Manager of Programming and Engagement

trustmark; Merrimack (NH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health/Dental/Vision plans

401(k) with employer matching

Tuition reimbursement

Paid leave & holidays

PTO for full-time associates

Job summary

HealthFitness has an exciting opportunity for a Programming Manager to be based in one of our client locations including Merrimack, NH. In this onsite role, you will lead programming strategy across multiple sites and ensure high-quality program delivery throughout the year.

You will collaborate with local teams to create meaningful experiences that drive participation, wellness, and client goals. A Monday–Friday schedule with typical hours from 9:00 a.m. to 5:00 p.m. is expected.

Qualifications

• Minimum 3 years' related industry experience in fitness, wellbeing, or related environment.
• Bachelor's Degree or equivalent combination of education and experience.
• Adult CPR/AED/First Aid certification from American Red Cross, American Heart Association or American Safety & Health Institute.

Responsibilities

• Lead programming strategy across multiple client locations.
• Develop and execute engagement plans tailored to each site.
• Ensure high-quality program delivery and branding across locations.
• Coordinate with local teams to drive participation and outcomes.
• Identify innovations and opportunities to enhance programming through best practices.

Skills

Leadership

Program management

Customer service

MS Office

Data analysis

Travel readiness

Education

Bachelor's Degree

Tools

MS Office Suite

Job description

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health within the organizations we serve - so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

About the role

HealthFitness has an exciting opportunity for a Programming Manager to be based out of one of our client locations in Smithfield, RI; Merrimack, NH; Covington, KY; Durham, NC; or Westlake, TX . In this onsite role, you will lead programming strategy across multiple locations, develop and execute engagement plans tailored to each site, and ensure high-quality program delivery throughout the year. You will collaborate with local teams and stakeholders to create meaningful experiences that drive participation, well-being, and organizational goals. Schedule: Flexible Monday-Friday schedule, with typical hours of 9:00 a.m. to 5:00 p.m.

Leads the overall programming and communications strategy for the entire client portfolio (5 fitness center regions and 6 non-fitness center regions). Partners with the fitness center Program Managers and Program Coordinators in carrying out annual Engagement Plans, leads the charge and strategizes with the client. Must demonstrate effective communication and provide prompt and thorough responses to difficult situations.

Key Accountabilities

• Lead all portfolio-wide programming standardization for 5 on-site fitness center regions and ~6 non-fitness center regions.
• Create and maintain an annual program and promotion plan in partnership with Account Manager to align with client culture and enable success. Includes ongoing maintenance of plan and ensuring on-site teams have awareness of plans / key milestones and access to all appropriate materials.
• Ensure consistency in branding and key messages, leveraging standard content and tools that ensure a high-quality, consistent promotional strategy across all locations.
• Assess effectiveness of programs and resources by supporting the consistent tracking of program participation and satisfaction to ensure continuous improvement that drives outcomes.
• Identify innovations, trends, and opportunities to enhance programming through best practices and market analysis.
• Other duties as needed/assigned.

Minimum Requirements

• Minimum 3 years' related industry experience, including program management in fitness, wellbeing, or related environment.
• Bachelor's Degree in a related field or the equivalent combination of education and experience.
• Adult CPR/AED/First Aid certification from American Red Cross, American Heart Association or American Safety & Health Institute.
• Ability to travel up to 6x/year with overnight stays.
• Strong leadership, team management, interpersonal and customer service skills, including the ability to motivate others.
• Ability to effectively organize and prioritize work demands.
• Computer proficiency in MS Office including at minimum Word, Excel, PowerPoint, and Outlook.
• Demonstrated experience in the areas of program development and implementation, data collection and analysis, and outcomes reporting.
• Applicants must meet hiring requirements including but not limited to pre-employment drug test.

Applicants must meet hiring requirements including but not limited to pre-employment drug test. The compensation range for this role is $50,000 - $60,000 annually. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive wage within the market.

Brand: HealthFitness

HealthFitness offers a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. W e are an equal opportunity employer, including disability and protected veteran status.