Manager, Operations - 2nd Shift

SEPHORA; Avon (IN); On-site; USD 99,000 - 111,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Tuition reimbursement

Employee discount

Volunteer and donation matching

Job summary

Sephora is seeking a DC leadership role at the Omni-Channel Distribution Center in Avon, IN. The candidate will supervise exempt and non-exempt staff, oversee safety, housekeeping, and operational plans aligned with company standards.

Strong leadership, strategic thinking, and cross-functional collaboration are essential for driving productivity across our distribution center. Five to ten years in distribution centers, WMS experience with Blue Yonder/Autostore/Pouch Packing, and the ability to

Qualifications

• Five to ten years of relevant / related work experience in a distribution center environment.
• Experience with a Warehouse Management System (WMS) and/or ability to quickly develop proficiency in such systems (Blue Yonder, AutoStore or Pouch Packing).
• Ability to understand all aspects of the production floor including Inbound, Outbound/Shipping, Dotcom and Inventory Control.
• Ability to delegate and develop exempt leaders and lead large teams up to 300 associates.
• Knowledge of distribution operating systems and warehouse, production and logistics activities.
• Must be flexible and adaptive to fast-paced, high-volume environments and multitask against priorities.
• Proven analytical abilities and strong MS Office (especially Excel).

Responsibilities

• Lead the team with operational excellence and oversee safety and housekeeping activities.
• Manage allocation of equipment and labor resources to meet service levels and budgets.
• Collaborate with Maintenance, Asset Protection, HR, Finance and other support groups across DCs and retail/e-commerce.
• Promote a culture of safety, performance and employee engagement in line with Sephora policies.

Skills

Leadership

Analytical abilities

Interpersonal skills

Flexibility

MS Office proficiency

Tools

Blue Yonder

AutoStore

Pouch Packing

Job description

Job ID: 290049

Location Name: Omni-Channel Distribution Center

Address: 9394 Sephora Way, Avon, IN 46123, United States (US)

Job Type

Position Type: Regular

Job Function: Distribution Center

Work Location

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Your Responsibilities Include

Leading the team with operational excellence. In this role you will be responsible for the supervision of other exempt and non-exempt staff within an assigned shift or department including the oversight of safety and housekeeping/sanitation activities and programs. You will achieve success by demonstrating business leadership throughout the organization by using independent discretion to create, and achieve short and long term strategic and tactical plans for the DC guided by broad principles, objectives, and standards.

• Drives Results. Own and develops plans for promoting team collaboration and accountability for meeting performance objectives, while building, motivating and leading cross-functional teams across the organization to achieve the objectives of the company. Ensures that direct reports have the support they need to effectively manage their departments through proper coaching and development. Manage the efficient allocation of equipment and labor resources to respective departments to ensure service levels and budgets are consistently met.
• Collaborates. Leverages Maintenance, Asset Protection, Human Resources, Finance, and other key support groups to integrate and align efforts across DC’s and its functions in retail and e-commerce environments. Develops preventative measures that analyze quantitative, qualitative and trend data and makes decisions based on this data that will positivity impact productivity. Contributes to policy and program development through consistent administration and execution of policies/guidelines that effect daily work activities.
• Engages & Inspires. Helps others grow by administering policies/guidelines fairly that directly affect work activities which include counseling associates consistently on performance and behavioral concerns. Successfully role models teamwork and demonstrates a collaborative approach when working with staff, associates and management. Passionately leads others in company safety, performance, state and OSHA rules, policies and regulations to ensure safe working practices. Ensures a strong commitment and active participation in employee engagement strategy and people-oriented culture.
• Demonstrate our Sephora values. Grow Together, Win Together; Imagine Fearlessly and Make it Happen; Inspire, Uplift, and Create; Lead with Passion and Heart; and Welcome All to the World of Beauty.

We would love to hear from you if you have

• Five to ten years of relevant / related work experience in a distribution center environment.
• Previous experience in working with a Warehouse Management System (WMS) and/or ability to quickly develop a proficiency in such systems as Blue Yonder, Autostore or Pouch Packing.
• Ability to quickly develop a comprehensive understanding of all aspects of the production floor to include Inbound, Outbound/Shipping, Dotcom and Inventory Control.
• Ability to delegate and develop exempt leaders and lead large teams up to 300 associates
• Knowledge of distribution operating systems and all aspects of warehouse, production and logistics and transportation-related activities.
• Must be flexible and adaptive to respond to fast paced high-volume environment. Must be able to manage multiple tasks against competing priorities.
• Possess proven analytical abilities and interpersonal skills. Strong working knowledge of MS Office applications, especially Excel.

What You’ll Get

The annual base salary range for this position is $99,025.00- $110,675.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of 5 days.

• Caring Community. Thrive in a supportive, mentorship-driven environment from your leaders while also creating that same environment for your teams!
• Fulfilling Path. We invest in you, not just your role, with opportunities to learn, innovate and lead.
• Meaningful Work. Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.

Rewards As Unique As You

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health. Thrive on and off the floor with healthcare plans that fit the needs of you and your family, including medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. Enjoy paid time off, sick paid time off, and protected leave.
• Growth. We invest in you, with access to development programs, tuition reimbursement, and mentorship so that you can flourish in this fast-paced role.
• Perks. Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for free product or gratis, and flash sale discounts on LVMH brand products.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Join Us and Belong to Something Beautiful