Manager on Duty

Goldfish-Swim-School; Flanders (NJ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Bonus based on performance

Paid time off

Training & development

Dental insurance

Employee discounts

Competitive salary

Job summary

Goldfish Swim School is seeking a Manager on Duty to oversee daily operations at our Livingston and Springfield locations. You will lead scheduling, coaching, and safety initiatives, ensuring high-quality swim instruction and member satisfaction.

The role requires a Bachelor's Degree and 2 years of coordinating, training, and supervising, plus strong customer service and communication skills. We offer competitive compensation and opportunities for advancement.

Qualifications

• Bachelor's degree required or equivalent
• 2+ years coordinating, training, and supervising
• Customer service, relationship building, and sales experience preferred
• 1 year aquatics experience preferred (lifeguarding/coaching)
• Strong organization and training skills
• Ability to multi-task and manage multiple situations

Responsibilities

• Direct daily operations to ensure the school runs per GSS standards
• Lead and mentor staff through coaching and training
• Oversee opening/closing, scheduling, and safety procedures
• Ensure high productivity and employee satisfaction during swim lessons
• Maintain communication between GM and team and support EAP implementation

Skills

Leadership

Customer service

Training

Organization

Multi-tasking

Communication

Education

Bachelor's Degree

Tools

The WAVE

iCP

Salesforce

LMS

Job description

Benefits

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• 401(k)


• Bonus based on performance


• Competitive salary


• Dental insurance


• Employee discounts

Saving lives, making waves, and paving the way for your career.

We are looking for a Manager on Duty to be part of our growing Goldfish Swim School Livingston and Springfield locations. We are seeking a self starter who is motivated to grow and succeed!

Very competitive compensation based on experience.

Qualifications

• Bachelor's Degree


• 2 year experience in coordinating, training, and supervising.


• Customer service, relationship building, and sales experience experience preferred


• 1 year aquatics experience preferred - Lifeguarding, coaching, teaching, and/or supervising


• Strong organization, computer, and training skills


• The ability to multi-task and effectively manage multiple situations at once


• Able to sustain a high level of energy in the most positive manner

Requirements

1. Exceptional organization skills


2. The ability to communicate and connect with employees and customers to build trust and genuine relationships.


3. Ownership and initiative to solve problems and make recommendations


4. Shows the ability to make sound objective decisions based on facts, logic, and good judgement in a timely manner.


5. Results driven, with an infinite mindset


6. Has intrinsic motivation to succeed and to lead the team in succeeding.


7. Sharp attention to detail and ability to incoporate multitasking in oversight.


8. Positive, up beat attitude that focuses on producing results through coaching, not driving.

Benefits

• 401(k)


• Health & Dental insurance


• Paid time off


• Bonus opportunities

Hourly Rate: $21

Duties and Responsibilities include the following

1. As a lead, directs and controls the daily operations, ensuring the school is running according to GSS standards.


2. Assists both departments in managing the day to day operations by: upholding Values & Standards, ensuring policies, procedures, and systems are consistent, organizing & delegating, and provides support through mentoring and training.


3. Assists both departments in leading by contributing to the following: initiatives, goals, elevation & change, troubleshooting, momentum & traction, cooperation & commitment, and empowering the team.


4. Demonstrates continued growth in Leadership Development.


5. Lead the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction during swim lessons.


6. Provides disciplinary action when necessary and/or direct team members to management.


7. Attends and assists all In-Services, Workshops, and L10 Meetings.


8. Proficient in all technology platforms (The WAVE) to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions. The WAVE consists of iCP, Salesforce, and LMS.


9. Proficient in the Visual Curriculum Book.


10. Maintains a streamline communication system between the GM and team.


11. Oversees the opening and closing process.


12. Able to troubleshoot the pump room for safety.


13. Participates in teaching, deck supervising, and sales & Service maintain proficiency in all skill sets.


14. Assists in the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.


15. Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

At Goldfish Swim School we are not just team, we are a family!