Manager of Workforce Training & Pathways, Harvard Ed Portal

Harvard University; Massachusetts; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision insurance

Retirement plans with university or 6%

Tuition assistance and reimbursement

Commuter benefits

Job summary

Harvard University seeks a Program Developer for the Ed Portal Workforce Development programs in Allston-Brighton and Cambridge. The role focuses on developing and delivering Professional Workforce Ready (PWR) and Pathways curricula for diverse adult learners, aligning training with regional opportunities in biotech, life sciences, healthcare, IT, and green jobs.

You will coordinate with employer partners, provide direct case management to participants, and collaborate with Harvard and community

Qualifications

• Bachelor’s degree and strong communication skills required.
• Proven ability in project planning and program management.
• Knowledge of current workforce trends and regional opportunities.
• Experience building relationships with stakeholders in a community program setting.

Responsibilities

• Support development and delivery of PWR, Pathways, and related programs and curricula.
• Deliver trainings that are culturally and developmentally appropriate for diverse adult learners.
• Maintain knowledge of workforce trends and regional opportunities.
• Create Pathway Programs across biotech, healthcare, IT, and green jobs.
• Provide direct case management to trainees to improve retention and credential attainment.
• Maintain communication with employer partners, internship hosts, volunteers, and external partners.

Skills

Verbal communication

Written communication

Project planning

Stakeholder management

Bi-lingual

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard University Central Administration?

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Job Summary

The Harvard Ed Portal is a collaborative partnership between Harvard University, the City of Boston, the Harvard Allston Task Force, and the Allston-Brighton community. The Ed Portal is the Allston-Brighton community’s front door to Harvard’s educational resources (virtual and in person) in arts, wellness, and workforce and economic development. The Harvard Ed Portal’s Workforce Development Program focuses on supporting unemployed and underemployed Allston Brighton and Cambridge community members in their career explorations and searches.

The Harvard Ed Portal Professional Workforce Ready (PWR) and Pathways Programs focus on assisting individuals in Allston Brighton and Cambridge in entering in-demand careers in industries with well-paying opportunities that offer pathways for growth at multiple entry points. Cambridge, Allston, and Brighton are hubs for STEM, including Healthcare and the Life Sciences industry. However, the Greater Boston area is rich with future-focused and climate-resistant industries that also provide excellent opportunities for professionals with various levels of education and training through credentials. The PWR Program, prepares adult learners with the professional skills to succeed in any 21st century career environment.

Job-Specific Responsibilities

Program Development and Delivery

• Support the development of and manage the delivery of Professional Workforce Ready (PWR), Pathways, and related programs and curricula

• Develop and oversee the delivery of culturally and developmentally appropriate professional and technical skills trainings for diverse cohorts of adult learners

• Maintain a current knowledge and awareness of workforce and economic trends and forecasts and a to-date understanding of career opportunities available within our region.

• Create and deliver Pathway Programs including but not limited to: biotech/life sciences; healthcare; architecture, engineering, & construction; IT, technology & innovation; green/climate sustainable jobs; and other industries with broad, well-paying, growth opportunities.

• Provide direct case management to individual cohort participants (trainees/interns) to mitigate attrition due to social and economic barriers and increase persistence and success in program completion and credential attainment

• Maintain consistent communication with employer partners, internship hosts, volunteers, contractors, and external partners throughout program planning and execution to provide support, ensure a positive collaborative experience and offer proactive troubleshooting

Partnership Management

• Communicate with local workforce and adult ed partners to increase awareness of PWR, and Pathways programming and share information about connected training opportunities

• Plan and publicize a clear schedule for internal training programs, PWR and Pathways opportunities, including application cycles, qualifications, topics and industries

• Develop a referral processand network of nonprofit, adult ed, workforce, and employer partners to recruit diverse qualified participants from Allston, Brighton, & Cambridge

• Steward strong relationships with existing local anchor employers and develop and maintain relationships with new employer partners, training program providers, and workforce development boards

• Develop and steward strong relationships with internal Harvard partners and external partners providing training, credentialing, or employment opportunitiesfor Allston, Brighton, and Cambridge residents

• Represent the Workforce and Economic Development team at relevant events, meetings, and on committees related to career training and pathways programs, biotech/life sciences; architecture, engineering, & construction; IT, technology & innovation; green/climate sustainable jobs; etc.

Marketing and Outreach

• In collaboration with HPAC marketing team, create advertising and marketing campaigns for new and updated career pathways and training programs

• Create, maintain, and leverage a database of program partners and supporters for outreach, referrals, recruitment, and program delivery, curriculum development, and Pathways Program sessions

Basic Qualifications

• Bachelor’s degree required.

• 3 years’ minimum relevant experience.

• Excellent verbal and written communication skills.

• Demonstrated success in project planning and program management.

• Demonstrated knowledge of current workforce trends and regional employment opportunities.

• Proven track record for developing professional, working relationships with various stakeholders in a community program setting.

Additional Qualifications and Skills

• Preference for prior experience in adult education, career training program design, delivery, and evaluation, or presentation and facilitation of adult-facing workforce development programs

• Bi-lingual a plus.

• Experience with small business development initiatives and understanding of entrepreneurial economy

• Strong research and analytical skills; ability to effectively organize and display data.

• Proficiency with Microsoft Office (Word, Excel, and PowerPoint) and Outlook.

• Ability to collaborate closely with internal team members toward programmatic, site-based, departmental, and larger university initiatives and goals.

• Professional experience career coaching adults with diverse levels of educational attainment, career experience, ages, industry interests, abilities, and across other lines of difference

• Position requires some evening and weekend hours.

Please include a cover letter as a part of your application to help us better understand your qualifications and background. This can provide valuable insight into your experience and interest in the role.

• Orientation and Review Period: 3 months
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity, Education

Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 056. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.