Manager, Operations

DP World; Carlisle (Cumberland County); On-site; USD 90,000 - 120,000; Full time

Job summary

DP World in Carlisle, PA is seeking a strategic Operations Manager to lead site performance and drive continuous improvement in a fast-paced distribution environment.

You will oversee daily operations, optimize workflows, and manage key performance metrics while ensuring safety, on-time production, and customer satisfaction. You will lead supervisors and collaborate across functions to resolve operational challenges and deliver measurable results.

Qualifications

• Bachelor’s degree in business, engineering, or related field preferred.
• Progressive experience in operational and plant management, preferably in automotive or logistics.
• Ability to read, analyze, and interpret complex documents; strong communication skills.
• Strong PC skills including email, records, databases, word processing, and spreadsheets.

Responsibilities

• Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer.
• Interface with customer to ensure smooth scheduling and maximize schedule adherence; provides input on local conditions and staffing needs.
• Enact contingency plans as needed; escalate and direct activities during system problems and other disruptions.
• Review ongoing performance results to targets and take corrective measures with authorization.
• Provide effective leadership to Warehouse Managers and/or team, enforcing company standards.
• Other duties as assigned.

Skills

Operations management

Leadership

Workflow optimization

Performance metrics

Strategic planning

Communication

Problem solving

Data analysis

Cross-functional collaboration

Safety awareness

Education

Bachelor’s degree in business, engineering, or related field

Tools

Office software (Word, Excel, Outlook)

Job description

DP World in Carlisle, PA is looking for a strategic, results-driven Operations Manager to lead site performance and help take our operation to the next level.

In this role, you'll oversee daily operations, optimize workflows, manage key performance metrics, and ensure production runs safely, efficiently, and on schedule. You'll lead supervisors, collaborate with cross-functional teams, solve operational challenges, and deliver results that exceed customer expectations.

If you're passionate about building high-performing teams, improving processes, and driving continuous improvement in a fast-paced distribution environment, this is your opportunity to make a lasting impact.

About The Role

How you will contribute

• Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer.
• Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases.
• Enact contingency plans as needed; escalation and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, elevate issues to local and senior management, and participate in post‑mortem analysis of problems providing input for future process improvements.
• Review ongoing performance results to targets. Take corrective measures with authorization, elevate as needed
• Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model.
• Other duties as assigned.

Your Key Qualifications

• Bachelor’s degree in business, engineering, or related field preferred.
• Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry.
• Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing the world, and together we can change what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW