Manager of Revenue Operations & Strategy - Customer Growth

FranklinCovey; United States; Remote; USD 111,000 - 130,000; Full time

Job summary

An innovative leader in the personal and organizational development space seeks a Manager of Revenue Operations & Strategy. This role is pivotal in driving customer growth and ensuring operational excellence. You will partner with senior leaders to develop and execute strategies that maximize revenue and enhance customer engagement. The ideal candidate is a strategic thinker with a strong background in sales operations and forecasting, capable of translating complex data into actionable insights. Join a dynamic team that values collaboration and innovation, and make a significant impact in a fast-paced environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Purchasing Program

PTO

Paid Holidays

Qualifications

• 5+ years of experience in sales operations, management consulting, or investment banking.
• Ability to analyze complex data and translate insights into actionable strategies.

Responsibilities

• Support annual sales planning and forecasting processes.
• Own key business unit initiatives to accelerate revenue generation.
• Measure business health by identifying KPIs and conducting quarterly reviews.

Skills

Sales Operations

Forecasting

Data Analysis

GTM Strategy

Project Management

Executive Communication

Education

Bachelor's Degree

Tools

Salesforce

Job description

“We enable greatness in people and organizations everywhere.”

FranklinCovey(NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leaderin Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100,Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com.

Title: Manager of Revenue Operations & Strategy - Customer Growth
Payroll Title: Revenue Operations Manager
Division: Enterprise Domestic Regions Admin
Status: Full-TimeExempt
Reports to: Director of Revenue Operations, Customer Growth
Location: Remote – Anywhere in the contiguous United States
Compensation:Anticipated compensation for this position is $111-130k* split 80/20 between base/variable pay.

Job Summary
FranklinCovey is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of Revenue Operations of Customer Growth and our Sr. Director of Customer Success. The position will co-own the go-to-market (GTM) strategy, manage our operational investments in an effort to maximize the returns of the respective business. The person best suited for this role is a business generalist comfortable with both high-level strategy and flawless execution.

Essential Job Functions

• Support the annual sales planning process which includes, but is not limited to: forecasting the following fiscal years bookings, developing the GTM strategy, managing key investment & headcount strategy, territory carving & account loads, quota creation, and compensation plan development
• Support the weekly forecasting process. Develop a forecasting methodology and create our the department’s forecasting process and procedure. Facilitate weekly forecasting calls with the executive team. Identify risk and opportunity to the financial plan.
• Own key business unit initiatives to help FranklinCovey’s enterprise division accelerate revenue generation and the growth of current customers
• Support systems and technology recommendations to help drive greater sales efficiency and effectiveness
• Measure the health of the business by identifying the right KPI’s, building a scalable way to measure and bring visibility to them. Own the quarterly business review process in your business and communicate back to the executive team
• One third of this role will focus on our Client Success team, with the other two thirds supporting our Director of Revenue Operations, Customer Growth
• Own, create, and scale sales process and procedure to enterprise grade levels

Basic Qualifications

• Bachelor's Degree
• 5+ years of working experience in sales operations and forecasting, management consulting, or investment banking

Preferred Skills & Experience

• 3+ years working in high growth companies
• Ability to analyze complex data and translate insights into actionable strategies
• Executive level communication and presentation experience
• Proven track record of building GTM strategies and the execution
• Proficiency in CRM systems (e.g. Salesforce) and other Sales Platforms/Tools.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Experience working in a fast-paced, dynamic environment with cross-functional teams.

Benefits include medical, dental, and vision insurance, 401(k), employee stock purchasing program, PTO, paid holidays, and more. Please visitfranklincoveybenefits.com for details.
*Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data

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Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit https://franklincoveybenefits.com/enroll/.

For more information regarding benefits in other locations, please email [e-mail]

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.

FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visithttps://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Notice and Pay Transparency Nondiscrimination Provision.

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