Manager of Commercial Operations

ZipRecruiter; Charlotte (NC); Remote; USD 110,000 - 125,000; Full time

Job summary

A healthcare consulting company is seeking a remote Manager of Commercial Operations to streamline sales processes and enhance data visibility. This role involves leading projects, building dashboards, and coordinating cross-functional initiatives. The ideal candidate has 7–10 years of experience in commercial operations and is proficient in tools like NetSuite and Power BI. Salary range is $110,000 - $125,000, with a comprehensive benefits package.

Benefits

Medical, Vision, and Dental benefits

15 days Paid Time Off

401(k) retirement plan with up to 4% company match

Paid Volunteer Time Off

Partially Paid Medical Leave

Qualifications

• 7–10 years of experience in commercial operations or related field.
• Strong background in building dashboards and data analysis.
• Experience in managing RFPs and analyzing market trends.

Responsibilities

• Build dashboards that track lead flow and sales KPIs.
• Analyze sales and operational data for trends and improvements.
• Lead project management of RFPs from intake to submission.
• Conduct market analysis for new offerings.
• Implement tools and systems to improve team efficiency.
• Coordinate cross-functional initiatives across teams.

Skills

Data-driven problem-solving

Project management

Sales enablement

Building dashboards

Data analysis

Education

Bachelor’s degree in Business, Marketing, or Analytics

Tools

NetSuite

Monday.com

Power BI

Looker Studio

Power Automate

Microsoft Office

Job description

Lighthouse Lab Services is seeking a Manager of Commercial Operations to streamline sales processes, enhance data visibility, and drive growth through smart analytics, market research, and cross-functional collaboration for strategic recommendations. This high-impact role blends operations, sales enablement, and project management to help scale our commercial strategy.

In this role, you'll partner closely with Sales, Marketing, and Executive leadership to develop tools, reports, and workflows that enhance visibility, accountability, and decision-making across the Commercial team. From managing Requests for Proposals (RFPs) to identifying new market opportunities, your work will directly influence how we scale and serve our clients.

What We’re Looking For:

The ideal candidate is a proactive, data-driven problem solver who thrives in fast-paced environments. You know how to design roadmaps, lead complex projects, build scalable systems, and uncover opportunities others might miss.

This is primarily a remote role with up to 10% travel. Candidates located near our HQs in Charlotte, NC, or Carrollton, TX are strongly encouraged to apply.

Qualifications:

• 7–10 years of experience in commercial operations, sales enablement, revenue operations, or a related field
• Strong background in building dashboards, data analysis, and CRM/workflow tools (e.g., NetSuite, Monday.com, Power BI, Looker Studio, Power Automate, Microsoft Office)
• Demonstrated success in managing RFPs, analyzing market trends, and contributing to go-to-market planning and execution
• Bachelor’s degree in Business, Marketing, or Analytics is preferred, but equivalent experience will be considered

What You'll Do:

• Build dashboards and reports that track lead flow, pipeline health, and sales KPIs (e.g., Monday.com, Power BI, Excel, Looker Studio)
• Analyze sales and operational data to uncover trends and areas for improvement
• Lead the aggregation and project management of RFPs from intake to submission
• Conduct market analysis and support go-to-market strategies for new offerings
• Implement internal tools, automations, and systems to improve team efficiency (e.g., Power Automate, NetSuite, Microsoft Forms)
• Coordinate cross-functional initiatives and strategic projects across teams
• Provide backup admin support and mentor team members on tools and processes

Salary and Benefits:

• Salary range between $110,000 - $125,000
• Medical, Vision, and Dental benefits
• Starting with 15 days Paid Time Off (vacation and sick days)
• 10 Paid Holidays
• 401(k) retirement plan with up to 4% company match
• Company-provided group life + AD&D, short and long-term insurance
• Paid Volunteer Time Off
• Partially Paid Medical Leave / Paid Parental Leave

It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, physical or mental disability, creed, age, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law. Lighthouse Lab Services is committed to providing reasonable accommodations during the application process. If you need an accommodation, please contact [e-mail].

Contact us at: 800-838-0602 or visit lighthouselabservices.com

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