Manager of Compliance

To The Rescue; Parker (CO); On-site; USD 65,000 - 85,000; Full time

Job summary

To The Rescue is seeking a Manager of Compliance in Parker, CO to ensure regulatory adherence for PASA and Class B Home Care operations. This role partners with CO department leaders to resolve vulnerabilities and lead during State Surveys.

The position involves onboarding, training, annual compliance activities, audits, and reporting, with focus on HCPF, CDPHE, and Medicaid regulations. Travel within CO may be required.

Qualifications

• Excellent verbal and written communication skills.
• Thorough knowledge of HCPF and CDPHE Regulations as they apply to To The Rescue’s PASA and Class B Home Care licenses.
• Experience navigating the survey process with a CDPHE auditor.
• Experience providing training to others.
• Experience working with individuals with Intellectual and Developmental Disabilities.
• Ability to multi-task and prioritize daily activities.
• Proficient with Google Workspace and related platforms.

Responsibilities

• Maintain a work environment that emphasizes safety.
• Provide follow-up support to departments to ensure regulatory compliance.
• Identify non-compliance areas with regard to regulations and policies.
• Lead efforts during State Surveys to provide requested documents timely.
• Conduct internal audits to verify ongoing compliance.
• Lead HSAs, CLRs, and PCCPs in the Residential department.
• Prioritize ongoing activities and new initiatives from CO leadership.
• Perform annual compliance reporting and other required reports.

Skills

Regulatory compliance

Audit experience

Communication skills

Team collaboration

Education

Regulatory training

Tools

Google Workspace

Documentation tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manager of Compliance

Full Time Management Parker CO CO1, Parker, CO, US

3 days ago Requisition ID: 2110

Salary Range: $65,000.00 To $85,000.00 Annually

Summary of Position/Objective

The Manager of Compliance is responsible for ensuring all applicable regulations as they apply to our PASA and Class B Home Care operations are fully implemented. The Manager of Compliance will work closely with CO department leaders to ensure identified areas of vulnerability are appropriately resolved. The Manager of Compliance will take the lead during State Surveys to ensure surveyors receive requested documents in a timely manner.

The Manager of Compliance is responsible for ensuring thorough and complete onboarding and initial training of all new employees and Independent Contractors, as well as ensuring compliance with yearly training requirements as stipulated by HCPF, CDPHE, and Federal regulations, as well as TTR policy.

Essential Duties and Responsibilities

Maintain a work environment that embraces and fosters a culture of safety

Provide follow‑up support to departments to ensure employees/ICs are compliant with regulations and policies as they apply to daily documentation expectations; conduct follow‑up training to ensure improvements are implemented and desired results are achieved

Identify areas of non‑compliance with regard to HCPF, CDPHE, and Medicaid regulations, as well as TTR policies and procedures

Work closely with department managers to ensure identified areas are brought into compliance, which may include a joint effort with the manager, or may require immediate attention on the part of the Manager of Compliance

Conduct internal audits to check for continued compliance

In the Residential department, take the lead on HSAs, CLRs, and PCCPs, to ensure TTR has all of the required documentation to effectively serve members

Work closely with the Agency Director to prioritize ongoing activities as well as new initiatives pushed out from the State of CO

Perform duties required as a member of the CO Quality Management Team, serving as a Back Administrator for Class B Home Care operations

Perform annual compliance reporting as well as other requested reports, to include but not limited to: Annual Wage Pass Through Compliance Reporting, as well as Audits; PERM (Medicaid’s Payment Error Rate Measurement) Reporting; DRA Declaration Reporting; Health Facility Vaccination Reporting; POC Reports following all State of CO Surveys. Ensure that POC activities remain in effect to ensure continued compliance

Ensure all agency Incident Reports and Risk Management Reports are thorough and complete prior to approving and sending to the appropriate entity; ensure all reports receive timely follow‑up and are closed out within one week

Facilitate and lead Quarterly Incident Report Trend Meetings with CO Leadership Team

Perform activities related to annual relicensure of Class B Homecare License; Medicaid Revalidation on the stipulated schedule

Conduct onboarding training for new employees, as well as Independent Contractors (Host Home Providers and Family Caregivers)

Monitor the first 30 days for new employees/ICs to ensure all required trainings are completed in a timely manner

Ensure all trainings — annual, newly required, and refresher trainings — for employees and Independent Contractors are delivered in accordance with TTR policies and HCPF/CDPHE regulations

Perform activities of Representative Payee for Members for whom TTR is the Rep Payee

Ensure Members bills are paid, including Room and Board, PETI, if applicable

Ensure Members receive their monthly PNF

Submit required annual paperwork in accordance with Social Security regulations

Perform additional duties as assigned

Follow and adhere to the On‑Call policy and procedure within the CO Division

Competencies/Qualifications/Education

Excellent verbal and written communication skills

Thorough knowledge of HCPF and CDPHE Regulations as they apply to To The Rescue’s PASA and Class B Home Care licenses; previous qualifications as an Administrator or Back‑Up Administrator for Home Care operations preferred

Previous experience navigating the survey process with a CDPHE auditor

Previous experience providing training to others

Experience in working with individuals with Intellectual and Developmental Disabilities

Ability to Multi‑task throughout the day, understanding priority activities

Ability to communicate with employees, independent contractors as well as consumers

Have patience, compassion, and empathy

High level of organization and attention to detail

Ability to work in a fast‑paced environment

Ability to work as a member of a team and facilitate desired results

Proficient with Google Workspace; ability to utilize various computer platforms

Work flexible schedule as needed to support the needs of the CO Division of TTR; standard work hours are in our Parker Office 8 am to 5 pm

Keep the Director updated on schedule changes as they occur

Comply with proper safety policies and procedures (including all laws)

Provide an exceptional level of consumer service to all TTR CO consumers as well as providing support to CO departments

Maintain a valid driver’s license and good driving record

Follow all To The Rescue policies and procedures

Be a Team player

Maintain focus

Exhibit professionalism in everything you do

Certificates/Licenses/Registration

The employee shall possess a valid driver’s license and must be eligible for the agency’s vehicle insurance and provide proof of private vehicle coverage.

Supervisory Responsibility

This role will not directly supervise employees.

Work Hours

Hours are varied depending on the needs of the organization. This may include, but is not limited to days, nights, weekends, and holidays.

The work environment is consistent with similar office environment settings.

Physical Demand

The physical demands described here are representative of those that must be met by an employee at all times to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing these duties, the employee is frequently required to speak and hear

While performing these duties, the employee is frequently required to stand, walk, use hands and fingers to handle daily tasks

The employee is frequently required to sit for extended periods of time

The employee is frequently required to reach, bend, squat, stoop, and kneel

The employee continuously uses hand strength to type and operate computer controls

The employee must frequently lift or move up to 20 pounds. Occasionally the employee will lift or move up to 50 pounds

The employees will frequently push or pull items

Specific vision requirements include close and peripheral vision, depth perception, and the ability to focus

Travel

Frequent travel within a 50-mile radius is expected for this position. Occasionally travel beyond a 50-mile radius may be required, including out‑of‑state travel.

Location: Parker, CO

IND-CO

To The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability or status as a protected veteran.