Manager of Security Operations (MSP)

DigaCore Technology Consulting; Lakewood Township (NJ); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Real career growth

Autonomy to own projects

Collaborative culture

Paid certifications, ongoing training,

Top Workplaces 2026

Job summary

Digacore is seeking a Security Operations Manager to lead our Security team and oversee service delivery for clients. You will guide incidents, develop staff, and shape security offerings while collaborating with account teams to identify improvements and strategic recommendations.

You will partner with leadership to advance security maturity, implement best practices, and ensure compliance with HIPAA, SOC 2, and cyber insurance requirements.

Qualifications

• 5+ years of cybersecurity experience in MSP/MSSP or regulated environments.
• 2+ years of leadership/management experience.
• Strong knowledge of Microsoft security technologies and incident response.
• Experience with risk assessments and compliance initiatives (HIPAA, SOC 2).
• Excellent communication and documentation habits.

Responsibilities

• Lead, mentor, and develop Security Analysts through coaching, career development, and performance management.
• Manage team priorities, workload distribution, and accountability to ensure high-quality service delivery.
• Oversee security alerts, escalations, investigations, and incident response activities.
• Serve as the primary escalation point for complex security incidents and high-risk situations.
• Drive root cause analysis and continuous improvement efforts following security events.
• Conduct security assessments and help clients identify opportunities to reduce risk and improve security posture.
• Advise clients on cybersecurity best practices, compliance requirements, and security strategy.
• Support compliance initiatives including HIPAA, SOC 2, cyber insurance requirements, and related frameworks.
• Partner with Account Managers and leadership to identify security improvement opportunities and strategic recommendations.
• Own and optimize security platforms including Defender, Entra ID, Huntress, email security, vulnerability management, and related tools.
• Improve security processes, documentation standards, reporting, and operational efficiency.
• Help evolve and expand Digacore's security services as client needs and threats continue to change.

Skills

Leadership

Cybersecurity

Incident response

Risk assessments

Security compliance

Communication

Documentation

Tools

Microsoft Defender

Entra ID

Huntress

Email security

Vulnerability management

Job description

Security Operations Manager

Why Digacore?

We’re a fast-paced, people-first MSP with:

• Real career growth
• Autonomy to own projects and make decisions
• A collaborative culture (we back each other up, no egos)
• Paid certifications, ongoing training, and leadership that invests in your success
• Recognized as one of New Jersey’s Top Workplaces for 2026

About the Role

The Security Operations Manager is responsible for leading Digacore’s Security team, overseeing security service delivery, and helping clients strengthen their security posture. This role combines people leadership, security operations, client advisory, compliance support, and continuous improvement of our security offerings.

You’ll serve as both a technical leader and strategic partner—ensuring security services are delivered effectively, incidents are managed appropriately, team members continue to grow, and clients receive practical guidance that reduces risk and improves security maturity.

What You’ll Do

• Lead, mentor, and develop Security Analysts through coaching, career development, and performance management
• Manage team priorities, workload distribution, and accountability to ensure high-quality service delivery
• Oversee security alerts, escalations, investigations, and incident response activities
• Serve as the primary escalation point for complex security incidents and high-risk situations
• Drive root cause analysis and continuous improvement efforts following security events
• Conduct security assessments and help clients identify opportunities to reduce risk and improve security posture
• Advise clients on cybersecurity best practices, compliance requirements, and security strategy
• Support compliance initiatives including HIPAA, SOC 2, cyber insurance requirements, and related frameworks
• Partner with Account Managers and leadership to identify security improvement opportunities and strategic recommendations
• Own and optimize security platforms including Microsoft Defender, Entra ID, Huntress, email security, vulnerability management, and related tools
• Improve security processes, documentation standards, reporting, and operational efficiency
• Help evolve and expand Digacore's security services as client needs and threats continue to change

What You Bring

• 5+ years of cybersecurity experience in an MSP, MSSP, healthcare, regulated industry, or similar environment
• 2+ years of leadership, team lead, or management experience
• Strong understanding of Microsoft security technologies, identity management, endpoint security, and incident response
• Experience conducting risk assessments, security reviews, and compliance-related initiatives
• Familiarity with security frameworks and compliance standards such as HIPAA, SOC 2, and cyber insurance requirements
• Strong troubleshooting, analytical, and decision-making skills
• Excellent communication skills with the ability to explain security concepts to both technical and non-technical audiences
• Strong documentation habits and process-oriented mindset
• Ability to balance technical execution, client communication, and team leadership in a fast-paced environment

Preferred Qualifications

• Security+, CISSP, CISM, SC-200, SC-300, or similar cybersecurity certifications
• Experience leading security programs within an MSP or MSSP environment
• Experience with Microsoft Lighthouse, Sentinel, Defender XDR, or advanced security monitoring platforms