Manager of Learning and Development, Employee Benefits - Remote

OneDigital; Myrtle Point (OR); Remote; USD 70,000 - 100,000; Full time

Job summary

A dynamic service organization in Myrtle Point, Oregon is seeking a Manager of Learning and Development to spearhead training initiatives for both new and existing associates. You will design and implement comprehensive training programs, assess skills gaps, and collaborate with various departments to align training with business objectives. The role requires a degree in a related field and proven experience in training and development, ensuring that our workforce is equipped to excel.

Benefits

Health benefits

Retirement plans

Paid time off

Employee discounts

Qualifications

• Proven ability to design, develop, and deliver effective training programs.
• Excellent verbal and written communication skills.
• Experience with CRM Training, particularly Salesforce, D365, or Applied Epic is a plus.

Responsibilities

• Develop comprehensive training programs aligned with organizational goals.
• Oversee multiple learning projects simultaneously.
• Conduct thorough needs assessments to identify skill gaps.

Skills

Technical Proficiency

Attention to Detail

Training and Development Expertise

Communication and Presentation Skills

Project Management

Interpersonal Skills

Problem-Solving

Adaptability

Systems Knowledge

Education

Degree in Business, Education, Human Resources, Information Technology, or related field

Tools

Microsoft Office 365

CRM systems

Video editing

LMS

AI

Job description

Overview

We are seeking a dynamic Manager of Learning and Development to spearhead our training initiatives, focusing on both new associates and existing team members. This role supports areas of retention, shared services, and sales, ensuring our workforce is equipped with the skills and knowledge to excel. The ideal candidate will design and implement innovative training programs, curate learning journeys, and collaborate with cross-functional teams to drive change management effectively.

Key Responsibilities

• Develop Comprehensive Training Programs: Design and implement broad regional-level training initiatives that align with organizational goals and cater to diverse skill levels.
• Project Management: Oversee multiple learning projects simultaneously, ensuring they are completed on time and meet success criteria.
• Assess Training Needs: Conduct thorough needs assessments to identify skill gaps and training requirements across the organization.
• Collaborate with Stakeholders: Partner with Sales, Retention, Shared Services, and other departments to ensure training programs align with business objectives.
• Support Change Management: Facilitate change management by providing training and support during the rollout of new systems, solutions, and strategies.
• Evaluate Training Effectiveness: Measure the success of training programs through feedback, assessments, and performance metrics to ensure continuous improvement.
• Support Technology Initiatives: Ensure training programs are in sync with organizational technology initiatives, supporting pilot groups and ensuring proficiency in new systems and tools.
• Manage Training Resources: Efficiently allocate and manage training resources, including budgets, facilities, and equipment.
• Stay Updated: Keep abreast of the latest trends and best practices in technical training and development.

Qualifications and Skills

• Technical Proficiency: Strong understanding of relevant systems and services, with a commitment to staying updated on industry trends.
• Attention to Detail: Process-driven with a keen eye for detail.
• Training and Development Expertise: Proven ability to design, develop, and deliver effective training programs, with knowledge of adult learning principles.
• Communication and Presentation Skills: Excellent verbal and written communication skills, with the ability to engage and captivate diverse audiences.
• Project Management: Strong organizational skills to manage multiple training initiatives effectively.
• Interpersonal Skills: Ability to build relationships and collaborate with stakeholders, including department heads and external vendors.
• Problem-Solving: Innovative approach to identifying training gaps and developing solutions.
• Adaptability: Ability to adjust training programs based on evolving organizational needs and technological advancements.
• Systems Knowledge: Proficiency in Microsoft Office 365, CRM systems, video editing, LMS, and AI.

Education and Experience

• A degree in Business, Education, Human Resources, Information Technology, or a related field.
• Proven experience as an L&D Manager or Project Manager in a related field, with a background in training and development.
• Experience with CRM Training, particularly Salesforce, D365, or Applied Epic, is a plus.
• Demonstrated experience in aligning business processes with systems to support operational needs.

Join us in shaping the future of our workforce by fostering a culture of continuous learning and development. Apply today to make a significant impact!

Compensation and Benefits

The typical base pay range for this role nationwide is $70,000 to $100,000 per year. Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit the career site.

Equal Employment Opportunity

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of veteran status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant: City and County of San Francisco; City of Los Angeles; County of Los Angeles.

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry laws where applicable.

In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence technologies to enhance our recruitment process. We use AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!