Manager of Executive Assistants

Davita Inc.; New York (NY); On-site; USD 141,000 - 177,000; Full time

Job summary

A leading company seeks a Manager of Executive Assistants to lead a team and enhance service delivery while collaborating with partners. The role focuses on recruitment, performance management, and strategic initiatives within a competitive and dynamic environment. This position offers exceptional growth opportunities in a globally diverse company.

Benefits

Comprehensive benefits package including medical, dental, and vision

Opportunities for continuous learning and professional development

Global diversity in the workplace

Qualifications

• 3+ years of experience preferred in a professional services environment.
• Strong ability to coach and motivate teams.
• Exceptional interpersonal and communication skills.

Responsibilities

• Lead and manage a team of executive assistants, focusing on customer service.
• Develop and implement strategic initiatives for the office.
• Conduct performance evaluations and identify development needs.

Skills

Leadership

Communication

Conflict Resolution

Problem Solving

Customer Service

Education

Undergraduate degree or proven supervisory experience

Job description

Global Administration
Manager of Executive Assistants
Job ID: 98246

Do you want to work on complex and pressing challenges-the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you've come to the right place.

Your Impact

As the EA Manager, you will lead the Executive Assistants (EAs) with a focus on superior customer service and collaborate effectively with the Partners and the consulting staff. You will work closely with the regional Administrative leaders and local Office Leadership to identify, develop, and implement ongoing strategic initiatives for the office.

In this role, you will build and manage a collaborative team of executive assistants who support one another, the Partners, and the consulting staff.

You will develop a comprehensive understanding of both the Partners' support needs and the executive assistants' strengths to create effective matches. Additionally, you will provide management support to enhance the working model between assigned executive assistants, Partners, and various stakeholders.

Your responsibilities will include recruiting, interviewing, and hiring executive assistants to build the best team possible, adhering to the North American office's support model. You will lead, coach, and motivate team members to enhance their effectiveness, efficiency, and job satisfaction. By assessing development needs, providing real-time feedback, and arranging for training, you will ensure continuous skill-building. You will conduct thorough performance evaluations to provide accurate feedback based on defined expectations. You will also assist with location and regional executive assistant connectivity efforts, oversee timesheet reviews and approvals, and coordinate backup and overflow coverage to ensure consistent service during absences and manage PTO.

Furthermore, you will provide strategic and project support to the Location Manager Partner for executing the office agenda and offer counsel to the location leader regarding connectedness and morale. Serving as a leader, advisor, and sounding board within the location and the geographic community will also be a key aspect of your role.

Your Growth

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

Your qualifications and skills

• Undergraduate degree strongly preferred or proven supervisory experience; 3+ years of experience preferred, ideally in a professional services environment
• Strong leadership skills, and demonstrated ability to coach and motivate
• Exceptional interpersonal, communication (oral and written) and conflict resolution skills; problem solving and strong influencing capability
• Willingness and ability to make independent decisions and engage in strategic problem solving discussions with the broader administrative manager team
• Strong integrity, maturity and fairness in dealing with people and confidential information
• Outstanding administrative and organizational skills
• Excellent customer-service and ability to build and cultivate strong relationships across roles/functions (including senior leadership)

Please review the additional requirements regarding essential job functions of McKinsey colleagues.

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FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role.
For new joiners for this role in the United States, including all office locations where the job may be performed, a reasonable estimated range
is $141,500 - $176,800 USD -to help you understand what you can expect. This reflects our best estimate of the lowest to highest
[salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important
to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current
organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion
and based on factors such as individual and/or organizational performance.

Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families.
This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance,
and paid time off.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details
regarding our global EEO policy and diversity initiatives, please visit our
McKinsey Careers and
Diversity & Inclusion sites.

Job Skill Group - CSSA

Job Skill Code - EAOM - EA Operations Manager

Function - Firm Administration

Industry -

Post to LinkedIn - Yes

Posted to LinkedIn Date - Mon Jun 02 00:00:00 GMT 2025

LinkedIn Posting City - New York

LinkedIn Posting State/Province - New York

LinkedIn Posting Country - United States

LinkedIn Job Title - Manager of Executive Assistants

LinkedIn Function - Administrative;Customer Service;Management

LinkedIn Industry - Events Services;Hospitality;Human Resources

LinkedIn Seniority Level - Associate