Manager of Sales Performance

Rippling; Plano (TX); Presencial; USD 90.000 - 150.000; Jornada completa

Descripción de la vacante

The Billingsley Collection seeks a Manager of Sales Performance to lead portfolio-wide leasing strategies and analyze performance gaps across properties. You’ll work with Regional Managers, Community Managers, Marketing, and onsite teams to improve conversion, occupancy, and prelease, while owning sales-focused technology and quality assurance for data and workflows.

You will report to the Director of Centralized Services and drive data-driven recommendations, field coaching, and measurable

Formación

• High school diploma required; bachelor’s degree preferred in business, marketing, property management, or related field.
• 5+ years multifamily leasing, sales, or property-management experience; 2+ years across multiple communities.
• Strong knowledge of leasing-funnel metrics, occupancy and prelease, CRM execution.
• Proficient in Microsoft Office; RealPage experience preferred; QA, implementation or vendor partnership a plus.

Responsabilidades

• Own portfolio leasing-performance scorecard and analyze traffic, tours, applications, leases and occupancy.
• Identify underperforming properties and lead sources; set targets, owners, timelines and outcomes.
• Support new developments and lease-ups with reporting cadence and performance recommendations.
• Partner with regional managers and onsite teams to align priorities and ensure execution.
• Own sales-technology ecosystem, including CRM and analytics, with data integrity and workflow QA.

Educación

High school diploma

Bachelor's degree preferred in business, marketing, property management, or related field

Herramientas

Microsoft Excel

multifamily CRM (RealPage)

property-management software

Descripción del empleo

Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return. Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees. These amenities include art, sculpture, parks, trails, and outdoor public spaces. With over 5,000 acres in DFW, Billingsley has built 5 million SF of Commercial space, 550,000 SF of Retail, 9 million SF of Industrial, and over 10,000 units of Multi-Family.

Position Summary

The Manager of Sales Performance leads portfolio-wide leasing performance strategy for The Billingsley Collection. This role analyzes the leasing funnel, identifies property and team performance gaps, and partners with Regional Managers, Community Managers, Marketing, and onsite teams to implement focused actions that improve conversion, occupancy, prelease, and overall sales execution. The position also serves as the business owner for sales-focused technology, including performance measurement and quality assurance. Working through onsite leadership rather than directly supervising property teams, this role provides data-driven recommendations, field coaching, and measurable follow-through across the multifamily portfolio. This position reports to the Director of Centralized Services.

Key Responsibilities

Performance Analytics and Strategy

• Own the portfolio leasing-performance scorecard and analyze traffic, tours, applications, leases, conversion, occupancy, prelease, exposure, and stale-unit trends.
• Identify underperforming properties, floor plans, lead sources, and sales behaviors; establish focused action plans with clear targets, owners, timelines, and expected outcomes.
• Support new developments and lease-ups by establishing sales targets, reporting cadence, competitive insights, and performance recommendations through stabilization.

Field Partnership and Coaching

• Partner with the Manager of Sales Enablement, Regional Managers, and Community Managers to align on performance priorities while preserving onsite leadership accountability for daily execution.
• Conduct targeted property discussions around leasing observations, CRM and pipeline reviews, and coaching tied to documented performance gaps.

Sales Technology Ownership

• Own the portfolio sales technology ecosystem, including OnTour, Tour24, Knock or other CRM solutions, sales analytics, performance-measurement tools, and future sales-focused platforms. Lead ongoing quality assurance for workflow accuracy, data integrity, lead routing, reporting, integrations, and the prospect-to-lease experience.
• Partner with Multifamily Marketing, internal technology teams, vendors, and product partners to connect lead quality, campaign performance, system functionality, property positioning, and prospect feedback to leasing outcomes; represent business requirements and prioritize enhancements, pilots, testing, and optimization opportunities.

Reporting and Communication

• Communicate weekly and monthly findings, progress, risks, and recommendations.
• Adhere to Billingsley Company’s Standards of Excellence and perform other duties as assigned.

Qualifications

• High school diploma required; bachelor’s degree in business, marketing, property management, or a related field preferred.
• 5+ years of multifamily leasing, sales, or property-management experience, including 2+ years supporting multiple communities or coaching sales performance.
• Strong knowledge of leasing-funnel metrics, occupancy and prelease, exposure, pricing and concession presentation, lead management, and CRM execution.
• Proficiency in Microsoft Office, especially Excel, and experience with multifamily CRM, property-management, reporting, analytics, and sales-technology platforms; RealPage experience preferred. Experience with system QA, implementation, or product/vendor partnership is a plus.
• Demonstrated analytical, coaching, communication, and problem-solving skills; valid driver’s license and regular travel among North Texas communities required.

Success Profile

• Turns portfolio data into clear priorities, practical actions, and measurable leasing improvement.
• Builds trust and alignment with Regional Managers, Community Managers, Marketing, and onsite teams.
• Raises performance expectations while reinforcing onsite leadership ownership.