Manager of Clinical Research Support

Sarah Cannon Research Institute (SCRI); Dallas (TX); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Total Rewards package

Competitive pay

Performance bonus opportunities

Job summary

Sarah Cannon Research Institute (SCRI) seeks a Manager Clinical Research Support to lead the clinical support operations at the Dallas, TX site. You will supervise Lab Research Assistants, Clinical Research Assistants, Tissue Coordinators, and program staff, ensuring regulatory compliance and exceptional patient experience.

You will optimize workflows, develop SOPs, and manage a multidisciplinary team while maintaining high data integrity and patient safety standards.

Qualifications

• Associate's degree in clinical research, healthcare, or related field; Bachelor's preferred.
• 1+ years' clinical trial ops experience including regulatory, safety, biospecimen management.
• Strong knowledge of GCP/GLP/HIPAA/OSHA/IATA regulations.
• Experience interpreting research protocols and managing clinical trial systems.
• Proficient in Microsoft Office; EMR experience; familiarity with EDC systems.
• Ability to adapt to a fast-changing clinical/research environment and multitask.

Responsibilities

• Provide direct supervision and performance management for staff across labs and clinical support.
• Oversee biospecimen collection, processing, shipping, and documentation per protocol.
• Coordinate vital signs, ECGs, and lab specimen collection with data integrity.
• Ensure patient safety and confidentiality in clinic and research activities.
• Develop and monitor SOPs; align with regulatory guidelines and corporate policies.

Skills

GCP

GLP

HIPAA

OSHA

IATA regulations

Leadership

Education

Associate's degree in clinical research, healthcare, or related field

Bachelor's degree preferred

Tools

Excel

Word

SharePoint

PowerPoint

EMR

EDC (electronic data capture)

Job description

It’s More Than a Career, It’s a Mission.

Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

Our Mission

People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.

Our Manager Clinical Research Support will oversee and manage the clinical support operations ensuring regulatory compliance, operational excellence, and exceptional patient experience. Additionally, this position is responsible for managing and developing a multidisciplinary team of Lab Research Assistants, Clinical Research Assistants, Tissue Coordinators, Program Managers, Executive Support, Medical Assistants, and Front Desk Coordinators and for optimizing workflows. This position is onsite at our Dallas, TX clinic. Relocation assistance is not available.

Duties include and are not limited to:

• - Provide direct supervision, mentorship, and performance management for Lab Research Assistants, Clinical Research Assistants, Tissue Coordinators, and Program Manager, Executive Support staff, Medical Assistants, and Front Desk Coordinators.
• - Oversee and optimize all aspects of clinical support including biospecimen collection, processing, shipping, and documentation in accordance with protocol and regulatory requirements
• - Coordinate and oversee the collection of vital signs, ECGs, and laboratory specimens, ensuring protocol adherence and data integrity.
• - Ensure the highest standards of patient safety and confidentiality throughout all clinic and research activities.
• - Develop, implement, and monitor departmental SOPs, work instructions, and ensure alignment with corporate and regulatory guidelines

Minimum qualifications needed include:

• - Associate's degree in clinical research, healthcare, or related field obtained, Bachelor's Degree preferred
• - 1+ years' work experience in clinical trial operations, including regulatory, safety, and biospecimen management requirements
• - Expertise focused in GCP, GLP, HIPAA, OSHA, and IATA regulations
• - Experience in research protocol interpretation and clinical trial management systems
• - Advanced experience in all Microsoft Office products including Excel, Word, SharePoint, PowerPoint as well as EMR experience
• - Strong proficiency in clinical trial databases, electronic data capture needed
• - Experience adapting to a rapidly changing clinical and research environment as well as prioritizing multiple tasks simultaneously.

About Sarah Cannon Research Institute

Sarah Cannon Research Institute (SCRI) is one of the world’s leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 850 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA in the past decade. SCRI’s research network brings together more than 1,300 physicians who are enrolling patients into clinical trials at more than 200 locations in 20+ states across the U.S.

We care about the well‑being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well‑being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. For more information regarding benefits through our parent company, McKesson,

As part of Total Rewards, we are proud to offer a competitive compensation package. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.