Manager of Operations, Campus Business Services

University of Colorado Boulder; Boulder (CO); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plans

Paid time off

Tuition assistance

ECO Pass

Job summary

The University of Colorado Boulder is seeking a Manager of Operations for Campus Business Services (CBS). CBS provides financial and business support, procurement, and expense administration across campus, enabling informed decisions and fiscal responsibility.

This role oversees CBS staff, policies, and high-level financial management for departments served by CBS. Hybrid work with 1-2 days in the office weekly.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 3+ years of progressive fiscal management, business analysis, or financial modeling experience.
• Experience with financial reporting and university-level compliance.
• Demonstrated leadership of diverse teams and cross-functional collaboration.

Responsibilities

• Oversees staff execution of financial transaction and business support work across departments.
• Maintains adherence to CBS standards and procedures for financial transactions.
• Advises on compliance with university policies and regulatory requirements; escalation point for issues.
• Applies internal control principles to design, implement, and assess CBS processes; identify gaps.
• Delivers staff training and coordinates day-to-day alignment of work.
• Reviews and approves financial transactions, journals, reconciliations, and monthly close activities.
• Safeguards confidential financial and student data per policy and regulations such as FERPA/PCI.
• Provides guidance on financial data production, analysis, and communication.
• Maintains relationships with campus partners and CBS-served departments.
• Analyzes data metrics to drive process improvements and performance.

Skills

Financial management

Budget analysis

Financial modeling

Internal controls

Staff leadership

Cross-functional collaboration

Education

Bachelor's degree

Master's degree preferred

Tools

Concur

PeopleSoft

Cognos

Anaplan

Job description

Job Summary

The Business, Finance and Infrastructure division at CUBoulder welcomes applications for the Manager ofOperations, Campus Business Services position! CampusBusiness Services (CBS) is a shared services team within theBusiness, Finance and Infrastructure unit that provides financialand business support services, guidance, and resources to campusdepartments. The team supports departments in fiscaladministration, business operations, procurement, and expenseadministration. By providing transactional support and implementingguidelines for crucial financial and business operations,CBS-supported departments can make informed, strategic decisions atevery level. This improves impact, upholds fiscal responsibility,and contributes to the university's ongoing success. This position serves as the operational lead for the CBS team,providing oversight in the management of staff and operations,researching policy and compliance issues, and implementingefficiencies. Through these efforts, the position supports thecontinued development and implementation of an integrated sharedservices model designed to provide comprehensive financialtransactional and business support across the campuscommunity. In addition to day-to-day operational oversight, this positionprovides higher-level financial management support to departmentsserved by CBS - including budget development, rate developmentanalysis, variance tracking, and spend projection - equippingdepartments to plan and manage their finances effectively. CU is an Equal Opportunity Employer and complies with allapplicable federal, state, and local laws governingnondiscrimination in employment. We are committed to creating aworkplace where all individuals are treated with respect anddignity, and we encourage individuals from all backgrounds toapply, including protected veterans and individuals withdisabilities.

Who We Are

Business, Finance and Infrastructure (BFI) works to ensure theUniversity of Colorado Boulder has a strategic, systematic, andcomprehensive approach to all areas of resource planning andmanagement. Our staff provide financial and physical resourcesupport at all levels to advance the University’s mission. BFI isled by the Senior Vice Chancellorfor Finance and Business . The senior vice chancellor reportsto the CU Boulder Chancellor .

BFI UNITS

• AuxiliaryServices : Children's Center | CU Book Store | Imaging Services| Parking and Transportation
• Budget andFinance : Office of AVC Budget and Finance | Budget &Fiscal Planning | Campus Business Services | Campus Controller’sOffice
• BusinessStrategy : Business Strategy Office | Real Estate Services
• Infrastructure andResilience : Office of VC Infrastructure and Resilience |Environmental Health & Safety | Facilities Management | I&RBusiness Services |I&R Sustainability | Planning, Design andConstruction

