Manager, Operations

Centene Corp.; Northern (KY); Hybrid; USD 88,000 - 158,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off + holidays

Remote/hybrid/office flexibility

Job summary

Centene Corp. is seeking an experienced operations leader to oversee our business strategy across cross-functional teams. You will develop data-driven analyses to measure ROI and track progress on strategic initiatives, shaping improvements that reduce waste and costs while improving staff, provider and member satisfaction.

You will collaborate with internal and external customers to align expectations and drive change. A willingness to travel up to 25% is required.

Qualifications

• Bachelor’s degree in Business Administration or related field required.
• 4+ years experience in operational business processes or data analysis.
• Experience with continuous improvement methodologies such as Six Sigma or TQM desired.

Responsibilities

• Oversee operations and business strategy across cross-functional teams.
• Develop methodologies to track, identify, and solve issues; present program results and insights.
• Perform data analysis across sources to measure ROI of product activity.
• Collaborate to identify customers and expectations; drive process changes to improve quality and reduce costs.
• Travel up to 25% to support initiatives and field operations.

Skills

Data analysis

Process improvement

Six Sigma knowledge

Matrix environment experience

Education

Bachelor’s degree in Business Administration or related field

Tools

None

Job description

Position Purpose

Oversee operations, and business strategy utilizing cross-functional departments to meet strategic objectives

Key Details

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. Applicants for this role have the flexibility to work remotely within the continental United States. Develop and manage methodologies for tracking, identifying and problem-solving issues, interpreting and presenting program results and insights, and developing data-driven analysis approach for clients Perform data analysis from a variety of data sources to evolve the metrics used to measure effectiveness and return on investment of all current and new product activity Collaborate with staff to identify internal and external customers and their expectations, initiate process changes to increase quality, decrease costs and improve staff, provider and member satisfaction Facilitate and support operations staff in the planning, achievement, and tracking of the organizations key strategic initiatives to create a positive impact on organizational scorecard Serve as an internal resource and advisor on improvement activities Explore new approaches to work processes by utilizing quality improvement techniques to eliminate waste and re-work Able to travel up to 25%

Education/Experience

Bachelor’s degree Business Administration, related field, or equivalent experience. 4+ years experience in operational business processes or data analysis, preferably in the managed care or insurance industry. Practical experience implementing continuous improvement via Six Sigma or Total Quality Management (TQM) is desirable. Experience working within a matrix environment preferred.

Pay Range

$87,700.00 - $157,800.00 per year

About Centene

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Benefits

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules

Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Equal Opportunity Employer

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.

Centene is committed to helping people live healthier lives. We provide access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well and be well.