Manager of Communications

Alcosan; Pittsburgh (Allegheny County); On-site; USD 70,000 - 110,000; Full time

Job summary

ALCOSAN, the Allegheny County Sanitary Authority, seeks a Manager of Communications to lead the department and ensure all initiatives reflect the Authority's mission and priorities.

You will oversee the website and social media, produce promotional materials, train staff, and act as backup spokesperson for the Director of Communications.

Requirements include a Bachelor's in Public Administration or Communications and seven years in journalism, PR or marketing, with supervisory experience.

Qualifications

• Bachelor's Degree in Public Administration, Communication Arts, Public Relations, Marketing, Journalism, or a related field.
• Seven (7) years' experience in Journalism, Public Relations, Public Administration, Marketing / Advertising; minimum of three (3) years in a supervisory role.

Responsibilities

• Manages and provides strategic direction to staff to ensure department initiatives are aligned with the Authority's mission and priorities.
• Oversees monitoring, editing and updates to the Authority's web site and social media content for style, usability, accuracy and timeliness.
• Creates and maintains promotional profile documents for each Authority division, department and position.
• Serves as backup spokesperson for Director of Communications as necessary.
• Develops brochures, presentations, speeches, newsletters, social media content and other communications for internal and external audiences.
• Develops plans, annual objectives and budget requests for the department.

Skills

Public information management

Media relations

Public administration

Communication skills

Organizational planning

Interpersonal relationships

Information interpretation

Team coordination

Education

Bachelor's degree in Public Administration/Communications

Job description

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ALCOSAN is committed to providing wastewater treatment services 24 hours a day, seven days a week. From our Board of Directors to our Executive Director, leadership and staff; we work to enhance the community's quality of life and safety by protecting our rivers and streams. After 60 years of continued design, construction and operations of the sewer system and treatment plant, we now have 400 plus employees serving residential, commercial and industrial customers in 83 communities throughout Allegheny County.

The Manager of Communications is responsible for the development and production of communications vehicles that support the organization's strategy, mission, vision, and business priorities for internal and external purposes.

Job Duties

• Manages and provides strategic direction to staff to ensure department initiatives are in alignment with the Authority's mission, vision and business priorities.
• Oversees the monitoring, editing and updates to the Authority's web site and social media content for style, ease of use, accuracy and timeliness; promotes web site use.
• Creates and maintains promotional profile documents for each Authority division, department and position.
• Serves as backup spokesperson for Director of Communications as necessary.
• Creates and maintains informational documents for every Authority program, project and initiative.
• Advances the Authority's strategic communications vision throughout the workforce by promoting and assessing effective employee awareness of all initiatives.
• Works collaboratively with all Authority departments to understand and convey the mission and objectives.
• Oversees the daily operations of the Communications Department.
• Trains and supervises department employees.
• Maintains compliance with the Authority's rules and policies.
• Develops brochures, presentations, speeches, newsletters, social media content and other communications directed to internal and external audiences as necessary.
• Develops plans, annual objectives and budget requests for the department.
• Prepares the Authority's Annual Report.
• Develops uniform letterhead, memorandum and electronic communication formats and use protocol.

Knowledge / Abilities

Extensive / Considerable knowledge of:

• Principles, objectives, techniques, and methods of public information management
• Media requirements regarding content, format, and timing of official releases
• Functions, operations, goals and administration of the Authority

Ability to:

• Communicate with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail or in person.
• Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment to detect or assess problems.
• Organize, Plan, and Prioritize Work — Developing specific goals and plans to prioritize, organize and accomplish your work.
• Get Information — Observing, receiving and otherwise obtaining information from all relevant sources.
• Schedule Work and Activities — Scheduling events, programs and activities, as well as the work of others.
• Make Decisions and Solve Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
• Evaluate Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Establish and Maintain Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Interpret the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
• Coordinate the Work and Activities of Others – Getting members of a group to work together to accomplish tasks.
• Coach and Develop Others – Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others improve their knowledge or skills.

Bachelor's Degree in Public Administration, Communication Arts, Public Relations, Marketing, Journalism, or a related field of study.

Minimum Experience Required

Seven (7) years' experience in Journalism, Public Relations, Public Administration, Marketing / Advertising; this includes a minimum of three (3) years' experience as a first-level supervisor or manager.

Required Certifications / Licenses

Certification in public relations or communications is preferred. Examples include "Accredited in Public Relations" (APR) or "Accreditted Business Communicator" (ABC)

The Allegheny County Sanitary Authority is an Equal Opportunity Employer. It is the policy of the Authority to comply with all federal, state, and local statutes governing equal employment opportunity.