MANAGER OF PROGRAM OPERATIONS - ENVIRONMENTAL SERVICES

University of Washington; Seattle (WA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Manager of Program Operations to lead the Environmental Services team at a top-rated medical center. This dynamic position requires a strong leader to oversee daily operations, ensure compliance with health regulations, and implement best practices in housekeeping and waste management. You will play a crucial role in maintaining a safe and clean environment for patients and staff, while also developing policies that align with the hospital's mission of excellence in patient care. Join a dedicated team committed to making a positive impact in healthcare and enjoy generous benefits and a supportive work environment.

Benefits

Generous benefits

Work/life programs

Convenient public transit options

Inclusive work environment

Qualifications

• 4+ years of senior management experience in housekeeping.
• Strong leadership and communication skills are essential.

Responsibilities

• Develop programs and policies for Environmental Services compliance.
• Lead a 24/7 operation of Environmental Services staff.

Skills

Leadership

Communication Skills

Policy Development

Regulatory Compliance

Team Development

Education

Bachelor’s degree in Business Administration

Healthcare Administration

Job description

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MANAGER OF PROGRAM OPERATIONS - ENVIRONMENTAL SERVICES

Req #: 244897

Department: UW MEDICAL CENTER-MONTLAKE - ENVIRONMENTAL SVCS

Job Location: UW Medical Center - Montlake

Posting Date: 04/09/2025

Closing Info: Open Until Filled

Shift: Evening Shift

Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.

UW Medical Center-Montlake and Roosevelt Clinic – Environmental Services has an outstanding opportunity for a Manager of Program Operations.

WORK SCHEDULE

• 100% FTE
• Evening Shift

DEPARTMENT DESCRIPTION

• The UW Medical Center-Montlake Environmental Service team's scope includes cleaning and disinfecting, waste management, linen services, integrated pest management, and room set up.

POSITION HIGHLIGHTS

• Provide day to day leadership and support to the Environmental Services department managers and supervisors.
• Multi-dimensional position that helps support the activity for Environmental Services, Waste Management and Linen Services daily.
• Directs the work of the most critical areas of UW Medical Center (Patient Care, Surgical Services and ED).
• Fills a critical role in meeting the hospital’s infection control standards.
• Ensure a safe, secure environment for patients, staff, and visitors in a way that promotes the healing and teaching mission of UW Medical Center - Montlake and the Roosevelt Clinic.
• Be a part of a team dedicated to supporting UW Medicine where Patients Are First.

PRIMARY JOB RESPONSIBILITIES

• Develop programs and create policies and procedures that support best practices and comply with all regulatory requirements including Department of Health (DOH), The Joint Commission (TJC), and Department of Ecology requirements.
• Research national best practices using available resources such as the Studer Group, Professional Housekeepers Association, Practice Green Health, and contract companies; perform outreach as necessary to other regional and national hospitals to learn new areas of focus and best practices.
• Oversee and develop specialized procedures and policies that address terminal cleaning, floor care, the use of chemicals, equipment and training of the Xenex ultra violet light technology.
• Procedures and policies must address normal day-to-day activity and operations, emergency and disaster response scenarios, and when the hospital exceeds capacity.
• Provide professional leadership and direction for a 24/7 operation of EVS staff; effectively lead and manage change in a demanding, unionized, and high-risk/high-acuity patient care environment.
• Direct staff activities to ensure all regulatory and organizational requirements are in compliance, including performance evaluations, disciplinary procedures, and terminations.
• Ensure the department maintains appropriate documentation, perform regular inspections, cleaning audits and waste/biohazard manifest records as required by regulatory organizations.

REQUIREMENTS

• Bachelor’s degree in Business Administration, Healthcare Administration, or equivalent experience related field.
• Minimum of 4 years in senior management experience in the housekeeping field.
• Healthcare housekeeping management experience highly preferred.
• Supervisory experience to include performance management and team development experience.
• Excellent verbal and written communication skills.
• An equivalent combination of education and experience may substitute for stated requirements.

ABOUT UW MEDICAL CENTER-MONTLAKE

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.

Excellence. Exploration. Education.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.