Manager of Security Operations & Information Systems

Thompson Street Capital Partners; Milwaukee (WI); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive benefits

Compensation package

Job summary

PKWARE, based in Milwaukee, WI, seeks a strategic Manager of Security Operations & Information Systems to lead cybersecurity operations, enterprise IT infrastructure, and security engineering. You will balance executive risk discussions with hands-on incident response and governance initiatives to ensure a secure, scalable tech environment.

Responsibilities include leading SOC and incident response, driving IT operations and cloud security, and mentoring high-performing security and IT teams.

Qualifications

• Bachelor’s degree required in a related field.
• 8+ years of cybersecurity or IT leadership experience.
• 5+ years of experience managing technical teams (security operations, infrastructure, or enterprise IT).
• Hands-on experience with incident response, threat detection, vulnerability management, SIEM, EDR/XDR, IAM, network security, and cloud security.
• Experience with Microsoft 365 and Azure security; strong cloud security operations.
• Ability to translate security risks into business impact and actionable recommendations for senior leadership.

Responsibilities

• Lead Security Operations leadership: drive SOC activities, threat detection, vulnerability management, incident response, and security metrics.
• Manage information security program: partner with Legal and Engineering for customer/vendor assessments; support SOC 2 and risk mitigation.
• Direct Information Systems & Enterprise IT leadership: oversee infrastructure, cloud, IAM, end-user computing, collaboration platforms, and network management.
• Oversee Cloud & Infrastructure Security: secure cloud/SaaS, architecture, identity governance, automation, monitoring, and Zero Trust.
• Lead and develop teams: mentor Security Operations and IT teams, manage budgets, vendors, succession planning, and professional development.

Skills

Security leadership

Executive communication

Strategic planning

Mentoring

Education

Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Engineering, or related field

Tools

SIEM

EDR/XDR

IAM

Cloud security

Microsoft 365

Azure security

Job description

PKWARE is seeking a strategic and hands-on Manager of Security Operations & Information Systems to lead the company's cybersecurity operations, enterprise IT infrastructure, and security engineering functions. This leader will be responsible for protecting PKWARE's corporate environment, cloud platforms, customer-facing systems, and information assets while ensuring a secure, reliable, and scalable technology environment that supports business growth.

The ideal candidate is equally comfortable discussing cyber risk with executive leadership, directing incident response activities, leading security operations and governance initiatives, and managing enterprise IT systems and teams.

As a member of the technology leadership team, this role will drive cyber resilience, operational excellence, compliance readiness, and continuous improvement across PKWARE's global technology environment.

Key Responsibilities:

Security Operations Leadership

• Maintain and execute PKWARE's Security Operations strategy and roadmap. Lead SOC activities, threat detection, vulnerability management, endpoint protection, and incident response. Direct cybersecurity response efforts, conduct post-incident reviews, and define security metrics.

Information Security Program Management

• Partner with Legal and Engineering teams in completing customer and vendor assessments. Support SOC 2 initiatives, risk assessments and mitigation strategies.

Information Systems & Enterprise IT Leadership

• Lead enterprise IT operations including infrastructure, cloud environments, identity and access management, end-user computing, collaboration platforms, and network management. Ensure reliability, disaster recovery, and service delivery.

Cloud & Infrastructure Security

• Secure cloud and SaaS platforms. Partner with DevOps and Engineering on secure architecture, identity governance, automation, monitoring, and Zero Trust initiatives.

Team Leadership & Development

• Build, mentor, and manage high-performing Security Operations and IT teams. Oversee budgets, vendors, succession planning, and professional development.

Required Qualifications:

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field.
• 8+ years of progressive cybersecurity, information security, or IT leadership experience.
• 5+ years of experience managing technical teams, including security operations, infrastructure, or enterprise IT functions.
• Hands-on experience with incident response, threat detection, vulnerability management, SIEM, EDR/XDR, IAM, network security, and cloud security.
• Experience with Microsoft 365, Azure security, identity management, and cloud security operations.
• Strong understanding of enterprise infrastructure, cloud platforms, SaaS environments, and business-critical IT systems.
• Experience supporting risk management, compliance readiness, customer security assessments, and executive-level security communications.
• Ability to translate technical security risks into business impact and actionable recommendations for senior leadership.

This is a hybrid role based in Milwaukee, WI. Candidates must be located in the Milwaukee area and able to work regularly from our Milwaukee office.

Preferred Qualifications:

• CISSP, CISM, GIAC, CCSP, CRISC, or similar professional certification.
• Experience working in SaaS organizations or technology companies with customer-facing security requirements.
• Familiarity with DevSecOps practices and secure software development environments.
• Experience supporting SOC 2, ISO 27001, or similar security and compliance frameworks.
• Experience leading or collaborating with distributed or global teams.

And just so you know…

PKWARE is located in Milwaukee, WI, and offers competitive benefits and compensation package.

PKWARE offers the only data discovery and protection solution that locates and secures sensitive data to minimize organizational risks and costs, regardless of device or environment. Our ultra-efficient, scalable software is simple to use on a broad range of data types and repositories, enabling precise, automated visibility and control of personal data, even in the fastest-moving, most complex IT environments. With more than 1,200 customers, including many of the world’s largest financial institutions, retailers, healthcare organizations, and government agencies, PKWARE continues to innovate as an award-winning global leader in data discovery, security, and compliance. To learn more, visit PKWARE.com.

PKWARE provides equal employment opportunity for all employees and applicants for employment without regard to race, sex, color, religion, national origin, ancestry, disability, marital status, veteran status, membership in the national guard, state defense force or any reserve component of the federal or state military forces, age, non-relevant arrest or conviction record, use or nonuse of lawful products off the company's premises during non-working hours, or other characteristic protected by law.