Manager of Technical Service, Ruminant Animal Health

Novonesis; New York (NY); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

HSA option

Tuition reimbursement

Employee assistance program

Vacation time

Job summary

Novonesis is seeking a Manager of Technical Service for Ruminant Animal Health to lead the North American Technical Service team, directing scientific support across probiotics, enzymes, feed additives, and silage solutions. You will collaborate with Commercial, Marketing, R&D, Regulatory, and Innovation groups to translate science into customer value and business growth.

You will mentor specialists, shape the NA strategy, and engage with producers, veterinarians, nutritionists, consultants, and

Qualifications

• PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or a related field.
• Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.
• Minimum 5 years of direct leadership experience, including coaching and developing technical professionals.
• Strong understanding of dairy and/or beef production systems.
• Demonstrated success partnering with commercial organizations to deliver customer value.
• Excellent communication, presentation, and stakeholder management skills.
• Customer focus and relationship building.
• Scientific rigor and analytical thinking.
• Collaboration and stakeholder management.
• Experience managing technical research programs and field trials.
• Strong background in trial design, execution, and statistical analysis.
• Established industry network among nutritionists, veterinarians, consultants, and producers.
• Passion for advancing animal health, nutrition, and sustainability through science-based innovation.

Responsibilities

• Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.
• Develop and execute the North American technical service strategy for ruminant solutions.
• Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.
• Provide executive-level technical support for strategic customer opportunities and complex technical challenges.
• Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.
• Support product launches, technical positioning, customer education, and scientific communications.
• Oversee technical trials, field validation programs, and research collaborations.
• Monitor industry trends, emerging technologies, and evolving customer needs.
• Represent Novonesis at industry conferences, customer events, and professional associations.

Skills

Team leadership

Executive communication

Stakeholder management

Strategic thinking

Scientific rigor

Education

PhD/DVM or equivalente

Job description

Join

Novonesis

and help shape the future of animal agriculture through innovative biological solutions that improve animal performance, producer profitability, and sustainability. As

Manager of

Technical Service, Ruminant Animal Health

you will lead a team of highly qualified technical specialists supporting our North American dairy, beef, and forage businesses while partnering across Commercial, Marketing, R&D, Regulatory, and Innovation functions.

This is a high-impact leadership opportunity to influence technical strategy, develop talent, strengthen customer relationships, and help bring science-based solutions to producers across North America. The role combines people leadership, customer engagement, and scientific expertise to drive business growth and customer success.As

Manager of

Technical Service

you will lead the North American Ruminant Technical Service team and ensure the successful delivery of technical expertise across our probiotic, enzyme, feed additive, and silage solutions portfolio. You will serve as a trusted advisor to customers, industry influencers, and internal stakeholders while translating science into measurable customer value.

Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.Develop and execute the North American technical service strategy for ruminant solutions.Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.Provide executive-level technical support for strategic customer opportunities and complex technical challenges.Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.Support product launches, technical positioning, customer education, and scientific communications.Oversee technical trials, field validation programs, and research collaborations.Monitor industry trends, emerging technologies, and evolving customer needs.Represent Novonesis at industry conferences, customer events, and professional associations.

PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or a related field.

Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.

Minimum 5 years of direct leadership experience, including coaching and developing technical professionals.

Strong understanding of dairy and/or beef production systems.

Demonstrated success partnering with commercial organizations to deliver customer value.

Excellent communication, presentation, and stakeholder management skills.Customer focus and relationship buildingScientific rigor and analytical thinkingCollaboration and stakeholder managementExperience managing technical research programs and field trialsStrong background in trial design, execution, and statistical analysisEstablished industry network among nutritionists, veterinarians, consultants, and producersPassion for advancing animal health, nutrition, and sustainability through science-based innovation.

Shape technical strategy and influence the future of animal health, nutrition, and sustainability.Collaborate with leading customers, researchers, and internal experts across functions and regions.Contribute to innovative biological solutions that help producers succeed while supporting a more sustainable food system.Work in a collaborative environment that values curiosity, inclusion, and professional development.

Travel:

Up to 50% domestic travel with occasional international travel, including customer visits, industry conferences, technical meetings, and field engagements.Flexibility to support customers and business needs across multiple time zones.

USD $140,000 – $190,000 + 15% target bonus~Minimum of 3 weeks of vacation plus 12 holidays and 2 weeks of Wellness Time~ Health, Dental, Vision & Life insurance~ Healthcare savings account option~ Employee assistance program~ Tuition reimbursement~

Application Deadline:

Location:

Remote*

In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. And with biosolutions, the possibilities for transformation are endless. We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.