Manager, Operations

Conectiv Supply Chain Solutions, Inc.; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Conectiv Supply Chain Solutions, Inc. in Memphis, TN, seeks a Manager of Operations to lead the Shipping department, ensuring timely, accurate, and secure delivery of products.

You will drive shipping strategy, manage a team of supervisors and hourly staff, and uphold safety, quality, and customer satisfaction. The role requires 2+ years in warehouse/shipping and 1 year in leadership, strong analytical and organizational skills, and experience with shipping software.

Qualifications

• HS Diploma/GED AA/AS BA/BS MBA/MS PHD or equivalent combination of education and experience
• Minimum 2 years experience in warehouse/shipping facility and 1 year in a leadership role
• Working knowledge of shipping software; experience building relationships with internal and external stakeholders

Responsibilities

• Oversee shipping processes and staff in the Fulfillment Center
• Plan and implement overall shipping strategy
• Set, prepare, and present shipping KPI’s
• Ensure safety, quality, productivity, and customer experience in the department
• Mentor and develop salaried Supervisors; lead performance reviews
• Identify shipping issues and implement timely solutions
• Drive process improvements to support growth

Skills

Analytical Thinking

Organizational/Time Management

Interpersonal Skills

Decision Making

Education

HS Diploma/GED AA/AS BA/BS MBA/MS PHD

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manager, Operations

USA - TN - Memphis, 5140 Memphis Oaks, Memphis, TN, US

2 days ago Requisition ID: 1271

At Conectiv Supply Chain Solutions (SCS), we specialize in delivering seamless, end-to-end supply chain solutions that propel your business forward. With a strong presence in Guadalajara, Nashville, Memphis, Poland, Australia, Mexicali and Rugby, our global capabilities allow us to execute third-party logistics (3PL) solutions with precision and efficiency. We leverage decades of proven expertise to tailor and scale solutions that meet the unique needs of your business, ensuring streamlined operations and exceptional customer satisfaction. Our journey began in the optical disc manufacturing industry, where we honed our skills in precision manufacturing, packaging, and distribution. As the market evolved, so did we. Today, Conectiv is at the forefront of logistics innovation, offering cutting‑edge warehousing and transportation solutions that integrate advanced automation and flexible operations. Our team of skilled experts is dedicated to redefining industry standards and pushing the boundaries of what’s possible in supply chain management. From warehousing and fulfillment to complex project management and returns handling, we can provide comprehensive solutions that drive growth and efficiency for your business.

In addition, SCS has successfully optimized its injection molding business and supply chain services by implementing a clear diversification strategy including establishing Vinyl production manufacturing, packaging and distribution in North America as well as expanding and delivering high‑impact commercial print solutions.

Mission : Leveraging on their diverse background and expertise, the Executive Leadership Team leads Conectiv’s ambition through engaging all Conectiv Teams across business units and geographies through a journey of innovation, operational excellence, and inclusion. We are dedicated to seamlessly link our clients with their customers and end consumers through a versatile range of manufacturing, distribution, and logistics solutions.

At Conectiv, we believe our growth and innovation will be enhanced with diversity. Therefore, as we expand our realm of possibilities, we are committed to an equitable and inclusive culture that reflects the dynamic world around us. We are continuing to build and maintain working environments where each employee is comfortable being their authentic self and feels respected for who they are. We know great things happen when teams from different backgrounds, geographies, cultures, and human experiences collaborate as such, we’ve engaged employees globally across various departments and positions in organizational committees aimed at propelling the company forward. Three examples of this are our Women’s Leadership Network, Business Ethics Panel, and Communication and Recognition Strategy committees. Check us out at https://www.conectiv-scs.com/ .

Position Summary

Shipping Manager is responsible for overseeing both processes and people in the Shipping department to ensure timely, accurate and secure shipping and distribution of product to our customers.

Essential Functions:

• Responsible for various tasks such as packaging, verifying content for shipping, leading, and managing staff
• Plan and implement overall shipping strategy
• Set, prepare, and present shipping KPI’s
• Full ownership of safety, quality, productivity, and customer experience in the department
• Strategic planning and forecasting, performance assessments, complex problem solving, labor balancing, and daily/weekly/monthly staffing determination
• Mentor, train, and develop salaried Supervisors for career progression
• Develop and share best practices across the shifts and network
• Identify shipping issues and implement solutions in a timely manner
• Proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline‑driven environment.

Analytical Thinking

Organizational/Time Management

Interpersonal Skills

Decision Making

Required Education and Experience

HS Diploma/GED AA/AS BA/BS MBA/MS PHD

or equivalent combination of education and experience

• Minimum 2-year experience in warehouse/shipping facility and 1 year in a leadership role

Additional Eligibility Qualifications

• Working knowledge of shipping software to handle shipping activities
• Experience building and maintaining professional relationships with relevant internal and external stakeholders.

Supervisory Responsibility

• Lead and manage a team of salaried supervisors (2-5 frontline Supervisors depending on location) and 100-300 hourly associates within the Fulfillment Center
• This job operates in a warehouse floor environment. This role routinely uses standard office equipment such as desktop computers, phones, photocopiers, fax machines, and filing cabinet s .

Physical Demands

The physical de mands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Travel

Travel is expected for this position Yes No

Other Duties

Please note this Job Profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities may change at any time with or without notice

CONECTIV IS AN EQUAL OPPORTUNITY EMPLOYER

Conectiv complies with all Federal, State and Local law prohibiting discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state or local law