Manager of Physical Security

Abridge; San Francisco (CA); In loco; USD 150.000 - 190.000; Tempo pieno

Descrizione del lavoro

Abridge is seeking an experienced Manager, Physical Security & Life Safety to own day-to-day operations at our San Francisco office. You will lead our contract security team, develop life safety programs, and drive security initiatives that blend safety with a positive employee experience.

You will manage access control, CCTV, alarm systems, and incident response, while collaborating with Facilities, IT, and People teams to scale a security program that supports rapid growth and complex

Competenze

• 5+ years in physical or corporate security with supervisory experience
• Experience managing a contract security guard force and operations
• Experience developing or managing life safety programs and drills
• Proven ability to lead incident response and coordinate with law enforcement when needed
• Strong knowledge of security technologies: access control, CCTV, intrusion detection, visitor management

Mansioni

• Own physical security operations for the San Francisco Office including access control, visitor management, CCTV, alarms, and key management
• Manage contract security guard force: staffing, scheduling, post orders, training, performance
• Develop and maintain life safety programs: fire, evacuation, emergency action, AED/first aid readiness
• Lead incident response for physical security events and produce after-action reports
• Conduct regular risk assessments and security audits; recommend improvements
• Collaborate with Facilities, IT, and People teams on buildouts and onboarding/offboarding security
• Oversee security technology systems: access control, VMS, intrusion detection, intercoms; manage vendors
• Run employee safety programs including escorts and commute risk management
• Monitor local threat environment and provide timely employee guidance
• Create and deliver security awareness training for employees

Conoscenze

Physical security

Contract security management

Vendor management

Life safety

Incident response

Security technology (access control, C

Strumenti

Verkada

Genetec

Brivo

Lenel

Descrizione del lavoro

About Abridge

Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.

About Abridge

Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings. Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output. Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company's Most Innovative Companies 2025. We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.

The Role

Abridge is at the leading edge of AI in healthcare, and our Physical Security & Life Safety program is built to match. We're looking for an experienced Manager, Physical Security & Life Safety to own day-to-day operations at our San Francisco office and take an established program to the next level. You'll lead our contract security team, run our employee safety programs, and be the person our people trust to keep them safe at work and on the way there. This position requires deep expertise in physical security, a proactive mindset for implementing safeguards, and excellent communication skills to influence security protocols across the organization. This is an opportunity to mature and scale a program that is already delivering results. You will thrive here if you are passionate about building and securing facilities that effectively blend security requirements with the employee experience.

What You'll Do

• Owning physical security operations for our San Francisco Office, including access control, visitor management, surveillance systems (CCTV), alarm monitoring, and key management
• Managing the contract security guard force, including staffing schedules, post orders, patrol routes, escort services, performance management, training standards, and ensuring consistent service delivery aligned with Abridge's standards and culture
• Developing and maintaining the office's life safety program, including fire safety plans, emergency action plans, evacuation procedures, shelter-in-place protocols, and AED/first aid readiness
• Leading incident response for all physical security and life safety events at the office, conducting investigations, writing after-action reports, and driving corrective actions
• Conducting regular risk assessments and security audits of the facility, identifying vulnerabilities and recommending improvements to physical security posture, technology, and procedures
• Collaborating with Facilities, IT, and People teams on office buildouts, access control integrations, new hire/offboarding security procedures, and workplace safety initiatives
• Managing security technology systems including access control platforms, video management systems, intrusion detection, and intercoms, owning vendor performance, standards, maintenance, and upgrades
• Running employee safety programs, including in-person escorts, commute and neighborhood risk management, and employee safety monitoring.
• Monitoring the local threat environment, including protests, demonstrations, and activism targeting the AI industry, and communicating timely guidance to employees.
• Creating and delivering security awareness training for employees, covering topics such as workplace safety, visitor protocols, emergency procedures, and threat awareness

What You'll Bring

• 5+ years of experience in physical security, corporate security, or related fields, with at least 2 years in a supervisory or site-lead capacity
• Hands-on experience managing a contract security guard force, including staffing, scheduling, post orders, training, and performance accountability
• Strong vendor and contractor management skills, with experience managing vendor relationships, negotiating contracts, and holding partners to consistent service standards
• Experience developing or managing life safety programs, including fire and evacuation plans, emergency action plans, and conducting drills
• Comfort leading incident response for physical security events in an urban environment, including de-escalation, documentation, and coordination with law enforcement when needed
• Working knowledge of security technology systems such as access control (e.g., Verkada, Genetec, Brivo, Lenel), video management/CCTV, intrusion detection, and visitor management platforms
• Familiarity with local and federal safety regulations including OSHA, fire codes, and building safety standards
• Excellent communication and interpersonal skills, with the ability to work effectively across all levels of the organization - front desk staff to executive leadership
• Highly organized and self-directed, able to manage multiple priorities independently in a fast-paced, high-growth environment
• Sound judgment and calm under pressure, with the ability to make critical decisions during security incidents or emergencies

Bonus Points