Manager of Division Operations

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 93,000 - 155,000; Full time

Job summary

An established industry player in pediatric care is seeking a dedicated administrative leader to oversee operations and support clinical staff. This role is pivotal in managing financial operations, enhancing customer service, and leading quality improvement initiatives. The ideal candidate will possess strong analytical and communication skills, along with a passion for healthcare leadership. Join a team that values diversity and is committed to providing exceptional care to children and families in the community. This is an exciting opportunity to make a meaningful impact in a supportive and innovative environment.

Benefits

Medical, dental and vision insurance

Employer paid group term life and disability

Flexible Spending Accounts

Paid Time Off (PTO)

403(b) with a 5% employer match

Tuition assistance

Employee Assistance Program

Discount on services

Backup Childcare and Eldercare

Adoption benefits

Qualifications

• 1-3 years of healthcare or relevant experience preferred.
• Desire to pursue a career in healthcare leadership.

Responsibilities

• Supervises administrative staff and manages division office operations.
• Leads operational projects and quality improvement activities.
• Monitors and approves expenditures including supply orders.

Skills

Analytical Skills

Communication Skills

Leadership Skills

Customer Service Skills

Education

Bachelor's Degree in Health Administration

Master's Degree (preferred)

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

1. Supervises and manages administrative staff and manages the day-to-day operations of the division office.
2. Serves as a resource to the division's providers and staff and as a point person for contacts outside the division.
3. Assists Division Administrators/Division Heads in budget development and monthly monitoring of volumes and financials.
4. Manages daily financial operations to ensure optimal utilization and reconciliation of operational funds, special purpose accounts, philanthropic dollars, endowed chair monies and grant funds.
5. Assists Division Administrators/Division Heads in efforts to maximize clinical revenue, including monitoring for effective charge capture and coding levels and addressing open encounters.
6. Serves as a point of contact for clinical operations leadership to manage clinic issues, including space, scheduling management and customer service concerns.
7. Leads operational projects and quality improvement activities for the division.
8. Participates in projects, initiatives, and committees within the department and hospital.
9. Promotes a customer service culture through appropriate education and management of division office staff.
10. Monitors and approves expenditures including supply orders and expense reimbursements.
11. The authority to hire, separate, promote, demote, write and administer performance evaluations.
12. Other job functions as assigned.
Required Knowledge/Skills/Abilities
1. Bachelor's degree required and 1-3 years healthcare or relevant experience preferred. Master's degree preferred.
2. Desire to pursue a career in healthcare leadership.
3. Strong analytical ability; ability to understand and interpret financial data; solid quantitative and qualitative skills.
4. Ability to communicate effectively in a leadership role with clinical, business and administrative staff. Strong customer service skills.
5. Exceptional verbal and written communications skills.

Education

Bachelor's Degree: Health Administration (Required)

Pay Range

$93,600.00-$154,440.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentivesfor select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s facilities

• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

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