Manager of Electronic Discovery Services

Sheehan-Phinney-Bass-; Portsmouth (NH); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous PTO

Tuition reimbursement

Job summary

Sheehan Phinney seeks a Manager of Electronic Discovery Services to champion the Firm’s litigation support efforts through technology, reporting to the Chief Operating Officer, and collaborating with the litigation practice group, outside law firms and vendors.

The role oversees document-intensive projects, supervises review teams as needed, and administers the eDiscovery software environment and workflows. Training on eDiscovery tools and project management is included.

Qualifications

• Bachelor’s degree and 5+ years eDiscovery experience; supervisory experience preferred.
• Strong technical skills including systems analysis and workflow development.
• Experience with internal and external customers and excellent customer service.

Responsibilities

• Oversee litigation support projects and supervise review teams.
• Administer and maintain the eDiscovery software environment and workflows.
• Provide training on eDiscovery software usage and project management.
• Ensure exhibits' accuracy for depositions and trials.
• Meet milestones and budgets while applying best practices.

Skills

eDiscovery software

Multitasking

Verbal and written communication

Litigation SME

Troubleshooting

Project management

eDiscovery SME in court

Leadership

Client interaction

Problem solving

Ethical standards

Education

Bachelor's degree

Tools

Reveal

Document review software

Job description

Description

The Manager of Electronic Discovery Services is responsible for championing and overseeing the Firm’s litigation support efforts through the use of technology and reports to the Chief Operating Officer. This includes honing established processes and procedures and applying industry trends and technology. Works closely with the litigation practice group, outside law firms and vendors. Manages document intensive litigation projects and supervises document review teams (as needed). Responsible for administering, implementing, and maintaining Sheehan’s litigation software environment and established workflows. Provides training on eDiscovery software use and eDiscovery project management. Confirms the accuracy of exhibits for depositions and trials. Ensures that project, team milestones, and goals are met, incorporates best practices and adheres to approved budgets along with other tasks as assigned. Stays abreast of changes in eDiscovery related technology. The incumbent will work from Sheehan's locations in Massachusetts and New Hampshire as needed.

Knowledge, Skills and Abilities

• Reveal administration or other legal/document review software experience
• Ability to multitask in a fast-paced environment
• Strong verbal, written, project and interpersonal communication skills
• Subject matter expert (SME) of state and federal court rules relating to electronic discovery and strong understanding of litigation practice
• Ability to troubleshoot technical issues and develop workable solutions quickly
• Strong project management skills
• Serves as eDiscovery SME in court proceedings as required
• Ability to work independently with strong collaboration and leadership skills
• Ability to interact with clients and third parties on a professional level
• Strong problem-solving skills and ability to adjust and work around obstacles
• Operates with high ethical standards

Requirements

Bachelor’s degree or equivalent with a minimum of 5+ years of eDiscovery experience and previous supervisory experience preferred. eDiscovery certifications preferred. Strong technical skills including systems analysis techniques and procedure development, including consulting with users to determine hardware, software, and functional specifications. Experience working with internal and external customers/clients and excellent customer service skills. EEO

Why Sheehan Phinney?

• Recognized as a 2025 Best Places to Work (for both law firms and NE businesses), we take pride in our employees’ work ethic, and reward that commitment with a comprehensive benefits package and by offering generous paid time off (PTO) in addition to twelve paid holidays annually.
• We believe in compensating people fairly and provide tuition reimbursement, paid leave, paid volunteer time, and the opportunity to grow!

We appreciate the importance of work-life balance to support your personal and professional success. Our collaborative atmosphere allows for quality time to grow your career network and benefit from the mentorship provided by our talented team.