Manager of Clinical Services

St. Croix Hospice; Newburgh (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare provider is seeking a Manager of Clinical Services for their Newburgh branch. This mid-senior level role involves coordinating patient care, supervising clinical staff, and ensuring compliance with professional standards. The ideal candidate will have a current RN license, management experience in hospice or home care, and the ability to work within an interdisciplinary team. Join a dedicated team committed to providing excellent patient care and support.

Qualifications

• Current RN license in applicable state(s).
• At least 2 years of management or supervisory experience.

Responsibilities

• Ensure patient care is coordinated and managed appropriately.
• Supervise clinical personnel and guide clinicians to improve performance.
• Conduct quarterly record reviews and communicate findings.

Skills

Interdisciplinary Teamwork

Customer Service

Education

Associate Degree

Bachelor’s Degree

Job description

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Description

St Croix Hospice is hiring a Manager of Clinical Services for our branch in Newburgh, IN. The MCS is responsible for ensuring that patient care is coordinated, delivered, and managed appropriately, as well as supervising clinical personnel.

Essential Job Functions/Responsibilities

• Receive case referrals, review patient information, and determine hospice/home care needs. Assign appropriate personnel and consult with Medical Director or Hospice Physician regarding patient eligibility.
• Evaluate each case through home visits, record reviews, and clinician services; guide clinicians to improve performance and quality of care.
• Remain available during operating hours to assist clinicians.
• Review patient diagnoses, prognosis, medications, and clinical course.
• Assist clinicians in establishing therapeutic goals, setting priorities, and developing care plans.
• Participate in case conference meetings for care coordination.
• Conduct quarterly record reviews and communicate findings to leadership and staff.
• Assist in hiring, evaluating, and onboarding new employees; conduct annual or more frequent evaluations.
• Maintain patient clinical records, statistics, reports, and ensure compliance with laws.
• Manage supplies and equipment inventory.
• Support in planning and implementing staff education and organizational policies.
• Ensure adherence to professional standards and community health needs.
• Promote excellent customer service among hospice personnel.

Additional Duties

• Participate in on-call duties as per policy.
• Attend interdisciplinary team meetings.
• Engage in continuous professional development.
• Participate in quality improvement activities.

Qualifications

• Current RN license in applicable state(s).
• Graduate of an accredited nursing school; associate degree required, bachelor’s preferred.
• At least 2 years of management or supervisory experience in hospice/home care.
• Ability to work within an interdisciplinary team.
• Pass DHS background check.
• Valid driver’s license, reliable vehicle, insurance, and good driving record.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care