Manager of Pastoral Care, Required Board Certified Chaplain - Brooklyn

NYU Langone Hospital-Brooklyn; New York (NY); On-site; USD 83,000 - 130,000; Full time

Job summary

NYU Langone Hospital-Brooklyn in Brooklyn, NY is seeking a Manager of Pastoral Care, Board Certified Chaplain, to lead the day-to-day operations of Spiritual Care and hospitality services.

The role requires a BA and M.Div., ACPE education, 3–5 years in healthcare ministry, and certification by APC/NACC/ACPE. You will oversee program development, research, education, compliance, budget, and interfaith outreach to patients, families, and staff.

Qualifications

• B.A. and M.Div. degrees (or equivalent masters level degree from accredited seminary/graduate prof. school)
• Minimum 4 units of ACPE-accredited Clinical Pastoral Education.
• 3-5 years full-time experience in healthcare ministry
• APC, NACC, NAJC, or ACPE certified;Ecclesiastical endorsement from recognized denomination

Responsibilities

• Design and manage a systemic, multi-staff model for pastoral/spiritual care and education.
• Support ongoing education for staff focused on contemporary chaplaincy.
• Encourage research to benchmark staffing and promote quality improvements.
• Coordinate education and whole-person care for staff, students, clergy and volunteers.
• Monitor outcomes of pastoral care in collaboration with caregivers.
• Oversee budget, resources and department oversight for pastoral care.
• Ensure compliance with APC, NACC, ACPE, JCAHO and related standards.
• Promote interfaith worship and inclusive spiritual care across the system.

Skills

Pastoral leadership

Healthcare ministry

Education

BA and M.Div.

Job description

NYU Langone Hospital-Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Brooklyn, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary

We have an exciting opportunity to join our team as a Manager of Pastoral Care, Required Board Certified Chaplain - Brooklyn. In this role, the successful candidate Responsible for the day-to-day direction and management of Spiritual Care operations, including provision of pastoral/spiritual care services and hospitality services. Manages all aspects of coordinating, scheduling, maintaining, and organizing services in collaboration with relevant departments, while providing operational and administrative support to the Director.

Job Responsibilities

• To design and execute a systemic, multi-staff model for the provision of pastoral/spiritual care services and education throughout NYU Langone-Brooklyn.
• To commit to continuing education self and staff, centered on continuous development of effective skills in contemporary professional chaplaincy.
• To encourage and support research activities through staff and/or students which assess effectiveness of pastoral/spiritual care services, develop tools for benchmarking productive staffing patterns and promote continuous quality improvement in pastoral care services.
• To foster a climate of education and coordinate whole-person/spiritual care in-service programming for multidisciplinary staff, clinical students, community clergy, volunteers, and the wider community. To assure that all students in programs of Clinical Pastoral Education, interns, and others learning the art of pastoral/spiritual care function within clear institutional/clinical guidelines and a plan of administrative coordination, accountability and support.
• To monitor and effectively measure clinical outcomes relative to the contributions of pastoral/spiritual care services, through collaboration with multidisciplinary managers and caregivers.
• To serve as the primary organizational and financial manager of the Department of Pastoral Care, accountable for sound stewardship of budget, physical, and human resources.
• Responsible for data analysis compilation and reporting to include annual reports to support organizational goals and initiatives.
• To maintain full compliance with all standards of ethics, performance, certification and accreditation, as established by the Association of Professional Chaplains (APC), National Association of Catholic Chaplains (NACC), Association for Clinical Pastoral Education (ACPE), the Joint Commission for Accreditation of Healthcare Organizations (JCAHO), and all relevant professional associations and accrediting agencies.
• To promote and oversee meaningful, timely, community-oriented worship life throughout the healthcare system, in ways that nurture interfaith respect, understanding and participation.
• To oversee the recruitment, training and supervision of volunteers from diverse religio-cultural communities who can provide bi-lingual, faith-group-specific care to patients, residents, and families.
• To oversee a comprehensive pastoral/spiritual care program for trauma, crisis, and disaster response ministries, servicing the Emergency Department, Critical Care Units, Emergency Management Systems, and wider healthcare system.
• Work closely with the educator to ensure a well-developed Clinical Pastoral Education program is developed according to the Association for Clinical Pastoral Education standards.
• To integrate and strengthen pastoral care services in death, dying and bereavement throughout the system, including organ/tissue donation, follow-up bereavement letters to all families, periodic memorial services, and referral to grief support groups.
• To develop effective/efficient means for the documentation of spiritual care activities and services, through such measures as spiritual assessment, progress entries in medical records, logging on-call activities, etc.
• Provides on-call spiritual care coverage in accordance with departmental policies and organizational standards.
• To develop and implement a comprehensive practice of conducting initial visits and individualized spiritual assessment with as many patients as possible. To establish a means for effective risk screening which identifies individuals whose spiritual/theological anguish/conflicts may compromise treatment, recovery, or whole person health.
• To promote religio-cultural competence and seek to safeguard all patients, residents, families and staff from unwelcome proselytizing or forms of spiritual intrusion.
• To facilitate the interpretation of diverse faith expressions and cultural/ritual practices as they impact clinical services.
• To provide direct pastoral care service and serve as one of the key institutional catalysts/leaders in setting a climate of mission-driven, culturally competent spiritual care through quality relationships with patients, residents, families, staff, volunteers, and students.

Minimum Qualifications

• To qualify you must have a B.A. and M.Div. degrees (or equivalent masters level degree from accredited seminary/graduate prof. school)
• Minimum 4 units of ACPE-accredited Clinical Pastoral Education.
• 3-5 years full-time experience in healthcare ministry
• APC, NACC, NAJC, or ACPE certified;Ecclesiastical endorsement from recognized denomination

Preferred Qualifications

• Masters Degree and recent supervisory experience working in a healthcare environment and knowledge of HCAHPs Patient Satisfaction surveys is preferred.
• Experience leading professionals in improvement programs.
• Knowledge of instructional design and health literacy in the healthcare setting.

Qualified candidates must be able to effectively communicate with all levels of the organization.

At NYU Langone Hospital-Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital-Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $82,886.36 - $129,565.80 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.