events, coordinating design, ordering, production tracking, and onsite placement.
• Manage meeting room space across the event footprint, including scheduling and AV/furniture setup.
• Partner with Exhibitor Customer Success to support contracts through onsite execution.
• Collaborate across Operations, Fulfillment, Marketing, and Exhibitor teams; identify process improvements.

Skills

Event operations

Vendor management

Airtable proficiency

Attention to detail

Multitasking

Strong communication

Tools

Airtable

Job description

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About Fanatics Events

Fanatics is a global leader in licensed sports merchandise, collectibles, and fan experiences. Our newest platform, Fanatics Events, creates large-scale consumer festivals and live experiences that bring fans, athletes, and partners together.

Our flagship productions include:

• Fanatics Fest – A first-of-its-kind multi-day fan festival hosted at the world-class Javits Center, combining sports, collectibles, athlete appearances, and immersive activations.
• WWE World – A multi-day consumer event produced in partnership with WWE, bringing fans closer to superstars, storylines, and experiences during major tentpole weekends.

The Role

The Operations Manager, Signage & Partner Experience owns the signage program and meeting room operations across Fanatics Fest, WWE World, and other flagship Fanatics Events productions, and serves as the key operational partner to the Fulfillment and Exhibitor Customer Success teams. This person ensures sponsor and partner deliverables are executed accurately and on time, and that exhibitors and internal teams have what they need to succeed onsite.

The ideal candidate is highly organized, detail obsessed, and energized by juggling multiple workstreams at once. This role requires travel and onsite presence for load-in, show days, and load-out, including nights and weekends as needed.

What You'll Do

Signage Management

• Own the end-to-end signage program across all events, including design coordination with marketing, ordering, production tracking, and onsite placement.
• Maintain signage inventory, specs, and placement maps; manage relationships with print and install vendors.

Meeting Room Management

• Manage all meeting room space across the event footprint, including scheduling, AV/furniture setup requirements, and day-of coordination for internal, partner, and talent use.
• Partner with the Fulfillment team to translate sold sponsorship packages and partner requirements into actionable work orders and onsite execution plans.
• Serve as the operational point of contact ensuring partner deliverables are fulfilled accurately and on time.

Exhibitor Customer Success

• Partner with the Exhibitor Customer Success team to support exhibitor needs from contracting through onsite execution.
• Help resolve exhibitor issues in real time, ensuring a high-quality onsite experience.

Cross-Functional Collaboration & Process Improvement

• Act as the connective tissue between Operations, Fulfillment, Marketing, and Exhibitor Customer Success, flagging gaps and proposing process improvements.
• Maintain detailed trackers and documentation for signage, meeting rooms, and partner deliverables.

What We're Looking For

• 5–8+ years of experience in event operations, production, sponsorship fulfillment, or exhibitor services, ideally with large-scale festivals or tradeshows.
• Experience managing signage or print production vendors, from ordering through onsite install.
• Strong Airtable or similar systems proficiency for tracking deliverables across teams.
• Highly detail oriented with strong organizational and multitasking skills.
• Comfortable managing multiple concurrent workstreams and stakeholders under tight deadlines.
• Willingness to travel and work onsite for multi-day event builds, including nights and weekends.
• Excellent verbal and written communication skills.
• A genuine passion for sports and live events.

What We Offer

• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits.
• A leadership role shaping the most ambitious consumer events in sports & entertainment.
• Opportunities for career growth as the Fanatics Events portfolio expands.
• Access to exclusive sporting events and experiences.

The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.For information about our benefits, please visit https://benefitsatfanatics.com/

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Fanatics Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.