Manager, Operations Development, Professional Products Division, L'Oreal Operations

L'Oreal USA, Inc; Clark (NJ); On-site; USD 90,000 - 129,000; Full time

Benefits offered by this job

Hybrid work policy

Flexible time off

Paid holidays

Monthly mobile allowance

Job summary

L'Oreal Operations in Clark, New Jersey seeks an experienced Manager, Operations Development for the Professional Products Division to lead packaging-driven product development and transversal projects. This rolé ensures on-time, cost-effective launches across the PD portfolio while collaborating with Marketing, R&I and Manufacturing teams.

Based in the US, you will manage complex initiatives, drive profitability and sustainability, and guide cross-functional partners to deliver high-impact

Qualifications

• Bachelor's degree in Packaging Engineering or a related engineering/technical discipline is required.
• 5–7+ years of experience in project management for launching global products with cross-functional teams such as Manufacturing, Sourcing, Packaging, Brand Marketing and Sustainability.
• Cosmetics, consumer goods, or related field experience is preferred.
• Travel to vendors and plants 10–15% of the time.
• Technical packaging experience is a plus.
• Must be collaborative and able to build strong cross-functional relationships.
• Proficient written and verbal communication to influence across all levels of the organization.

Responsibilities

• Develop and manage project timelines, key tasks and milestones; ensure on-time launches within the Quality system.
• Lead innovation and transversal reviews; drive risk escalations to leadership.
• Guide Marketing on new product briefs, ensuring design for agility and profitability.
• Coordinate cross-functional stakeholder participation and project ownership.
• Lead project reviews and resolve roadblocks to keep timelines on track.
• Analyze launch viability in terms of cost, schedule and sustainability (L4TF).
• Drive cost reduction and harmonization for new or existing products.
• Interface with Manufacturing, R&I and other functions to ensure alignment.
• Support packaging components development and feasibility costing.

Skills

Project management

Cross-functional collaboration

Education

Bachelor's degree in Packaging Engineering or related engineering/technical discipline

Tools

Microsoft 365

Job description

Manager, Operations Development, Professional Products Division, L'Oreal Operations

Manager, Operations Development, Professional Products Division, L'Oreal Operations - Clark, New Jersey

Life is too short for a boring career, so build an extraordinary one with us. We believe your career should spark the same thrill and curiosity as your personal interests. Creativity drives everything we do, turning ideas into meaningful impact. With opportunities across brands, markets, and divisions, your growth knows no boundaries.

Who We Are

Join us at L'Oreal, the world's #1 beauty company present in over 150 markets. For over a century, we have been transforming; fueled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

At L'Oreal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L'Oreal divisions. We are consumer-oriented, and we act responsibly all along the value chain.

At the Professional Products Division, our mission our mission has always been to bring professional beauty to all, by leveraging the expertise and creativity of hairstylists . This spirit of innovation and deep-rooted collaboration with hairstylists has always defined our DNA. We all have a clear mission: to bring professional beauty to all. This mission drives everything we do, ensuring that our products and services empower hairstylists to create exceptional and tailor‑made beauty experiences. Our American brands portfolio includes Redken, Matrix, Biolage, Pureology, Mizani, L'Oreal Technique, Pulp Riot offering a range of haircare, styling and haircolor products to respond to all expectations.

We are seeking an Operations Development Manager for PPD to support package development and project management activities of new product innovations and transversal projects, based in our Clark , New Jersey Operations Hub for the US. Innovation projects are defined as new product developments with high complexity and/ or new technologies. Transversal is defined as projects to support service, capacity, value analysis, industrial strategy, sustainability and business continuity. As an Operations Development Manager, you will have active participation and influence in identifying new opportunities that will result in effective cost reduction/harmonization programs for new or existing products.

A Day in the Life:

• Develop and manage project timelines, identifying the key tasks and milestones and minimizing areas of risk to ensure on‑time launches in compliance with the L'Oreal Quality system.


• Present innovation + transversal reviews and drive risk escalations to Operational and Divisional leadership teams


• Guide Marketing in new innovation product briefs and conception definitions to ensure design to Agility / Profitability / L'Oreal For the Future (L4TF)


• Engage Operations and cross functional stakeholder participation and ownership for transversal projects


• Lead project review meetings and drive resolution of roadblocks impacting projects.


• Analyze and drive launch viability in terms of cost, timeline and sustainability (L4TF)


• Develop and maintain a professional knowledge of new or emerging trends within the PD discipline.


• Drive risk assessment with cross‑functional partners within Operations and Research and Innovation (R&I) to create and track mitigation plans and secure approval of sound, technical backup options to maintain project timelines.


• Partner with Marketing, Operations and R&I on harmonization, profitability and sustainability initiatives.


• Manage plant transfers as requested


• Communication Link (between the Division & Industrial teams)


• Manage projects through QCP (all aspects)


• Feasibility Costs and COG analysis


• Value Analysis support to plant and team


• Research and Development coordination


• Research and develop packaging components.


• Manage project work as necessary or required.


• Interface with all manufacturing management and associated or related functional areas.


• Provide Development support to team members as needed on projects; example: guidance on feasibility costing as they relate to aesthetic choices to assure timely cost effective launch.

We Are Looking For:

• Education: A completed Bachelor's degree in Packaging Engineering or a related engineering/technical discipline is required


• Experience :
  
  
  • 5-7+ years of experience in project management for launching of global products, including working cross‑functionally with Operations teams such as Manufacturing, Sourcing, Packaging, as well as Brand Marketing and Sustainability is required
  
  
  • Experience in cosmetics, consumer goods, or related field is preferred
  
  


• Travel to vendors and plants will be a requirement (10-15% of time)


• Technical packaging experience is a plus


• Must be collaborative and able to create strong relationships with all cross‑functional teams


• Proficient written and verbal communication skills to be able to influence effectively with all levels of our organization internally and externally


• Team‑oriented with the ability to build strong relationships with cross‑functional teams.


• Strong organizational skills to manage documentation, materials, and information for each project.


• Continuously develop and stay updated on new trends and technologies.


• Ability to assume a leadership role in the Brand Development team and special projects as needed.


• Proficient in Microsoft 365


• Authorization to work in the US is required. No visa sponsorship is offered for this role.


• The ability to be onsite, in the office at least 3 days a week, as this is an essential function of the position, including our NY and NJ sites (required).

What's In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)


• Real responsibility from day 1, there's no sitting on the sidelines at L'Oreal


• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!


• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference


• Base Salary Range: $90,200 - $128,500 (The actual compensation will depend on a variety of job‑related factors which may include geographic location, work experience, education, and skill level)


• Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval)


• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)


• Access to Company Perks ( VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance)


• Learning and Development Opportunities (Unlimited Access to E‑learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)


• Employee Resource Groups (Think Tanks and Innovation Squads)


• Access to Mental Health & Wellness Programs

Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We're committed to guaranteeing inclusive recruitment processes and advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio‑economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.