Manager of Software Support

Tyler Technologies, Inc.; Lakewood (CO); Hybrid; USD 133,000; Full time

Job summary

An established industry player seeks a Manager of Software Support to lead the development and maintenance of legacy applications. In this dynamic role, you will be responsible for supporting application migration, designing automated monitors, and managing AWS environments. This position allows for remote work three days a week, providing flexibility while you contribute to innovative projects. Join a company that values its team members and fosters an environment of growth and creativity. If you're passionate about technology and looking to make a significant impact, this opportunity is perfect for you.

Benefits

Health insurance

Retirement plan

Flexible working hours

Remote work options

Professional development opportunities

Qualifications

• Master's degree or equivalent with 4 years of relevant experience.
• Bachelor's degree or equivalent with 7 years of relevant experience.

Responsibilities

• Design, develop, and support legacy applications for functionality and security.
• Manage AWS environments and support application migration.

Skills

Full software development lifecycle

PHP web-based applications

Full-stack development with Java and Spring Framework

User interface component development (HTML, Ajax, CSS, JavaScript)

Oracle and MySQL databases

ISO 8583 and card processing systems

AWS and Oracle Cloud infrastructure

Windows and Linux operating systems

Security standards (PCI, OWASP, SOC)

Education

Master’s degree in Computer Science or related discipline

Bachelor’s Degree in Computer Science or related field

Tools

Oracle Cloud Infrastructure

Amazon Web Services (AWS)

Job description

Tyler Technologies, Inc. is looking for a Manager of Software Support in North Logan, UT at 3065 North 200 West, Suite 200, North Logan, UT 84241.

Please send resume to Attn: HR, Tyler Technologies, 3065 North 200 West, Suite 200, North Logan, Utah 84241 or apply here: https://www.tylertech.com/careers/job-openings. Please refer to #UGC24 in your cover letter.

Manager of Software Support

Job duties include:

1. Design, develop, maintain, and support multiple legacy applications for functionality, security, and end-of-life procedures based on requirements from the product and operation teams.
2. Support migration of company applications from the on-premises Windows infrastructure and Oracle Cloud Linux infrastructure, resolve all application-related issues, and provide support for application maintenance and deployment activity.
3. Design and develop automated monitors and processor simulators in accordance with product team requirements.
4. Analyze and architect Oracle Cloud Infrastructure’s API Gateway and other cloud functionalities.
5. Design and develop alternative integration services for acquiring and instant bank transfer vaulting, and Interactive Voice Response (IVR) flows and integrations.
6. Manage Amazon Web Services (AWS) environments.
7. Produce ad-hoc reports and data retrieval from logs and databases.
8. Design and develop internal web-based applications and the company’s card studio application.
9. Conduct production incident troubleshooting, analysis, and migration.
10. Perform reverse engineering and update aged applications using decompilers to retrieve source code from the binary and make code changes to resolve any incompatibilities.
11. Coordinate and communicate with customers on product integration, support, and advanced troubleshooting.

The position allows remote work three days per week and reports to the company office at 3065 North 200 West, Suite 200, North Logan, Utah 84241.

Applicants must have a Master’s degree in Computer Science, Computer Applications, Computer Information Systems, or a related discipline, or a foreign equivalent and 4 years of experience as a Software Consultant, Technical Expert, Director of Software Engineering, or a related position in which relevant skills acquired (or a Bachelor’s Degree in Computer Science, Computer Applications, Computer Information Systems, or closely related field, or foreign equivalent and 7 years of experience), plus some experience in each of the following:

1. Full software development lifecycle;
2. PHP web-based applications;
3. Full-stack development with Java and Spring Framework;
4. User interface component development using HTML, Ajax, CSS, and JavaScript;
5. Oracle and MySQL databases, including database design and SQL queries;
6. ISO 8583 and card processing systems, rules, and regulations;
7. On-premises, AWS, and Oracle Cloud infrastructure;
8. Windows and Linux operating system environments;
9. Security standards in design and development, including PCI, OWASP, and SOC.

Salary: $132,333/yr. Must have proof of legal authority to work in the US.

Location

North Logan, Utah

Requisition Number: 2025-6061

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008.

Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

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