Manager, New Verticals- Retail Strategy & Operations

DoorDash, Inc.; Chicago (IL); On-site; USD 136,000 - 200,000; Full time

Benefits offered by this job

401(k) matching

Parental leave (16 weeks)

Wellness benefits

Commuter benefits

Paid time off

Paid sick leave

Medical/dental/vision insurance

11 paid holidays

Disability and life insurance

Family-forming assistance

Mental health program

Job summary

DoorDash, Inc. is seeking a Manager on the Retail Pricing & Planning team to own planning, cadence, and economics for DoorDash Retail. You will partner with Strategy & Operations, Finance, Product and Partnerships to drive growth and profitability.

Responsibilities include defining metrics, leading weekly reviews, and shaping quarterly plans. You will model pricing, merchant economics, and automate where possible using AI tools.

Qualifications

• Bachelor’s Degree required.
• MBA is a plus.
• 6-8+ years of experience in analytical, cross-functional roles.
• Strong financial acumen and data fluency.

Responsibilities

• Own planning, operating rhythm and economics of DoorDash Retail.
• Define metrics, run weekly business reviews, and drive quarterly planning.
• Own consumer pricing and merchant economics architecture with partners.
• Bridge planning, pricing and commercial strategy across retail categories.

Skills

Analytical mindset

SQL skills

Data-driven

Owner mindset

Entrepreneurial

AI-native

Cross-functional collaboration

Other data analysis

Education

Bachelor’s Degree

MBA

Tools

Claude

Cursor

Gemini

Copilot

Job description

About the Team

The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world‑class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace; this team is shaping the future of DoorDash Retail and how we empower local economies across industries like electronics, home improvement, apparel, and use cases outside of what people eat.

About the Role

As a Manager on the Retail Pricing & Planning team, you will own the planning, operating rhythm and manage the economics of DoorDash's Retail business. You'll work closely with Strategy & Operations, Finance, Product, Partnerships, and New Verticals platform teams to be successful. You'll be responsible for setting the operating cadence that keeps Retail on plan: defining the metrics that matter, running weekly business reviews, and driving quarterly planning into focused sprints against growth and profitability. On pricing, you'll own how we set consumer fees and structure merchant economics–partnering with our Platform team on fee architecture and making sure our strongest merchant deals are in place and performing. Your work bridges planning, pricing, and commercial strategy across retail categories. You turn targets into operating plans, and plans into measurable outcomes.

This role requires strong financial acumen and comfort with data. You should move fluently between cents and millions, be able to make frameworks for tradeoffs, and be comfortable modeling when needed. SQL and a track record of building the tools you need will help. You will report into a Director on our Retail Strategy & Operations team and be an individual contributor, with the opportunity to build a team in the future.

Qualifications & Experience

• 6-8+ years of experience.
• Succeeds in highly analytical, cross‑functional cultures (tech, e‑commerce, operations, strategy, consulting, banking, or related experience).
• Owner mindset: always look for opportunities to improve work product and own outcomes – both good and bad.
• Entrepreneurial with a bias for action and ability to build things from the ground up.
• Analytical: let data win arguments, pull own data in SQL, build models, and create tools to achieve 10x outcomes.
• AI Native: root cause problems with a systems‑first approach and identify ways to automate tasks using AI tools like Claude, Cursor, Gemini or Copilot.
• Equally comfortable operating at 10,000 feet and 1 foot, getting into low‑level detail while thinking long‑term and inspiring a team.
• Unafraid of ambiguity; thrives in rapid change and learning in an ambiguous startup environment.
• Bachelor’s Degree required; MBA is a plus.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future. The national base pay range for this position within the United States, including Illinois and Colorado is $136,000 - $200,000 USD.

In addition to base salary, the compensation for this role includes opportunities for equity grants.

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family‑forming assistance
• Mental health program

Paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non‑Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply.

Thank you to the Level Playing Field Institute for this statement of non‑discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.