Manager, NE Ops

Otis Elevator Co.; Anaheim (CA); On-site; USD 130,000 - 160,000; Full time

Job summary

Otis Elevator Co. is seeking an operations leader to drive productivity and performance of new equipment projects in Anaheim, CA. You will oversee field operations, installation teams, and overall business management, ensuring safety, quality, and customer satisfaction.

The role emphasizes leadership, project oversight, budgeting, and strong communication with customers and teams. Otis highlights a comprehensive benefits portfolio and a path to growth within a global, people-focused company.

Qualifications

• 3-5+ years elevator industry experience preferred.
• Experience leading field teams in construction or related technical field.
• Education combinations acceptable as listed.

Responsibilities

• Lead New Equipment field operations ensuring safe, efficient, high-quality project execution.
• Supervise installation teams and field mechanics; drive performance and productivity.
• Manage project financial performance, profitability, working capital, and efficiency goals.
• Develop and maintain safety culture through field training, safety audits, and site planning.
• Coordinate resources: labor forecasting, scheduling, material deliveries, and PO management.
• Build/maintain relationships with customers, field employees, and stakeholders to support project success.
• Monitor progress, identify risks, and develop solutions to maintain quality.
• Assist with estimating, planning, and contingency development.

Skills

Leadership

Team-building

Relationship mgmt

Communication

Self-motivation

Education

2-year degree + 5 years experience

4-year degree + 3 years experience

High school diploma with elevator background

Tools

MS Office

Job description

Location: OT338: SAN - ANAHEIM, CA 1332 N MILLER ST, ANAHEIM, CA, 92806 USA

Date Posted: 2026-09-08

Country: United States of America

Location: OT338: SAN - ANAHEIM, CA 1332 N MILLER ST, ANAHEIM, CA, 92806 USA

Otis Elevator is searching for a highly motivated operations leader to drive productivity and the performance of new equipment projects for the branch and customers. This critical leadership role will be responsible for the new equipment business, including field operations, customer satisfaction and overall general business management.

On a typical day you will:

• Lead, direct, and oversee New Equipment field operations, ensuring safe, efficient, and high-quality project execution.
• Supervise and support installation teams and field mechanics, driving performance, productivity, and employee development.
• Manage project financial performance, including profitability, working capital, and operational efficiency goals.
• Develop and maintain a strong safety culture by conducting field training, safety audits, jobsite inspections, and site safety/logistics planning.
• Coordinate project resources, including labor forecasting, workforce scheduling, material deliveries, and purchase order management, to ensure successful project completion.
• Build and maintain productive relationships with customers, field employees, coworkers, and project stakeholders to support project success and customer satisfaction.
• Monitor project progress, identify risks, and develop solutions to address challenges, improve efficiencies, and maintain quality standards.
• Analyze project requirements and field conditions to assist with estimating, planning, and contingency development.

What You Will Need to Be Successful

• 3-5+ years of elevator industry experience is strongly preferred. Relevant experience leading field associates, technicians, mechanics, adjustors, apprentices, or service/construction teams within the elevator industry is highly valued.
• Candidates with 5+ years of experience in the construction industry or a related technical field leading field-based teams will also be considered.
• One of the following education and experience combinations:
  • 2-year degree and 5 years of relevant experience, or
  • 4-year degree and 3 years of relevant experience, or
  • High school diploma or equivalent with a proven technical elevator background (such as apprentice, mechanic, adjustor, or similar).
• Strong leadership, team-building, and relationship management skills with the ability to work effectively in a fast-paced, team-oriented environment.
• Excellent written and verbal communication skills with the ability to build strong relationships with both internal and external customers.
• Self-motivated with the ability to manage multiple projects, priorities, and responsibilities simultaneously.
• Strong organizational and time management skills with a results-oriented mindset.
• Comfortable working in a technical environment and proficient with Microsoft-based software applications.

The range for this role is $130,000 to $160,000 plus bonus. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Work Authorization

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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