Manager of Sales Development

Vonage; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

A leading cloud communications provider is seeking a Sales Development Manager to manage and grow the outbound sales team. The successful candidate will oversee team performance, recruit new members, and develop sales strategies within a fully remote environment in the United States. Strong leadership, communication, and data analysis skills are essential for success. This role offers an opportunity to contribute to the growth of innovative API solutions.

Qualifications

• Proven track record managing and growing Sales Development or Inside Sales teams.
• Experience developing and running sales campaigns.
• Excellent communication skills with internal partners.

Responsibilities

• Manage a team to exceed sales goals.
• Recruit, onboard, and train team members.
• Compile team metrics and report results to management.

Skills

Sales Leadership

Data Analysis

Communication Skills

Team Management

Education

College degree or equivalent

Tools

Salesforce

Job description

Overview

Join Vonage and help us innovate cloud communications for businesses worldwide. The API business unit focuses on API/CPaaS solutions enabling a customizable, omnichannel communications infrastructure. With easy-to-use APIs, a global platform, and expert support, customers can engage in ongoing conversations across channels.

Responsibilities

• Manage a team of Outbound Sales Development Representatives (SDRs) to exceed goals, objectives, and monthly/annual quotas.
• Recruit, hire, onboard, train, motivate, and mentor the team.
• Ensure effective use of Salesforce, sales engagement platforms, and other prospecting tools.
• Compile weekly/monthly team metrics and create best practices for fast-growing teams; report results to management.
• Collaborate with Sales teams to review qualification approaches and maximize opportunities.
• Improve Sales Development resources to support Vonage’s market presence.
• Forecast and assess opportunity pipelines accurately.
• Foster a strong team culture and drive ongoing success with innovative strategies.
• Work with Sales Leadership to ensure a positive, collaborative environment and maximize Outbound SDR effectiveness.
• Identify training needs and develop subsequent plans.

What you’ll bring

Required:

• Proven track record managing and growing Sales Development or Inside Sales teams in a fast-growth technology environment.
• Experience developing and running sales campaigns.
• Experience analyzing data and performance metrics; ability to clarify expectations and guide daily activities; strong business acumen to interpret data and take action.
• Proven Sales Leadership experience with a track record of success in Sales or Sales Development roles.
• Ability to provide consistent feedback, set clear goals, and facilitate ongoing training.
• Excellent communication and expectation-setting skills with all levels of management and internal partners (sales, marketing, product marketing).
• Proven ability to establish and exceed measurable goals in a fast-paced environment.

What we consider a plus:

• Understanding and experience selling SaaS solutions; experience with API/CPaaS is a plus.
• College degree or equivalent preferred.

Where you will work

We are open to fully remote candidates located within the United States. Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor employment visas now or in the future for this opening.

Important notices

There is no perfect candidate. We welcome applicants from diverse backgrounds. To learn how we process personal data during recruitment, please refer to our Privacy Notice.

Who we are

Vonage is a global cloud communications leader enabling brands to accelerate digital transformation through programmable unified communications, contact center solutions, and communications APIs. We look forward to hearing from you.

Note: The purpose of this profile is to provide a general summary of essential responsibilities and is not exhaustive. Assignments may differ based on business conditions, departmental needs, or location.