Senior Business Analyst

DSV Road GmbH; Northern (KY); Hybrid; USD 85,000 - 90,000; Full time

Job summary

DSV is seeking a Senior Business Analyst to join a team that generates insights guiding operational strategy. You will gather customer insights, mine data, make recommendations, and help senior leaders make key business decisions.

This role partners with operations to shape structure and support the business. The ideal candidate has 5+ years in warehouse or distribution operations with logistics focus, strong SQL and data visualization skills, and the ability to work across multiple teams in a

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 5+ years’ experience in Warehouse or Distribution Operations with emphasis in Logistics, Supply Chain Management, Business, or Sales and Marketing.
• Proficient in data analysis and reporting tools.

Responsibilities

• Uncover trends and correlations to develop insights for operational decisions.
• Apply data mining, quantitative analysis, and statistical models to understand customer interactions.
• Develop and maintain performance metrics, reports, and dashboards for management.
• Collaborate across the organization to implement enterprise-wide data solutions.
• Support business reviews for strategic clients with data-driven insights.
• Analyze and document client requirements and IT solutions across functions.
• Communicate findings effectively to leadership and stakeholders.

Skills

BigQuery

SQL

Data Studio

Google Sheets

Google Slides

Apps Script

AppSheet

Gemini

Excel

Education

Bachelor's degree

Advanced degree preferred

Tools

BigQuery

SQL

Data Studio

Google Sheets

Google Slides

Apps Script

AppSheet

Gemini

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Projects / Special Projects / Business Support

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Location: This position is remote with travel required and can be located anywhere in the US near a DSV site this team is responsible for.

Division:Solutions
Job Posting Title: Senior Business Analyst
Time Type: Full Time

POSITION SUMMARY

The Sr/Business Analyst will join a team to generate insights that will guide our operational strategy and day-to-day execution. The Sr/Business Analyst role will be gathering customer insights, mining data, making recommendations, and helping senior leaders make key business decisions. This position will work closely with the operations team to shape the structure and support the business.

This position requires high judgment, excellent analytical abilities, a creative mind to invent solutions to improve customer delivery experience; it also offers broad exposure to various business, financial, and technical teams across DSV.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Uncover trends and correlations to develop insights that can materially improve our operational decisions.
• Apply data mining, quantitative analysis, and statistical models to understand how our customers interact with us and identify the best way to improve the customer experience and meet our goals.
• Collaborate and partner across the organization to develop best practices for your function and advocate for improvements in enterprise-wide tools.
• Own the design, development, and maintenance of ongoing performance metrics, reports, analyses, dashboards, etc. to drive key business decisions.
• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
• Work closely with Management on important issues and projects.
• Assess and document existing business procedures. Develop recommendations for new methods / procedures, implementation plans, schedules and written reports for management to evaluate.
• Maintain recordkeeping database and produce reports.
• Review reports and recommend productivity and efficiency improvements.
• Research and analyze other comparable organizations / operation.
• Support Business reviews for strategic client by developing and presenting materials to illustrate DSV’s performance and value creation.
• Analyze business cases and existing data to identify new cost savings initiatives to develop in to case studies for presentation to client.
• Develop client relationship management skills via involvement in implementation support, AQP meetings, Deep Dives, Business Reviews, etc.
• Responsible for the design, development and implementation of IT solutions across functions.
• Work closely with business leaders and clients to analyze and document client requirements and develop and implement best practice, consistent, standardized IT Solutions.
• Other duties as assigned.

REQUIRED SKILLS & COMPETENCIES

Education and/or Experience

• Bachelor's degree required, advanced degree preferred
• 5+ years’ experience in Warehouse or Distribution Operationspreferred with emphasis in Logistics or Supply Chain Management, Business, or Sales and Marketing.

SKILLS, KNOWLEDGE AND ABILITIES

• Employees must possess excellent computer skills but not limited to MS Office Suite (including Excel pivot tables and formulas), Windows, or Visio.
• English (Reading, Writing, and Verbal).
• Ability to handle basic statistical control methods.

Other Skills

Accountability

• Willingness to take personal responsibility for actions and the delivery of results
• Ability to adhere to standards
• Internally motivated and works well under pressure

Quality

• Strong problem solving and decision-making skills
• Ability to follow proper communication channels to initiate action
• Ability to effectively manage own time, multi-task, and prioritize for optimal output
• Continually seeking process improvement and innovation
• Impeccable attention to detail, passion for processes and systems.

Technical

• Ability to learn new systems and tools quickly
• Excellent analytical skills
• Big Query, ability to write advanced SQL queries
• Ability to clean and validate data
• Data Studio, gSheets, gSlides, Apps Script, AppSheet, and Gemini.
• Ability to implement and validate corrective and preventative actions

Communication

• Excellent verbal and written communication skills, strong interpersonal skills, ability to coordinate and motivate self and others.
• Willing to ask questions to gain a better understanding of requirements and develop continuous improvement ideas.
• Comfortable communicating with individuals throughout all levels of the organization.
• Demonstrated ability to work in a matrix environment. Must work well across multiple units across the company.

Business Understanding

• Understanding of the company’s business strategy, vision and operations as well as regional working relationships.
• Ability to gain knowledge and understanding of Client specific strategic objectives

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee rarely is exposed to cold, warm, hot humidity weather conditions, fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

For this position, the expected base pay range is $85,000.00 – $90,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.