What Your Key Responsibilities Will Be

Operational Management and Service Delivery

• Oversees staff execution of financial transaction and businesssupport work, ensuring consistency, accuracy, and compliance acrossall supported departments.
• Maintains and ensures adherence to CBS's established standardsand procedures for financial and business transactions.
• Advises on compliance with university policies and regulatoryrequirements; serves as point of escalation when compliance issuesarise.
• Applies internal control principles to design, implement, andassess CBS processes, identifying control gaps and recommendingcorrective action.
• Delivers and maintains staff training; manages the day-to-dayalignment of work across the team.
• Serves as reviewer and approver of financial and businesstransactions, including review of journal entries, reconciliations,expense reports, requisitions, and monthly close activitiesprepared by staff.
• Safeguards the confidentiality and security of criticalfinancial and student data in accordance with university policy andapplicable regulations (e.g., FERPA, PCI).
• Provides guidance to staff in the production, analysis, andcommunication of financial data and processes.
• Maintains successful relationships with campus and systempartners and with the campus departments CBS serves.
• Analyzes data metrics to assess departmental and CBSperformance, identify areas for improvement, and recommendrefinements to existing processes and standards.
• Develops, implements, and analyzes operational goals andcustomer satisfaction benchmarks for Campus Business Services andreports on these to the Director.

Financial Analysis and Planning Support:

• Provides higher-level financial management support todepartments, including complex reconciliations, financial analysis,and forecasting.
• Leads the creation of monthly financial reports including themanipulation of data, troubleshooting, analyzing projections andmaking recommendations to departments.
• Supports budget development by identifying current and futurebudget needs.
• Monitors financial reports and tracks departmental spending tomake sure expenses are within the budgeted allowance.
• Analyzes rate development and tracks variances to advisedepartmental and CBS budget decisions.

Liaison and Special Projects:

• Liaises with the Campus Controller’s Office (CCO) and Budgetand Fiscal Planning (BFP) to coordinate training and theimplementation of resources across campus.
• Manages special projects ensuring that project deadlines andoutcome goals are met.
• Participates in campus-wide committees and working groups asassigned.

Leadership and Supervision:

• Provides leadership, supervision, and training for financialprofessionals including recruitment, employee development,personnel issues and performance evaluations honoring the diverseand demanding needs of very distinct business units.
• Provides cross-training and backup coverage across the team toensure continuity of approvals and critical functions.
• Actively works to develop and maintain a culture of service,support, innovation, continuous improvement, and employeedevelopment.

Professional Development:

• Participates in workshops, seminars and training programs tostay current with proven strategies and emerging trends.
• Seeks mentorship and coaching to refine interpersonal and teamleadership skills.
• Stays informed about industry trends, regulatory changes, andtechnological advancements relevant to higher education finance andbusiness services.

What You Should Know

• Hybrid work schedule with 1-2 days in the office per week butcan be subject to change.

What We Can Offer

• The annual salary range is $95,000 - $115,000.

Benefits

At the University of Colorado Boulder , we arecommitted to supporting the holistic health and well-being of ouremployees. Our comprehensive benefits package includes medical,dental, and retirement plans; generous paid time off; tuitionassistance for you and your dependents; and an ECO Pass for localtransit. As one of Boulder County’s largest employers, CU Boulderoffers an inspiring academic community and access to world-classoutdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be ambitious. Be strategic. Be Boulder.

What We Require

• Bachelor's degree from an accredited college oruniversity.
• 3+ years of progressively responsible experience in fiscalmanagement, business analysis, and/or financial modeling at alarge, complex organization.
• Equivalent combination of education and experience maysubstitute.
• Financial and administrative systems proficiency.

What You Will Need

• Comfortable working cross-functionally and collaborativelyacross departments.
• Possess exceptional oral, written, and communicationskills.
• Have the ability to address a wide variety of audiences.
• Strong attention to detail and ability to execute on multiplepriorities under time constraints.
• Proven ability as a collaborator and problem solver with staffand department partners.
• Demonstrated strong customer orientation.
• Collaborative, team-oriented leadership style, good judgementin recognizing and assessing where day-to-day improvements areneeded.
• Demonstrated understanding and application of internal controlprinciples.
• Experience related to financial forecasts and cash flows.

What We Would Like You to Have

• A master’s degree from an accredited college or university inbusiness, management, public/higher education administration, or acomparable discipline.
• 2+ years of supervisory experience related to finance staffoversight.
• Experience in a higher education, nonprofit, or publicorganization setting, either directly employed or as apartner/service provider to the sector.
• Ability to evaluate internal controls and understandorganizational risk, implementing appropriate policies andprocedures to ensure compliance.
• Experience managing conflict and skills necessary to bringparties with disparate views toward mutually beneficialoutcome.
• Demonstrated experience with financial monitoring, compliance,and operational process improvement within an existing system orstructure.
• Experience with applicable systems (e.g., Concur, PeopleSoft,Cognos, Anaplan).