Manager of Learning Center & Inclusion

Appalachian Regional Healthcare System; Boone (NC); On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

Tuition reimbursement

Paid parental leave

PTO

Retirement with match

Wellness incentives

Employee discounts

Job summary

UNC Health Appalachian is seeking a Manager of The Learning Center & Inclusion in Boone to lead strategic learning initiatives across the organization and foster an inclusive culture. You will shape programs, partnerships, and processes that support employee growth and organizational readiness.

Responsibilities include overseeing operations, budget, staffing, and collaboration with leaders to tailor development offerings that enhance performance and belonging throughout our three hospitals and

Qualifications

• Bachelor's degree in Education, HR, Organizational Development, or related field is required; Master's degree preferred.
• Minimum of 5 years in learning and development.
• Experience managing teams, budgets, and projects.
• Healthcare industry experience desirable.
• Certification in instructional design, training facilitation, or DEI is a plus.

Responsibilities

• Develop and implement strategic plans for the Learning Center aligned with goals.
• Oversee day-to-day Learning Center operations including scheduling and budget management.
• Partner with leaders to identify training needs and develop programs.
• Evaluate training effectiveness using feedback, tools, and metrics.
• Design and deliver a comprehensive professional development program for all employees.
• Coordinate workshops, seminars, and learning activities; provide coaching for career advancement.

Skills

Adult learning

Instructional design

Training facilitation

Communication

Diversity & inclusion

Education

Bachelor's degree in Education/HR/OD

Master's degree preferred

Tools

Microsoft Office Suite

Learning Management Systems

Job description

Appalachian Regional HealthCare System · The Learning Center

Management

Full-time , Days , 8:00am - 5:00pm

Manager, The Learning Center & Inclusion

Why You'll Love Working Here

As the Manager of The Learning Center & Inclusion at UNC Health Appalachian, you'll shape a culture of continuous learning, professional growth, and inclusion across our organization — building an equitable workplace where every team member feels valued, respected, and empowered. You'll be part of a mission-driven health system committed to safety, teamwork, and professional growth.

Nestled in the scenic Appalachian Mountains, Boone offers the perfect blend of community, culture, and outdoor adventure.

• Compensation: Starting at $74,900annually, based on education and experience.


• Benefits: Comprehensive medical/dental/vision, retirement with match, PTO, tuition reimbursement, paid parental leave, wellness incentives, and employee discounts.

What You'll Do as Manager of The Learning Center & Inclusion

• Develop and implement strategic plans for the Learning Center, aligned with organizational goals.


• Oversee day-to-day Learning Center operations, including scheduling, staffing, budget management, and resource allocation.


• Partner with department heads and subject matter experts to identify training needs and develop relevant educational programs.


• Evaluate training effectiveness through feedback mechanisms, assessment tools, and performance metrics.


• Design and deliver a comprehensive professional development program for employees across all levels and departments.


• Coordinate workshops, seminars, and other learning activities; provide coaching and support for career advancement and skill development.


• Lead initiatives to promote diversity, equity, and inclusion, fostering a culture of belonging and respect.


• Develop and implement strategies to recruit, retain, and support a diverse workforce.


• Partner with HR and other stakeholders to ensure policies and practices promote inclusivity and mitigate bias.


• Build partnerships with internal departments, external organizations, and community stakeholders to enhance learning and inclusion efforts.


• Represent UNC Health Appalachian at relevant forums, conferences, and networking events.


• Ensure all learning and development activities comply with regulatory requirements, accreditation standards, and organizational policy.


• Maintain accurate training records and prepare reports on learning outcomes and participation for leadership review.

Qualifications

• Education:
  
  
  
  • Bachelor's degree in Education, Human Resources, Organizational Development, or a related field required. Master's degree preferred.
  
  
  
  


• Experience:
  
  
  
  • Minimum of 5 years of experience in learning and development, with a focus on adult education, instructional design, or organizational learning.
  
  
  • Previous experience managing teams, budgets, and projects required.
  
  
  • Healthcare industry experience desirable.
  
  
  
  


• Licensure/Certifications:
  
  
  
  • Certification in instructional design, training facilitation, or diversity and inclusion is a plus.
  
  
  
  


• Skills & Abilities:
  
  
  
  • Strong understanding of adult learning principles, instructional design methodologies, and training evaluation techniques.
  
  
  • Excellent communication, facilitation, and interpersonal skills; ability to engage and influence diverse stakeholders at all levels.
  
  
  • Knowledge of diversity, equity, and inclusion principles, with experience implementing related initiatives in a complex organization.
  
  
  • Proficiency with Microsoft Office Suite and learning management systems.
  
  
  • Ability to think strategically, solve problems creatively, and manage multiple priorities effectively.
  
  
  
  

Physical & Work Environment

• Occasional lifting, carrying, and transporting of training materials and equipment.


• Prolonged periods of sitting, standing, and computer use.


• Professional office environment within the healthcare facility.


• Occasional travel for meetings, conferences, or training events.


• Occasional evening or weekend work to accommodate training sessions or special events.

What Sets Us Apart

• Career Growth: Structured advancement pathways, tuition reimbursement, and ongoing development through our Career Pathways Program.


• Impactful Work: As Manager of The Learning Center & Inclusion, you'll shape how our teams grow and how every employee experiences belonging — supporting learning and inclusion across our three community hospitals, 13 medical practices, and specialty centers like the Seby B. Jones Regional Cancer Center.


• Community & Lifestyle: Boone ranks among the best small towns in America, offering outdoor recreation, arts, culture, and a welcoming atmosphere.


• Inclusive Culture: UNC Health Appalachian is committed to diversity, equity, and inclusion, ensuring every team member feels valued and supported.

Ready to shape a culture of learning and belonging across our organization?

About UNC Health Appalachian

It's official - UNC Health Appalachian earned an \"A\" in the fall 2023 Leapfrog Patient Safety Grades! UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply “making life better.”

About UNC Health

UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org.

UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences. UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.

Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen. For accommodations or additional information, contact [e-mail] .