Manager, Operational System Support

Dsv Air & Sea SAU; Henderson, Northern (NV, KY); Hybrid; USD 90,000 - 97,000; Full time

Job summary

DSV is seeking a versatile Power Platform professional to govern, analyze, develop Power Apps, and automate workflows across the organization. The role focuses on Power BI governance, data analysis, Power Apps development, and Power Automate automation to deliver secure, efficient business solutions.

Responsibilities include defining governance standards, auditing usage, building dashboards, developing apps, and automating processes while ensuring data quality, compliance, and user-friendly

Qualifications

• Bachelor's degree in business, law, or a related field preferred.
• Minimum of 5+ years of experience.
• Analytical thinking and attention to detail; strong stakeholder collaboration.

Responsibilities

• Power BI Governance: define roles, governance frameworks, data access policies, data quality standards, audits, and documentation.
• Power BI Data Analysis: identify data sources, transform and model data, design dashboards and reports, optimize performance.
• Power Apps Development: design and build apps, integrate with data sources, ensure mobile-friendly UX, gather user feedback.
• Data Automation (Power Automate): identify repetitive tasks, create automated workflows, set up data refresh and scheduling, implement error handling.
• Provide user documentation and training; maintain governance documentation; act as governance contact.
• Collaborate with stakeholders to deliver secure, efficient, and user-centric business solutions.

Skills

Power BI governance

Data analysis

Power Apps development

Workflow automation

Education

Bachelor's degree in business, law, or related field

Tools

Power BI

Power Apps

Power Automate

SharePoint

Dataverse

SQL

Job description

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visitdsv.com and follow us onLinkedInandFacebook.

Division:Solutions
Job Posting Title: Manager, Operational System Support
Time Type: Full Time

Summary

A versatile and detail-oriented Power Platform professional to manage governance, analytics, application development, and automation across the organization. This role combines Power BI governance, data analysis, Power Apps development, and workflow automation to deliver secure, efficient, and user-centric business solutions.

Duties and Responsibilities

Power BI Governance

Define and enforce roles, responsibilities, and governance frameworks for Power BI usage

Develop and maintain data access policies aligned with organizational and regulatory requirements

Establish and uphold standards for data quality, security, and consistency

Conduct regular audits of Power BI usage, reports, and datasets

Ensure compliance with data regulations and internal policies

Maintain clear and up-to-date documentation of governance processes and standards

Lead training sessions and workshops to promote best practices among users

Provide accessible resources, guidelines, and documentation for stakeholders

Act as a point of contact for governance-related queries and support

Power BI Data Analysis

Identify and connect to relevant data sources across the organization

Clean, transform, and prepare data for analysis using Power Query and DAX

Integrate and model data from multiple sources for unified reporting

Design and develop interactive dashboards and reports

Apply best practices in data visualization for clarity and usability

Monitor report performance and analyze user engagement metrics

Gather user feedback and implement improvements to reporting solutions

Optimize data models and queries for performance and scalability

Power Apps Development

Design and build custom business applications using Power Apps

Integrate Power Apps with various data sources (SharePoint, Dataverse, SQL, APIs)

Ensure applications are mobile-friendly, responsive, and user-centric

Gather user feedback and continuously enhance application functionality

Conduct usability testing to improve user experience

Implement new features based on evolving business requirements

Maintain, update, and enhance existing applications

Troubleshoot and resolve application issues efficiently

Create and deliver user documentation and training materials

Data Automation (Power Automate)

Identify repetitive and manual tasks suitable for automation

Analyze and optimize existing workflows for efficiency improvements

Develop automated workflows using Power Automate

Configure automated data refresh and scheduling processes

Implement robust error handling, alerts, and notification mechanisms

Monitor and track automation performance and reliability

Continuously refine and improve automation processes

Document automation workflows for transparency and future reference

Educational background / Work experience

Bachelor's degree in business, law, or a related field is preferred.

Minimum of 5+ years of experience

Analytical thinking and attention to detail

Strong stakeholder collaboration

User-focused design mindset

Continuous improvement and innovation

Ability to manage multiple Power Platform components

Preferred Qualifications

Strong experience with Power BI, Power Apps, and Power Automate (Power Platform)

Proficiency in data modeling, DAX, and Power Query

Experience with data integration and multiple data sources

Understanding of data governance, security, and compliance principles

Knowledge of workflow automation and process optimization

Strong problem-solving and analytical skills

Excellent communication, documentation, and training abilities

For this position, the expected base pay range is $90,000 - $97,000. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.